The property has spacious rooms and a nice ambience, which many guests appreciated. The staff has been noted as cooperative and friendly. However, there are consistent complaints about cleanliness, as several reviews mention bad smells and unkempt bathrooms. The service, particularly in room service and food quality, has received negative feedback, with slow response times and below-par dining experiences being highlighted. Parking and location are mentioned positively, but the approach to the property has some drawbacks.