The property has a prime location near Marina Beach and good accessibility to transport. While some guests found the staff friendly and the pricing budget-friendly, many expressed dissatisfaction with poor cleanliness and maintenance. Reports of rude service, lack of basic amenities like drinking water and toiletries, and issues like mosquito infestations were common. Though some mentioned decent room conditions, recurring complaints about unkempt bathrooms and insufficient ventilation detracted from the overall experience.