I have stayed here a couple of times and always had decent experience, however the room during this time was pathetic, located at the back of the restaurant, it wasn’t even the main building, i wonder why is it even a room, completely shattered the image of the hotel, unhygienic, mattress were broken, continuous noise of their own kitchen staff, shouting and fighting, utensils clinking and clattering, no hot solar water facilities, instead a decaying geyser and non working electric kettle... couldn’t sleep properly.... not coming back again.
Hotel Vintage has replied on Mon Nov 10 12:36:53 IST 2025
Dear Guest,
Thank you for sharing your feedback regarding your recent stay. We are very sorry to hear that your experience did not meet our usual standards, particularly concerning the condition of your Deluxe Room. We are particularly concerned about the issues you described with the room's location, cleanliness, and amenities.
We will investigate these issues immediately and take necessary action to address the problems you raised, especially regarding the unhygienic conditions, broken mattress, and disruptive noise. Your comments about the room's location and facilities are also being reviewed.
We value your business and are truly sorry that we fell short of your expectations. We hope you will give us another opportunity to provide you with a better experience in the future.
Sincerely,
[Lokender Chauhan]