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Review Of The Chalets Naldehra0123401234

Naldehra, Mashobra | 2.8 km drive to Naldera Golf Course

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    4.2
    Very Good

    224 Ratings, 131 Reviews

    excellent
    56%
    very good
    24%
    average
    10%
    poor
    5%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Hospitality4.1
    • Facilities4.1
    • Food3.5
    • Room4.2
    • Cleanliness4.3
    • Value For Money3.7
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    Reviews Summary

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    This property is a gem nestled in lush greenery, offering stunning mountain views and a peaceful ambiance. Guests rave about the courteous staff, superb service, and delicious food, especially in the unique revolving restaurant. With spacious chalets ideal for families and excellent facilities like a heated pool and forest trails, it's a perfect getaway. Although some mentioned limited menu options, the overall experience is filled with nature’s beauty and a welcoming vibe that keeps visitors coming back for more.

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    Positive first
    5.0

    Excellent Stay

    hitesh k.family with 1 kid

    The staff is very professional and made our stay very special. The Quality of food is excellent. We love the ambience and greenery ofbthe resort. Property is very big and clean

    Travel Month: Jul 2025

    Room: Double Room

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    The Chalets Naldehra has replied on Sun Aug 17 15:33:29 IST 2025

    Dear Guest, Greetings from The Chalets Naldehra! We are thankful for this wonderful review! Your commendations about our property, food and warm hospitality rendered by the associates are much appreciated and we’re happy that the entire experience was memorable for you. It was a pleasure serving you and we look forward to welcoming you and your friends and relatives back soon. Do follow us on social media for the latest updates. Best Regards

    5.0

    Excellent Stay

    puneet s.family with 2 kids

    We stayed in 1 bhk family cottage for 2 days. Overall stay was very good. Staff is very polite and good in nature. The only thing which resort needs to improve is food options. They have very limited options in breakfast and dinner buffet.

    Travel Month: Jun 2025

    Room: Cottage with private sit out area

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    The Chalets Naldehra has replied on Fri Jul 25 14:56:13 IST 2025

    Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are glad to know that our strategic location, soothing ambiance and our amenities & services impressed you. We’ve duly noted your feedback and shared it with the concerned department for necessary implementation It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards, Best Regards,

    5.0

    Excellent Stay

    sunil k.family with 2 kids

    We had the most amazing time at resort ! The resort is absolutely gorgeous, and the staff made us feel so pampered. Our room was spotless and comfortable, and the views were incredible. Highly recommend for a relaxing getaway.

    Travel Month: Jun 2025

    Room: Double Deluxe Room

    The Chalets Naldehra

    Dear Guest, Greetings from The Chalets Naldehra! It’s a delight to receive a perfect star rating and wonderful feedback ! We are happy to know that you found our property to be truly beautiful and from our culinary spread to the ambience everything was at par excellence. Thank you for acknowledging the exceptional service provided by our staff. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement. Your commendations have been duly shared and received with gratitude by everyone here. We hope to see you and your loved one again for another amazing experience at The Chalets Naldehra, or at our sister property The Chateau Garli. Do connect with us through our social media channels and stay updated on upcoming offers and promotions. Best Regards,

    5.0

    Excellent Stay

    kanchan g.family with 3 kids

    Reply

    Travel Month: Jun 2025

    Room: Cottage with private sit out area|Apartment Suite

    The Chalets Naldehra has replied on Fri Jul 25 14:58:10 IST 2025

    Dear Guest, Greetings from The Chalets Naldehra! We are thankful for this wonderful star rating review! Your commendations about our property, food and warm hospitality rendered by the associates are much appreciated and we’re happy that the entire experience was memorable for you. It was a pleasure serving you and we look forward to welcoming you and your friends and relatives back soon. Do follow us on social media for the latest updates. Best Regards,

    4.0

    Nice property with awesome view and amenities

    nilesh b.family with 2 kids

    Property is situated at an awesome place with forest on one side, valley on other side and both sides connected by 2 small tunnels. Food is ok can get better with some professional advice. Overall maintainance was awesome I have been to many properties in forest but not seen a single bug in our 2 days say was something appriciable. Despite buffet chef and staff was kind enough to ask for any other dish Overall it was great experience in a great property 1. Heated swimming pool 2. Bar b que every alternate day 3. Forest walk 4 star gazing at night

    Travel Month: Jun 2025

    Room: Apartment Suite

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    The Chalets Naldehra has replied on Fri Jul 25 14:59:57 IST 2025

    Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are glad to know that our strategic location, soothing ambiance and our amenities & services impressed you. We’ve duly noted your feedback and shared it with the concerned department for necessary implementation It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,

    4.0

    Good Stay

    pankaj a.

    Great location amidst some of the most scenic mountains with thick deodar forests providing a near perfect place to enjoy a great holiday in peace,this place has a very friendly staff ready to help all the time. The food is great with a large variety specially the home grown organic peaches and plums were a rare find. The only thing that I would like to change is the relatively small size of the room and its attached washroom which made it a bit cramped as against the overall status of this property. Overall a great experience

    Travel Month: May 2025 (3-Night Stay)

    Room: Double Deluxe Room

    The Chalets Naldehra has replied on Thu Jun 19 13:36:45 IST 2025

    Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are glad to know that our strategic location, soothing ambiance and our amenities & services impressed you. We’ve duly noted your feedback and shared it with the concerned department for necessary implementation It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,

    5.0

    Excellent Stay

    parvinder.family with 2 kids

    Property was good, at a peaceful place n well maintained and every need is taken care of by the staff members we enjoyed our stay there .....food was delicious but was expecting more variety in the breakfast buffet but overall very good experience.....must recommend to others

    Travel Month: Apr 2025

    Room: Apartment Suite

    The Chalets Naldehra

    Dear Guest, Greetings from The Chalets Naldehra! It’s a delight to receive a perfect star rating and wonderful feedback! We are happy to know that you found our property to be truly beautiful and from our culinary spread to the ambience everything was at par excellence. Thank you for acknowledging the exceptional service provided by our staff. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement. Your commendations have been duly shared and received with gratitude by everyone here. We hope to see you and your loved one again for another amazing experience at The Chalets Naldehra, or at our sister property The Chateau Garli. Do connect with us through our social media channels and stay updated on upcoming offers and promotions. Best Regards,

    5.0

    Excellent Stay

    asif a.couple

    The best of the Chalets is its prime location in the valley of lush green mountains, jungle views of pine trees. Services are excellent, food is good and you can enjoy your food in a revolving restaurant with the views of mountains.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Apartment Suite

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    The Chalets Naldehra has replied on Thu Mar 06 12:02:19 IST 2025

    We are thankful for this wonderful review! Your commendations about our property, food and warm hospitality rendered by the associates are much appreciated. Thanks & regards

    4.0

    Peace and sere

    tathagata k.family

    It is a very good place for peace and serenity. Location and views were awesome. Services are good too. However buffet breakfast or dinner would have been more fun.

    Travel Month: Nov 2024 (3-Night Stay)

    Room: Cottage with private sit out area

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    The Chalets Naldehra has replied on Thu Mar 06 12:02:55 IST 2025

    We are thankful for this wonderful review! Your commendations about our property, food and warm hospitality rendered by the associates are much appreciated. Thanks & regards

    1.0

    Terrible Stay

    vinay b.family

    Room provided was not same as shown in the pics while booking on mmt. Feeling cheated even the bedding were floor bedding instead cots

    Travel Month: Jun 2024

    Room: Double Room

    5.0

    Excellent Stay

    raja k.loyalty-iconfamily

    Excellent location good property and nice service well behave staff tasty food nice time spend here

    Travel Month: Jun 2024

    Room: Cottage with private sit out area

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    The Chalets Naldehra has replied on Mon Jul 01 17:52:14 IST 2024

    Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are elated that you and your loved ones enjoyed the stay. We are glad to know that our strategic location, soothing ambiance and our amenities & services impressed you. It is our continuous endeavor to offer exceptional stay experiences to our guests and our entire team works towards the same. Your commendations have been duly shared and received with gratitude by everyone here. It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,

    5.0

    Excellent Stay

    parul k.loyalty-iconfamily

    They have excellent team culture that cares for guest. No request goes amiss no matter whom you ask for help. Property is very well maintained. Ideal for families and groups

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Apartment with private sit out area

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    The Chalets Naldehra has replied on Mon Jul 01 17:51:38 IST 2024

    Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are elated that you and your loved ones enjoyed the stay. We are glad to know that our strategic location, soothing ambiance and our amenities & services impressed you. It is our continuous endeavor to offer exceptional stay experiences to our guests and our entire team works towards the same. Your commendations have been duly shared and received with gratitude by everyone here. It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,

    2.0

    Stench was a deal breaker

    gayatri s.family

    When we entered the room (room 214), it had a strong stench. Like that of a gutter. And I’m not talking about a normal stench you can endure. No sir, this one here was a professional strength gutter pro max. We asked the accompanying guy about it and he said they are cleaning the sewers and the stench will go away in some time. We thought, ok, that’s fine then. There were some other issues – the latch inside the room wasn’t working. But we thought we’ll find a way, it’s ok. The pillows were too big and hard but we just took clothes from our luggage, rolled them and used them as pillows. There was no hot water in the washbasin – only cold and tepid, but I guess it was ok. We don’t like complaining about everything, especially when the staff is so nice. We changed into our swimming costumes and went swimming. When we came back, the stench was gone (only to surprise us again later). Then we left again for games and stuff. Dinner was included in our plan and the restaurant staff was very nice and accommodating. They didn’t have gulabjamuns in their menu but prepared them for us. When we came back after dinner at about 10 pm, the room had the same stench, only it was weak. So we thought ok it will go again like earlier and just slept in the smell. But it just got stronger. So much so that we got up from our sleep, gagging. It was 12 in the night and we didn’t call the reception because of late timing. We could hear our next door neighbors (room 213) stand outside and complain loudly about the stench. We could not sleep all night. The smell was just unbearable. And it was stronger than the gutter pro max earlier, it was something that would wake you up and have gasping for clean oxygen. We spent the night somehow and left the room early in the morning. By then the stench was gone but our night was ruined. I had to drive 5+ hours and I couldn’t catch a single wink. I know it’s a huge essay on the resort but that’s my honest experience. The two stars I’m giving are only because the staff was very nice and friendly. If you’ve ever been to ANY FRIKKIN resort, you’ll know they all have good lawns and nice service. The stench was a big extra.

    Travel Month: Jun 2024

    Room: Double Room

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    5.0

    Excellent hospitality

    ankit g.family

    My stay at chalets is one the best experiences i ever had in any resort. Everything is top notch: from location to rooms, food quality and what stands out is their courteous staff and service

    Travel Month: Jun 2024

    Room: Double Room

    The Chalets Naldehra has replied on Mon Jul 01 17:53:30 IST 2024

    Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are elated that you and your loved ones enjoyed the stay. We are glad to know that our strategic location, soothing ambiance and our amenities & services impressed you. It is our continuous endeavor to offer exceptional stay experiences to our guests and our entire team works towards the same. Your commendations have been duly shared and received with gratitude by everyone here. It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,

    5.0

    Beautiful property

    shreya.loyalty-iconfamily

    I always wanted to come here. This property was better than my expectations. Beautiful property. Revolving tower has some great views. They have heated pool. Very polite & helpful staff. You can trek during the day & go for stargazing at night. Family place for sure )

    Travel Month: Jun 2024

    Room: Double Room

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    The Chalets Naldehra has replied on Mon Jul 01 17:52:50 IST 2024

    Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are elated that you and your loved ones enjoyed the stay. We are glad to know that our strategic location, soothing ambiance and our amenities & services impressed you. It is our continuous endeavor to offer exceptional stay experiences to our guests and our entire team works towards the same. Your commendations have been duly shared and received with gratitude by everyone here. It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,

    5.0

    Beautiful property

    shreya.loyalty-iconfamily

    I always wanted to come here. This property was better than my expectations. Beautiful property. Revolving tower has some great views. They have heated pool. Very polite & helpful staff. You can trek during the day & go for stargazing at night. Family place for sure )

    Travel Month: Jun 2024

    Room: Double Room

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    The Chalets Naldehra has replied on Mon Jul 01 17:51:05 IST 2024

    Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are elated that you and your loved ones enjoyed the stay. We are glad to know that our strategic location, soothing ambiance and our amenities & services impressed you. It is our continuous endeavor to offer exceptional stay experiences to our guests and our entire team works towards the same. Your commendations have been duly shared and received with gratitude by everyone here. It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,

    3.0

    Poor food quality

    deepak.group

    Stay was good but food quality was very poor i ordered food it was taste less and also breakfast was not good

    Travel Month: Jun 2024

    Room: Family Chalet

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    5.0

    Excellent Stay

    manoj.loyalty-icon

    Hotel staff are very friendly, humble and polite we enjoy the hospitality and good service

    Travel Month: May 2024

    Room: Double Deluxe Room

    The Chalets Naldehra has replied on Wed Jun 12 12:48:21 IST 2024

    Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are elated that you and your loved ones enjoyed the stay. It is our continuous endeavour to offer exceptional stay experiences to our guests and our entire team works towards the same. Your commendations have been duly shared and received with gratitude by everyone here. It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,

    5.0

    Good time

    ansh k.loyalty-iconcouple

    I had a great time. The surrounding of the property is amazing food is nice just that they don’t have ac in the rooms rest everything was very good

    Travel Month: May 2024

    Room: Apartment with private sit out area

    The Chalets Naldehra has replied on Sat Jun 08 12:26:46 IST 2024

    Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are glad to know that our strategic location, soothing ambiance and our amenities & services impressed you. We’ve duly noted your feedback and shared it with the concerned department for necessary implementation It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,

    5.0

    Must visit property at himachal

    mohit g.loyalty-iconcouple

    Overall great property and experience with their staff focus on consumer delight. Activities loaded with jungle walk, indoor pool, and good food to enjoy and not to mention, perfect terrace diner with mountain view.

    Travel Month: May 2024

    Room: Double Room

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    The Chalets Naldehra has replied on Wed Jun 12 12:49:15 IST 2024

    Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are elated that you and your loved ones enjoyed the stay. It is our continuous endeavour to offer exceptional stay experiences to our guests and our entire team works towards the same. Your commendations have been duly shared and received with gratitude by everyone here. It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,

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