The property is conveniently located near the railway station and bus stand, making transport easy. Guests mentioned spacious family suites and decent food options at the in-house restaurant. However, the check-in experience was noted as chaotic with unhelpful reception staff and broken amenities like air conditioning. Several reviews pointed out inadequate housekeeping and limited breakfast choices. Despite a few positives like clean rooms, many felt the overall quality wasn't reflective of the price paid.