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Alambagh, Lucknow | 3.7 km drive to Chaudhary Charan Singh International Airport Lucknow
205 Ratings, 80 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property is appreciated for its prime location near the Krishna Nagar metro station and convenient access to the airport. Guests like the clean and spacious rooms, friendly staff, and tasty food options. The hospitality and helpful front desk are highlighted. Some visitors noted room service costs for basic items, but overall experiences have been quite positive.
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Good Stay
Prime location near to Metro Station, Good Room and amenities
Room: Deluxe
The Gurveer Royal has replied on Sat Oct 04 16:00:31 IST 2025
Dear Sir Greetings from Gurveer Royal We are grateful that you have taking the time rate us. Keep visiting we provide you the best hospitality services. Thanks and Best Wishes Team Gurveer Royal
Terrible Stay
room service is pethatic they are asking charges to give cold water bottle. even RO water also they are not giving and asking to pay charges room service is pethatic they are asking charges to give cold water bottle. even RO water also they are not giving and asking to pay charges
Room: Deluxe
The Gurveer Royal has replied on Sat Oct 04 16:19:50 IST 2025
Dear Sir Please delete this review as you said, that this review is not for our hotel rather this is for some another hotel and you write for us by mistake. Keep visiting we provide you the best hospitality services. Thanks and Best Wishes Team Gurveer Royal
Hotel Gurveer Royal
it was overall nice stay. clean room, good services........
Room: Deluxe
The Gurveer Royal has replied on Wed Aug 13 14:03:08 IST 2025
Dear Sir Greetings from Gurveer Royal We appreciate you taking the time to write about us. The entire team is happy to get five stars. Thanks for writing such a lovely response. Thanks and Best Wishes Jalees Malik...
Excellent Stay
The room was clean and well-maintained, providing a comfortable atmosphere throughout my stay. The staff members were friendly and helpful, always ready to assist with any requests or concerns. Furthermore, the hotel's amenities added significant value to my overall experience. Ultimately, my stay was enjoyable and I would gladly return in the future.
Room: Deluxe
The Gurveer Royal has replied on Mon Jul 21 15:54:07 IST 2025
Dear Sir Greetings from Gurveer Royal We appreciate you taking the time to write about us. The entire team is happy to get five stars. Thanks for writing such a lovely response. Thanks and Best Wishes Jalees Malik
Terrible Stay
I hardly write negative reviews, but my recent experience at this hotel was unacceptable and needs to be shared. 1. From the moment I arrived, the person sitting at reception was shockingly rude and unwelcoming. 2. The room itself was even worse – it had a terrible, lingering smell that made it hard to stay inside for more than a few minutes without feeling sick. It was clear that cleanliness and hygiene were not priorities here. 3. Despite the many rooms were available, they denied early checkin. Pls avoid stay here
Room: Deluxe
The Gurveer Royal has replied on Mon Jul 21 16:07:56 IST 2025
Dear Sir First of all accept sorry from our side for inconvenience caused. If asking for early check-in charge is wrong they we are wrong. Keep visiting we provide you the best hospitality services. Thanks and Best Wishes Team Gurveer Royal
good stay
nice clean rooms and wonderful stay. it's always amazing to come here and stay, and they have wonderful room service
Room: deluxe
The Gurveer Royal has replied on Mon Jul 21 16:10:00 IST 2025
Dear Madam Greetings from Gurveer Royal We appreciate you taking the time to write about us. The entire team is happy to get five stars. Thanks for writing such a beautiful review. Thanks and Best Wishes Jalees Malik
Excellent Stay
It's excellent sevice by staff. Nad spacilly miss ansika
Room: Deluxe
The Gurveer Royal has replied on Mon Jul 21 16:11:26 IST 2025
Dear Sir Greetings from Gurveer Royal We appreciate you taking the time to write about us. The entire team is happy to get five stars. Thanks for writing such a lovely response. Anshika is saying special thanks to you. Thanks and Best Wishes Jalees Malik
THE OWNER SHOULD SEE THE REVIEWS!
The total price I paid for 3 rooms just to spend was 8 hrs was11.5k The quality of rooms, AC, bathroom, doors, washbasins, bed linen towels, etc nothing was upto the mark. Substandard I would say. The staff though were very polite. It's basically a run down property and needs serious renovation and upkeep..
Room: Deluxe
The Gurveer Royal has replied on Mon Jul 21 18:18:10 IST 2025
Dear Sir First of all accept sorry from our side for inconvenience caused. Dear Sir once you booked any room we hold it for you for 24 hours. We got resolved other problems. Keep visiting we provide you the best hospitality services. Thanks and Best Wishes Team Gurveer Royal
Poor Stay
Hotel admin not switch on Boiler for Hot water in morning 6am. when I enquired why you not switch boiler. he replied it will be done only after cust5 request that to he insist me to wait for 30 min. I don't have time to wait but when I asked for compensation they denied ny request
Room: deluxe
The Gurveer Royal has replied on Mon Apr 07 18:08:31 IST 2025
Dear Sir First of all accept sorry from our side for inconvenience caused. During winters boiler keep running all the time but in other seasons it will take 20-30 minuts to warm water. Keep visiting we provide you the best hospitality services. Thanks and Best Wishes Team Gurveer Royal
Horrible Experience
My experience was horrible with this hotel. 1st - rooms are not good especially toilets, arrangement of toilet & shower floor is such that all shower water goes into toilet area automatically in each room as there is slope in toilet . 2nd - When we were out for sightseeing & i have instructed hotel management to clean room twice - thrice, room was not cleaned & was cleaned at 11 p.m. night after i told staff to clean my room 3rd - In room refrigerator, there were used food items like open pepsi tin & biscuits i have not used any item kept in refrigerator . i took photo & informed hotel staff about this. but at the time of checkout, housekeeping staff argueing with me that room was cleaned & no tampered food items should be there. Staff indirectly indicating that i have used item,then kept all items at tampered position & then claimed it was not proper for making it free. This was the type of Service of this hotel.
Room: deluxe
The Gurveer Royal has replied on Thu Mar 13 16:30:21 IST 2025
Dear Sir First of all accept sorry from our side. We placed minibar rate list in every room. what is hotel's benefit in placing tempered item. Keep coming we will provide the best hospitality services
Poor Stay
Terrible stay, restaurant manager behaviour is so rude, refused to serve anything on table, very very bad behaviour i am totally disappointed with the hotel management
Room: deluxe
The Gurveer Royal has replied on Mon Jan 20 16:54:12 IST 2025
Dear Sir First of all, please accept our apologies for the inconvenience. We have worked a lot on staff grooming, behaviour and recruited some new staff. Keep visiting we provide you the best hospitality services. Thanks and Best wishes Team Gurveer Royal
Good place
Gurveer royal is nice place to stay. Good connectivity from the airport and also near to the metro station
Room: deluxe
The Gurveer Royal has replied on Mon Jan 20 17:23:51 IST 2025
Dear Sir Greetings from Gurveer Royal We appreciate you taking the time to write about us. Thanks for giving such a lovely feedback. Thanks and Best Wishes Jalees Malik
Terrible Stay
There waa extreme bad sewage smell in all the rooms of 2nd floor. It felt like i wolf get smothered and die.
Room: deluxe
The Gurveer Royal has replied on Mon Jan 20 17:37:42 IST 2025
Dear Madam First of all accept sorry from our side for inconvenience caused. Dear Mam that was the temporary problem-all drainage pipes of hotel suddenly got broken due to building construction in adjacent building. Keep visiting we provide you the best hospitality services. Thanks and Best Wishes Team Gurveer Royal
Average Stay
Gurveen royal has locational advantage being not far from airport and also near metro station. We did not try lunch or dinner. Breakfast is ok but starts late around 8 am and if we have to leave a bit early morning we have to skip breakfast. Bathroom is poorly maintained and smelly. Our repeated complaints did not make any difference. Overall we find it is overpriced for the facility offered
Room: deluxe
The Gurveer Royal has replied on Mon Jan 20 17:52:01 IST 2025
Dear Sir First of all accept sorry from our side for inconvenience caused. Dear Sir we provide early breakfast on prior information. We have made changes in house keeping staff. Keep visiting we provide you the best hospitality services. Thanks and Best Wishes Team Gurveer Royal
Poor Stay
Room is very clumsy. Location though near to airport, is not great. Food is pathetic. Services are just ok.
Room: deluxe
The Gurveer Royal has replied on Mon Jan 20 17:57:05 IST 2025
Dear Sir First of all accept sorry from our side for inconvenience caused. Sir if there is any problem in food taste just inform us we will make necessary correction then and there. Keep visiting we provide you the best hospitality services. Thanks and Best Wishes Team Gurveer Royal
Excellent hotel
Over all good service hotel very clean & good staff behavior. Good location & connectivity from hotel
Room: deluxe
The Gurveer Royal has replied on Mon Jul 21 18:22:53 IST 2025
Dear Sir Greetings from Gurveer Royal We appreciate you taking the time to write about us. Thanks for writing such a beautiful review. Thanks and Best Wishes Jalees Malik
Goo
Over all good services & staff behavior breakfast & good location & connectivity from hotel
Room: deluxe
The Gurveer Royal has replied on Mon Jul 21 18:26:15 IST 2025
Dear Sir Greetings from Gurveer Royal We appreciate you taking the time to write about us. Thanks for writing such a beautiful review. Thanks and Best Wishes Jalees Malik
Average Stay
Lift was not working and i had use stairs. Restaurant is on 4th floor and iiterally i had used stairs for my breakfast.
Room: deluxe
The Gurveer Royal has replied on Wed Sep 04 16:10:34 IST 2024
Dear Sir Please accept our apologies for the inconvenience. There was some technical problem in the lift. Keep visiting we are promising that we will provide the best hospitality services. thanks and best wishes Jalees Malik
Nice hotel
Good hotel for a stay. I have been there for 4 days. Food quantity and quality is very good mist visit
Room: deluxe
The Gurveer Royal has replied on Mon Jul 21 18:29:36 IST 2025
Dear Sir Greetings from Gurveer Royal We appreciate you taking the time to write about us. Thanks for writing such a beautiful review. Thanks and Best Wishes Jalees Malik
Lucknow 4th till 6th feb 2024
It was average. The only problem was that the hot water was not very hot it was a bit cold. Also the door for entering the room from outside was difficult to operate. There is an issue either with the lock or the door. The room bill which they gave me is higher than what was paid by my office. I did not have to pay anything extra. Restaurant prices are expensive and room service is even more expensive.
Room: deluxe
The Gurveer Royal has replied on Mon Jul 21 18:48:39 IST 2025
Dear Sir First of all accept sorry from our side for inconvenience caused. We have got resolved all the problems. Keep visiting we provide you the best hospitality services. Thanks and Best Wishes Team Gurveer Roya
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