Guests appreciated the spaciousness and some cleanliness of rooms, noting that the property has potential with cozy decor. However, there were consistent complaints about poor maintenance, dirty washrooms, and lack of basic amenities like drinking water and toiletries. The staff’s unresponsiveness and rude behavior were frequently mentioned, impacting the overall experience. While some guests liked the ambiance and location, many felt their stay was marred by inadequate service and unclean facilities.