The property is located in a remote area, which some guests found charming due to its mountain views and serene surroundings. However, many reviews highlight poor maintenance, with issues like dirty linens, malfunctioning AC, and unresponsive room service. Food quality was often described as below average, with inadequate variety and service. While some appreciated the supportive staff and spacious rooms, the overall sentiment leans towards disappointment, especially regarding cleanliness and amenities.