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Review Of The Galgotias Hotel Gurugram

Name: The Galgotias Hotel Gurugram
Address: SCO NO , 4-7 SECTOR 23 A, SEC 23A, GURUGRAM , HR , IND, Gurgaon, 122017, IN
Price range: The Galgotias Hotel Gurugram Price starts at INR 3,277/Night
Rating: 3.7

Sector 23A, Gurgaon

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User Rating & Reviews

everyone
group
couple
solo
business
family

3.7

Very Good

319 Ratings, 126 Reviews

excellent

31%

very good

33%

average

20%

poor

bad

Last 10 Customer Ratings (Latest First)

Rating Categories

Facilities3.3
Food3.7
Cleanliness3.7
Value For Money3.6

We are using generative AI to show you summarised user review

Review Summary

Guests appreciate the property's decent location and cleanliness, along with courteous staff and good food quality. However, many reviews highlight issues like limited breakfast options and inconsistent service. Some complaints mention maintenance problems with air conditioning and room facilities. Overall, the property stands out for its hospitality and spacious rooms, making for a comfortable stay.

Sort by:

Positive first

3.0

Average Stay

vikram m.

Hotel is fine for average category. located in a market place, so you may face traffic in office hrs, if you want to commute. Breakfast option are too less, not justifiable to say it a buffet that too for 499

Travel Month: Oct 2025

Room: Deluxe Room

1.0

Terrible Stay

priyanka k.

AC was not working properly and bisleri bottles were not available in room. Over priced was provided.

Travel Month: Oct 2025

Room: Deluxe Room

4.0

Good Stay

aashay g.solo

The rooms were decent size, hotel was all clean and tidy. Staff was also very courteous. The food taste was good but I found the breakfast spread to be a bit limited. Overall a good stay and would definitely stay again.

Travel Month: Sep 2025

Room: Deluxe Room

5.0

hotel

harsh j.group

excellent property n serivces, staff, amenities all are goo excellent property n serivces, staff, amenities all are good

Travel Month: Jul 2025

Room: Deluxe Room

1.0

Room no 20

pallab m.family

Dirty water storage near toilet.

Travel Month: May 2025

Room: Deluxe Room

4.0

nice experience & cosy environment

sandeep k.business

Comfortable stay at property , decent facilities. Friendly environment

Travel Month: May 2025

Room: Deluxe Room

2.0

Poor Stay

parvez a.family

Service was Not good, not satisfied with hotel. Regards,

Travel Month: Feb 2025

Room: Deluxe Room

The Galgotias Hotel Gurugram has replied on Mon Mar 10 19:12:55 IST 2025

Dear Sir, Thank you to take your time to write a review. Our sincere apologies and we have tried our level best to fixed it now. Will ensure this does not happen again. Do visit us again

2.0

Poor Stay

karthik d. loyalty-icon

the maintenance & the gents receptionist are very rude at us & they don’t even know how to interact with the customers 👎 it’s a bad experience for me to stay there in your hotel

Travel Month: Dec 2024

Room: Deluxe Room

5.0

Excellent Stay

deepak s.

My stay was excellent

Travel Month: Dec 2024

Room: Deluxe Room

2.0

Poor Stay

ankit g.couple

The hotel doesnot have amenities as mentioned in the description. Over priced and lack of facilities. The deluxe room have nothing deluxe.

Travel Month: Dec 2024

Room: Deluxe Room

3.0

Rooms are not sound proof

anshul p.business

Rooms are not sound proof. All voices are nearby rooms are coming to our room. Room size is good. Cleaning is good.

Travel Month: Oct 2024

Room: Deluxe Room

The Galgotias Hotel Gurugram has replied on Tue Nov 19 00:32:09 IST 2024

Dear Sir, We appreciate you to take out time and review us. Your feedback is noted and escalate it to Sr. Management. Our apologies as you were disturbed due to noise from next room. We generally instruct guest to maintain decorum while their stay but some times such inconvenience are created by some guest. Our sincere apologies as we could have shifted you to other room but due to wedding season we dint have other room too. Please do stay with us again as we are committed to improve our services .

3.0

Average Stay

nikhil j.

Food was not at all good. Tv was not working and staff said this problem is with entire room. Was not aware so didn't take photo

Travel Month: Sep 2024

Room: Deluxe Room

The Galgotias Hotel Gurugram has replied on Tue Nov 19 00:36:44 IST 2024

Dear Sir, Thank you to take your time to write a review. Our sincere apologies and there was some maintenance work at Network provider , which has been fixed now. We have also escalated issue with Sr.Mangaement. Will ensure this does not happen again. Do visit us again.

5.0

Hotel stay

gautam p.

couple

Hotel was at a good location and service was also good helpful staff they can add more options for breakfast

Travel Month: Sep 2024

Room: Deluxe Room

The Galgotias Hotel Gurugram has replied on Tue Nov 19 00:38:41 IST 2024

Dear Sir, We are delighted to see your rating and assure will work on feedback shared. Do visit us again with your friends and family.

5.0

Excellent Stay

ravindra s. loyalty-icon

business

Excellent food and breakfasts.

Travel Month: Sep 2024 (5-Night Stay)

Room: Deluxe Room

The Galgotias Hotel Gurugram has replied on Tue Nov 19 00:40:07 IST 2024

Dear sir, We are delighted to see your rating and lookforward to serve you again with your friends and family.

3.0

Average Stay

mudit s.

The hotel is at good location, however the stay was very average as the rooms are maintained well, i have to change my room as toilet door was not closing. Breakfast menu was very limited and pillows of the room were not at all comfortable.

Travel Month: Aug 2024 (3-Night Stay)

Room: Deluxe Room

The Galgotias Hotel Gurugram has replied on Fri Sep 06 12:37:14 IST 2024

Dear Mudit Saxena, Thank you for your feedback. We're glad you found the location convenient but regret to hear about the issues with the room maintenance, breakfast, and pillows. We will address these concerns to improve our service and comfort for future guests.

3.0

Average Stay

nitin s.business

food was not good at all. it was not cooked properly. in fact they have charged me ab extra amount for food

Travel Month: Aug 2024

Room: Deluxe Room

The Galgotias Hotel Gurugram has replied on Fri Sep 06 12:38:51 IST 2024

Dear Nitin Sethi, Thank you for sharing your experience. We apologize for the issues with the food and any additional charges you encountered. We will review our food preparation processes and billing practices to prevent such issues in the future. Regards, Raju Subedi

4.0

Comfortable stay.

sweta.couple

Very nice property. Quick check in, clean room with all the basic amenities provided. Found it through mmt within the preferred location

Travel Month: Jul 2024

Room: Deluxe Room

The Galgotias Hotel Gurugram has replied on Fri Sep 06 12:40:07 IST 2024

Dear Sweta Singh, Thank you for your positive feedback. We’re pleased to hear you had a comfortable stay and appreciated the quick check-in and clean room. We look forward to welcoming you back in the future. Regards, Raju Subedi

3.0

Good, but can be better

vivek g.

couple

There were lizards in the room inside the drawer. The lift does a jerk and stops before going up. They serve filtered water in a plastic bottle, not bisleri bottles. The food is average, so avoid taking stay with breakfast here. If one is just going to stay the night, it’s economical.

Travel Month: Jul 2024

Room: Deluxe Room

The Galgotias Hotel Gurugram has replied on Fri Sep 06 12:41:35 IST 2024

Dear Vivek Gupta, Thank you for your feedback. We apologize for the issues you encountered and appreciate your suggestions. We will work on improving the cleanliness, lift functionality, and food quality. Your comments will help us enhance our services for a better experience. Raju Subedi Revenue Manager

4.0

Good Stay

sugandha n.business

The rooms were comfortable & cozy. The staff was helpful. I would have given 5 stars but the some of the rooms do not open with the key they provide.

Travel Month: Jul 2024

Room: Deluxe Room

The Galgotias Hotel Gurugram has replied on Fri Sep 06 12:42:25 IST 2024

Dear Sugandha Nareshkumar Patel, Thank you for your feedback. We’re glad you found the rooms comfortable and the staff helpful. We apologize for the inconvenience with the room keys and will address this issue to ensure a smoother experience for future guests. Raju Subedi Revenue Manager

4.0

Good stay

khushal a. loyalty-icon

business

Breakfast is medium category stay was good location nice overall good

Travel Month: Jun 2024

Room: Deluxe Room

The Galgotias Hotel Gurugram has replied on Fri Sep 06 12:44:00 IST 2024

Dear khushal Ajani, Thank you for your feedback. We’re pleased you had a good stay and enjoyed the location. We will work on improving our breakfast offerings to enhance the overall experience. Regards, Raju Subedi