Review Of The Fern Residency Vadodara

The Fern Residency Vadodara has replied on Tue Oct 28 23:05:46 IST 2025

Dear Mr. Amaravathi, We are delighted to hear your positive feedback about our hotel and staff. We continuously aim to provide a comfortable stay and a seamless hotel experience for our guests. Your commendation regarding our clean rooms and our strategic location near the station and the market bazaar emphasises the convenience we seek to offer to our guests. We take pride in our friendly and dedicated staff who are always ready to provide excellent service. Your positive words motivate us to maintain and improve our quality of service and accommodations. We will definitely pass along your praises to our team members. Please consider staying with us again on your next visit so we can provide you with another wonderful experience. We look forward to serving you again in the near future. Malsingh Khangarot, Operations Manager

The Fern Residency Vadodara has replied on Tue Oct 28 23:07:06 IST 2025

Dear Mr. Dave, We're glad to hear that you appreciated our convenient location near the bus and railway station. It's always a delight to know that our cleanliness standards met your expectations. The team will definitely be happy to hear they did a splendid job in providing you assistance during your stay. We're also pleased to know you enjoyed our food offerings and our room service. Looking forward to hosting you again in the future. Malsingh Khangarot, Operations Manager

The Fern Residency Vadodara has replied on Tue Oct 28 23:06:03 IST 2025

Dear Mr. Theresa, We appreciate your feedback and are glad you enjoyed our prime location and cleanliness during your stay. We constantly strive to improve our services and your feedback regarding the average aspects of our service and food is essential to us. We are prioritizing efforts to enhance our food quality to elevate the total experience we offer. Similarly, steps are being taken to provide outstanding service, keeping in mind the comfort and satisfaction of our guests. We hope you will see significant improvements during your next stay. Your input is highly valuable to us as it helps us improve and deliver an even better experience next time. We look forward to welcoming you back! Malsingh Khangarot, Operations Manager

The Fern Residency Vadodara has replied on Tue Oct 28 23:07:17 IST 2025

Dear Mr. Thakkar, We appreciate your feedback about your recent stay with us. It's unfortunate to learn that your experience with the food and room quality did not meet your expectations. We always strive to uphold the highest standards of quality and service and apologize if we fell short this time. Rest assured, your valuable comments have been taken into account. We shall use them as stepping stones to improve upon our offerings and bring back the charming 'Fern Standard' that you missed this time. We would be grateful if you give us another opportunity to serve you better in the future. Malsingh Khangarot, Operations Manager

The Fern Residency Vadodara has replied on Tue Oct 28 23:06:13 IST 2025

Dear Mr. Shah, We appreciate your feedback regarding your recent stay with us. We are glad to hear that you found our location convenient and rooms clean. However, we regret to know that you were disappointed with the lighting and breakfast. Thanks to your constructive comments, we will strive to improve these aspects of our offerings. Our aim is to be consistent with the quality we provide as part of the Fern brand, and comments like yours help us do better. We are steadfastly working on the pointers you've mentioned, and assure you to provide a superior experience the next time you visit us. Malsingh Khangarot, Operations Manager

The Fern Residency Vadodara has replied on Tue Oct 28 23:06:25 IST 2025

Dear Ms Vrushali, We’re delighted to hear about your overall positive experience! It's heartening to know that you found our food tasty and enjoyed our property. Our dedicated team always aims to deliver the best services possible, and it's wonderful they left such a good impression on you. Your commendations are greatly appreciated. For your future visits, our team will continue to strive and make your experience even more enjoyable. If you have any suggestions or specifics that you enjoyed particularly, please do share them with us. Look forward to welcoming you back soon! Malsingh Khangarot, Operations Manager

The Fern Residency Vadodara has replied on Tue Oct 28 23:06:43 IST 2025

Dear Mr. Jain, We're so glad to read your positive comments about our convenient location close to Vadodara station. It's fantastic to know that you had a great experience during your stay and were able to take advantage of our close proximity to the station. Also, it's heartening to hear that you found the walk from the station to the hotel manageable and quick. We strive to provide our guests with the most comfortable and enjoyable stay possible, and your feedback suggests we are meeting that goal. We look forward to hosting your stay the next time you are in Vadodara. Malsingh Khangarot, Operations Manager

The Fern Residency Vadodara

Dear Mr. Patel, We are beyond thrilled to see your kind review! It's heartening to know that our room ambiance exceeded your expectations and you found our staff helpful and cheerful, a testament to our commitment to exceptional customer service. We understand the value of not just providing great accommodations but also creating a warm and welcoming environment for our guests, so it's greatly reassuring to hear these compliments. Your pleasant remark about our affordable pricing just shows that we succeeded in our goal to provide outstanding service, comfort and convenience at a rate that suits all our patrons. Should you need to stay with us again in the future, we will definitely look forward to welcoming you back. It will be our pleasure to ensure your experiences remain consistently memorable, as we continue to meet and exceed your expectations. Considering your experience, we truly hope you recommend us to your friends and acquaintances. Here’s to more travels and fantastic experiences! Malsingh Khangarot, Operations Manager

The Fern Residency Vadodara has replied on Tue Oct 07 12:11:47 IST 2025

Dear Mr. Pandey, We highly value your feedback and are disappointed to hear about your experience with our housekeeping staff. Please know that we expect all employees to maintain high standards of professionalism and service, which clearly were not met in this case. We assure you that the issue you encountered with housekeeping conduct is not overlooked. We have strict monitoring and training procedures in place to ensure all staff members deliver the best service. Clearly, there is room for improvement and this feedback will be definitely shared with our housekeeping team to reinforce the importance of providing exceptional service and to prevent such incidents from occurring in the future. Rest assured, we are committed to making your next experience nothing short of satisfactory, hoping to exceed your expected standards. We appreciate your patience and understanding in this matter and look forward to an opportunity to serve you better in the future. Malsingh Khangarot, Operations Manager

The Fern Residency Vadodara has replied on Mon Oct 27 14:09:18 IST 2025

Dear Mr. Patel, We are delighted to hear that you had a pleasant experience during your stay! It's great to know that you enjoyed the room and found our cleaning standards up to your expectations. We're also glad you appreciated our breakfast - we take pride in offering a variety of options to help kick start our guest's day. We strive to maintain a high level of quality in all aspects of our services, and your feedback reaffirms that we are on the right track. Do visit us again, we would love to have the opportunity to serve you even better. Malsingh Khangarot, Operations Manager

The Fern Residency Vadodara has replied on Sat Oct 04 00:37:21 IST 2025

Dear Mr. Pal, It's encouraging to learn of your pleasant experience during your stay with us. We're glad your late-night check-in went smoothly with the aid of our helpful staff. We also appreciate your admiration for our breakfast services. As for the issue regarding the location, we understand your concern. We are in constant touch with MMT and have shared your feedback with their team. Please bear with us a little longer as we work with them to make sure the location is updated correctly. We also want to acknowledge that feedback from valued guests like you helps us improve and deliver an optimal experience. We are grateful for your suggestions. We look forward to your next visit and are eager to serve you even better. Next time you're here, do try our other meals and facilities too for a comprehensive experience. Malsingh Khangarot, Operations Manager

The Fern Residency Vadodara

Dear Mr. Naik, We appreciate your honest feedback and regret hearing about your less than perfect dining experience at our hotel. It's disappointing to know that we didn't meet your expectations regarding food and services, as it is always our aim to provide exquisite meals and top-notch services to all our guests. Please rest assured, your comments have been taken on board and shared with the concerned teams for further improvements. We trust that this won't deter your decision to stay with us in the future, as we would love the opportunity to turn your experience around. We believe that while location is indeed important, a truly great stay involves excellent food and superb service as well, and we are committed to delivering this. It would absolutely be a pleasure to offer you a more satisfying stay should you choose to visit us again. Malsingh Khangarot, Operations Manager

The Fern Residency Vadodara

Dear Mr. Patel, We are sincerely elated to read your feedback concerning your stay at our premises. Your appreciative remarks regarding our food and the behavior of our staff speaks volumes about our customer service. Our team always aims to deliver top-notch services to our esteemed guests which improve their staying experience. We’re thrilled to hear that you found the accommodation comfortable and the services top-notch. Your appreciation for Mr. Kuntesh and the reception staff will surely be passed on to them. Appreciation from our valued guests such as yourself serves as the perfect motivation for us. Your review is invaluable and gives us the impetus to maintain the quality of our services. Messages like yours encourage us to continue the hard work and keep up with our guests' expectations. It was truly a pleasure to serve you and we await your return for yet another great experience with us. Malsingh Khangarot, Operations Manager