The property has received mixed reviews, with numerous guests reporting disappointing experiences. Many have faced significant issues with check-in, alleging that confirmed bookings were not honored and that customer service was unsatisfactory. Cleanliness appeared to be a major concern, with dirty linens, unkempt rooms, and sanitation issues frequently mentioned. Additionally, the location has been described as unsafe, with noisy surroundings. However, some travelers did appreciate the friendly staff and certain aspects of the ambiance.