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You are booking hotel for more than 30 days

Review Of The Fern Residency, Chandigarh0123401234

Industrial Area Phase II, Chandigarh | 2 km drive to Industrial Area Phase I

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.6
    Very Good

    916 Ratings

    excellent
    29%
    very good
    34%
    average
    21%
    poor
    10%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 5
    • 3
    • 4
    • 4
    • 2
    • 2
    • 5
    • 2

    Rating Categories

    • Hospitality4.0
    • Facilities3.8
    • Food3.6
    • Room3.9
    • Cleanliness3.9
    • Value For Money3.6
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    Reviews Summary

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    This property boasts a peaceful location with easy access and ample parking. Guests appreciate the delicious food and the attentive staff, especially for their hospitality and cleanliness. However, some have noted issues with small room sizes and inconsistent room maintenance, including issues with lighting and cleanliness in bathrooms. Overall, it’s seen as a decent choice for short stays, especially for business travelers looking for convenience in Chandigarh. The ambiance and good food options also stand out.

    Sort by:

    Positive first
    4.0

    Good Stay

    sameer.group

    Ok

    Travel Month: Aug 2025

    Room: Winter Green Room

    4.0

    Two nights stay

    luv a.family

    Its a 3 star property.No complaints , Staff is polite and helpful. Small property located in the industrial area and km away from the mall.

    Travel Month: Aug 2025

    Room: Winter Green Room

    2.0

    Worst Fern Residency Experience (compared Fern Residency across India

    puneet g.business

    There was water logging in the bathroom, which made it inconvenient and uncomfortable to use. The morning breakfast was too spicy, limiting the options for guests who prefer milder flavors. Overall, the breakfast experience felt quite average and could be improved with better variety and balance. There was no late-night kitchen or dinner service available, which was disappointing for guests arriving late or wanting a meal after hours. With some improvements in these areas, the overall stay experience could be much better.

    Travel Month: Aug 2025

    Room: Winter Green Room

    5.0

    Excellenet

    joydeep g.business

    Nice experience, cleanliness was good, Good service, locations was nice . overall good experience.TY

    Travel Month: Aug 2025

    Room: Fern Club Room

    The Fern Residency, Chandigarh has replied on Tue Aug 19 23:23:37 IST 2025

    Dear Mr. Joydeep Ghosh, We're delighted to see your positive feedback! Glad to know the cleanliness and service lived up to your expectations. It's fantastic to learn that our location added convenience to your stay. We always strive for the overall satisfaction of our guests and your words serve as a great motivation. Don't hesitate to come back and enjoy another pleasant experience with us. Safe travels! Regards, Atul Katoch Operations Manager The Fern Residency, Chandigarh

    2.0

    Poor Stay

    avtar s.couple

    The room was very small and room ac is not working properly

    Travel Month: Jul 2025

    Room: Winter Green Room

    The Fern Residency, Chandigarh has replied on Mon Jul 28 17:31:16 IST 2025

    Dear Mr. Avtar Singh Virk, We appreciate your feedback regarding your recent stay at our property. We understand your concerns about the room size and AC functionality. We're working on improvements and continuously strive for better service quality. We'll take your feedback seriously and pass on the information to the concerned department for immediate attention. We understand how a comfortable and spacious room enhances the whole experience of a stay and we regret any inconvenience you might have experienced. For a more comfortable experience next time, we suggest looking into our suite or deluxe options, which offer more space and upgraded amenities. Regarding the AC, our maintenance team has been informed and will prioritize fixing this issue promptly. Rest assured, all our facilities undergo regular checks to ensure they're up to standard and if anything is less than satisfactory, we address the problem immediately. We hope that despite these hitches, you will still consider staying with us for future visits. We will strive hard to ensure that your next stay is a superior one. Regards, Atul Katoch Operations Manager The Fern Residency, Chandigarh

    2.0

    Bad Experience

    ankit d.business

    I am not happy with the overall experience. I will not recommend this hotel to anyo for business trips.

    Travel Month: Jul 2025

    Room: Winter Green Room

    2.0

    Poor Stay

    alok g.

    Rooms did not have towels when I checked in , breakfast was not good., Overall a bad stay

    Travel Month: Jun 2025

    Room: Winter Green Room

    4.0

    Good Stay

    Location is good because of proximity to main city attractions. Facilities are average but morning breakfast was fantastic. Overall, I enjoyed a comfortable stay.

    Travel Month: Jun 2025

    Room: Winter Green Room

    5.0

    Excellent Stay

    shyam g.

    The rooms were neat and clean, the breakfast had limited option but was good. Had order food in room , the in room dining food quality was good. Would prefer to stay next time.

    Travel Month: May 2025 (4-Night Stay)

    Room: Winter Green Room

    The Fern Residency, Chandigarh has replied on Fri Jun 13 17:34:34 IST 2025

    Dear Mr. Gawade, We are delighted to know that you found our rooms neat and clean. It is wonderful to hear that you had a good in-room dining experience. We have noted your feedback about the breakfast options. Please know that we strive to provide a variety of high quality dishes suited to various tastes and preferences, but always appreciate specific feedback in this regard so that we can continue to improve our service. Regarding your next stay with us, we're looking forward to hosting you again and promise to make it an even more enjoyable one. Regards, Atul Katoch Operations Manager The Fern Residency, Chandigarh

    4.0

    stay at fern

    kunwar g.couple

    Location is good, food was excellent, services were provided as promised and staff was well mannered and supportive

    Travel Month: May 2025 (3-Night Stay)

    Room: Winter Green Room

    The Fern Residency, Chandigarh has replied on Thu May 29 22:01:34 IST 2025

    Dear Mr. Kunwar Gill, We're positively thrilled to know how much you enjoyed your experience with us. It fills us with pride that our location met your approval, and rest assured, we always aim to keep our establishment in just the right spot to make your stay convenient. Also, receiving your compliments about our food is truly rewarding. Our team works relentlessly to deliver a varied and delightful culinary experience, so your feedback will surely boost their spirits. We're also delighted that the services provided met your expectations and you found our staff to be supportive and well-mannered. They strive every day to ensure our guests feel taken care of and comfortable, so to hear that their efforts made a positive impact on your experience brings us a great sense of accomplishment. Looking forward to welcoming you back soon for another excellent experience. Regards, Atul Katoch Operations Manager The Fern Residency, Chandigarh

    4.0

    Good stay

    purva.solo

    Good room - mattresses could be a little better for sure . The staff is well trained and polite . Would be even better if they could work a little on the mattress.

    Travel Month: May 2025

    Room: Winter Green Room

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    The Fern Residency, Chandigarh

    Dear Ms. Purva, We appreciate your valuable feedback regarding the quality of our mattresses. This is an area we have already started targeting for improvement. Our ultimate goal is to provide our guests with maximum comfort and satisfaction. We are glad to hear you found our staff well trained and polite, we aim to always provide superior customer service experience. Your opinion means a lot to us and we will certainly take your suggestions into account in our future improvements. Thanks again for sharing your experience. Regards, Atul Katoch Operations Manager The Fern Residency, Chandigarh

    5.0

    Excellent Stay

    rajeev a.

    Peaceful location, easy approach, ample parking space, delicious food, experienced staff, nice room. Overall very good experience

    Travel Month: Apr 2025

    Room: Winter Green Room

    The Fern Residency, Chandigarh has replied on Wed Apr 23 16:44:42 IST 2025

    Dear Mr. Ahuja, We're thrilled to hear that you had such a fantastic experience with us! We place a lot of importance on factors like location, parking, food quality, and efficient service - so it's great that you've appreciated all these elements. Your compliment on the delicious food made us especially happy as our chefs work hard to craft a variety of mouth-watering dishes. Similarly, our staff takes pride in being attentive and well-experienced. The comfort of your room is a priority to us and we're glad you found it to your liking. Each aspect of our service is designed to provide our valued guests with a seamless, enjoyable stay. We're pleased this has contributed to your overall positive experience. We look forward to making your future stays even more enjoyable! Your feedback is invaluable and has been shared with our team. We are ever committed to improving and maintaining the standard of our services. Once again, for your kind words, we extend our deepest gratitude. Do visit us again for another superb experience! Safe travels. Regards, Atul Katoch Operations Manager Hotel The Fern Residency, Chandigarh

    3.0

    Average hotel for a single night stay

    nitin j.family with 1 kid

    The stay was just average. The property seems worn out. Room size very small, The lights were dim, proper lighting required in room. Room tariff high according to quality of the room. Better options available at better price.

    Travel Month: Apr 2025

    Room: Winter Green Room

    The Fern Residency, Chandigarh has replied on Wed Apr 23 16:45:01 IST 2025

    Dear Mr. Nitin Jain, We appreciate your feedback and regret to hear that your experience did not meet your expectations. Addressing each of your concerns, we agree that property maintenance is of utmost significance and will make sure to reassess our facilities promptly. We've noted your comment about the room size and lighting. It seems we've missed the mark this time, and we assure you that we'll review our standards and look into ways to improve. Regarding pricing, we strive always to balance the rates we charge with the quality of service and facilities we offer. Your feedback helps us understand we need to reevaluate these aspects. We realize there are many accommodation options out there. Allowing us another opportunity to host you could enable us to deliver the level of service you should absolutely expect from us. Remember, your feedback is crucial to us in our commitment to continuous improvement. We trust that your next stay with us will reflect the high-quality standards we've set and that you’ll give us another chance to exceed your expectations. Regards, Atul Katoch Operations Manager Hotel The Fern Residency, Chandigarh

    2.0

    Poor Stay

    smile a.couple

    Poor house keeping.... totally uncomfortable stay... uncomfortable mattress.... I booked king size bed room where as they provide us twin sharing room.... poor experience Food was good but rooms were so smelly and not at all comfortable…. Beds were horrible

    Travel Month: Apr 2025

    Room: Winter Green Room

    5.0

    Stay at hotel fern

    mithilesh y.solo

    I found property through mmt. It was pleasant stay. Value for money. Neat and clean room. Food quality was good

    Travel Month: Apr 2025

    Room: Winter Green Room

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    4.0

    Good Stay

    amrit a.family

    v.nice property and staff super helpful and humble☺️ neat & clean. food is just amazing 😋😋 Ambience.......Bar is just👌🏻👌🏻

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Winter Green Room

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    The Fern Residency, Chandigarh has replied on Wed Apr 23 16:45:49 IST 2025

    Dear Mr. Amrit Ahuja, awesome. Glad you loved our property, staff service, cleanliness, food, and ambiance, especially our bar. The team here is always focused on providing the best experience to our guests, and we're elated that we could add to the enjoyment of your stay. Your gracious feedback motivates us to work harder and continue serving our guests with unwavering dedication and courtesy. We hope to host you again soon, giving us another opportunity to serve you even better. Regards, Atul Katoch Operations Manager Hotel The Fern Residency, Chandigarh

    5.0

    Excellent Stay

    sudhindra j.

    Excellent hoapitality. Good breakfast. Location is very accessible. Nice staff.

    Travel Month: Mar 2025

    Room: Winter Green Room

    4.0

    Good Stay

    jaydeepgiri j.couple

    Property is good as per rates and service is also good

    Travel Month: Mar 2025

    Room: Winter Green Room

    4.0

    One night stay at the property

    pulak b.business

    Rooms were neat & clean. Mini bar facilities were available. Staffs are very good. I could not check the food as I arrived very late evening. Location is close to airport. Was a comfortable stay for one night

    Travel Month: Mar 2025

    Room: Winter Green Room

    The Fern Residency, Chandigarh has replied on Wed Mar 26 00:21:26 IST 2025

    Dear Pulak Bhadra, Glad you had a comfy stay and enjoyed our facilities! Hope to serve you with our food menu next time. Regards, Atul Katoch Ops Manager

    1.0

    Very Bad👎🏻

    loyalty-iconfamily

    Very dirty and leakage in washroom .Gap in mattress on bed..At the time of car parking no one guide where we park the car.

    Travel Month: Mar 2025

    Room: Winter Green Room

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