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Review Of Super Townhouse Padav Square Gwalior Formerly Hotel Shelter0123401234

Lashkar, Gwalior

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    607 Ratings, 340 Reviews

    excellent
    32%
    very good
    17%
    average
    15%
    poor
    15%
    bad
    22%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 1
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    • 1
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    • 2
    • 1

    Rating Categories

    • Location3.9
    • Cleanliness3.4
    • Room3.1
    • Food2.8
    • Hospitality3.6
    • Value For Money3.1
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    Reviews Summary

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    Guests appreciate the property's good location near the railway station and the supportive staff. However, many reviews highlight significant issues like poor cleanliness, broken amenities, and unresponsive service. The bathrooms are often reported as dirty, and basic toiletries are frequently missing. Additionally, guests have faced delays in check-in and room service, leading to a frustrating stay experience overall.

    Sort by:

    Positive first
    2.0

    Poor Stay

    divesh d.

    Very bad room the location is good the room is darty washroom is very bad

    Travel Month: Oct 2025

    Room: Classic

    1.0

    Terrible Stay

    madhu s.solo

    Quite basic and amenities are likited, rooms are extremely dirty and the staff does not care. Definitely not a 3 star experience.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    ravi s.family with 1 kid

    I already shared and no response from your side

    Travel Month: Oct 2025

    Room: Classic

    1.0

    bad experience

    ravi s.family with 1 kid

    Very very bad property please don’t book it’s horrible experience , mattress and blanket condition not good washroom like complex or road washroom , furniture condition and paint condition it’s torcher. No proper room service

    Travel Month: Oct 2025

    Room: Classic

    • user photos
    • user photos
    1.0

    Terrible Stay

    lohit c.couple

    My stay at this hotel was extremely disappointing. The washroom was in terrible condition — the tap, sink, and commode were all broken. The room itself was in very poor shape, with paint peeling off the walls and an overall dirty, neglected feel. The key card didn’t even work properly, and every time I needed to enter the room, I had to call someone from staff to open the door. Definitely not worth the money, and I’ll never be staying here again.

    Travel Month: Oct 2025

    Room: Classic

    1.0

    Terrible Stay

    chandan k.business

    I am highly disappointed with my recent stay. There was no hot water, and breakfast not started late (around 8:30 AM) even though it was included with my booking. The **bathroom tap was not working properly**, and the **room cleaning was very poor**.

    Travel Month: Oct 2025

    Room: Classic

    1.0

    Terrible

    devyani y.family

    Room was very dirty. Bathroom has no towel or tissue , there was cockroaches roaming on bed. Room service was also not good. There is no taste in breakfast. The room's ac was not proper water is leaking from it. There was garbage under bed.

    Travel Month: Oct 2025

    Room: Classic

    2.0

    Poor Stay

    anand r.

    Check in time was 11am but i waited for 1.30 hours for check in

    Travel Month: Sep 2025

    Room: Classic

    3.0

    Average Stay

    raj k.

    Kitchen is closed so no food is available and shower is also working slow

    Travel Month: Sep 2025

    Room: Classic

    2.0

    Poor Stay

    vikas v.family with 2 kids

    The room was not clean. Having a lot of stains on walls and sofas. The wire was naked as the night light was broken which could be very dangerous for children. One of the furniture was in broken condition. The overall experience was not good.

    Travel Month: Sep 2025

    Room: Classic

    • user photos
    5.0

    Hotel management are Best

    johnson l.couple

    The management of the hut maintains excellent maintenance. Visitors' chek-in and returns procedures are easy and reassuring. Staying at the hut is hassle-free. Restaurant are also readily available.

    Travel Month: Sep 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    ishan g.

    Location is good

    Travel Month: Sep 2025

    Room: Classic

    1.0

    Terrible Stay

    aditya.group

    Service was extremely poor , washroom was smelly ,wateroutlet were rusted and non functional , bed sheets were used and stained as well as smelly

    Travel Month: Sep 2025

    Room: Classic

    1.0

    horrible hotel

    aditya.

    rooms were in poor condition and washroom was disgusting , smelly and diry blankets and bed sheets were smelly and used

    Travel Month: Sep 2025

    Room: Classic

    2.0

    Very bad experience

    hemant.couple

    location was good food and amenities was terrible I'm not consider to any one stay in this hotel Telecom facility not available in the room towel not available

    Travel Month: Sep 2025

    Room: Classic

    2.0

    poor service

    amit c.solo

    poor service, late attention or no attention, promise to provide hot water bucket but not provided cleanliness issues

    Travel Month: Sep 2025

    Room: Classic

    1.0

    most terrible hotel I have seen in my recent stays.

    nitin k.family

    Location is at the busy street right close to railway station but the hotel is age old building with much older furniture. Fungus on walls and furniture. Stinky smelling rooms and corridors. Dirty linens. I could not even stay for 5 minutes. I immediately asked them change my room and they did promptly offer me to couple other options. But others rooms were equally terrible. So I decided to step out immediately without evening worrying if I would get my refund or not. Because i can’t put my family in such a terrible hotel even for few minutes.

    Travel Month: Aug 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    very bad ex

    jitender c.business

    I had a very disappointing stay at this hotel. The room was far below expectations – it did not feel clean, and the overall condition of the space made it very uncomfortable. The amenities were either broken or poorly maintained, and the atmosphere was not welcoming at all. On top of that, the staff seemed unresponsive to complaints, which added to the frustration. For the price I paid, I definitely expected a much better experience. Unfortunately, I would not recommend this hotel and will not be staying here again.

    Travel Month: Aug 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    ashish d.group

    Worst hotel ever seen, very unhygenic rooms, non cooperative staff, bathroom was very dirty.........

    Travel Month: Aug 2025

    Room: Classic

    1.0

    waste of money bad smelling rooms

    akash.family

    very bad smelling roooms , filled with mosquitos and rat, staff is rude don't even provide drinking water , I booked breakfast but hotel didn't provide me the breakfast. upon complain with customer care they didn't help and put everything on the hotel 500rs was charged for breakfast but I didn't even get tea.

    Travel Month: Aug 2025

    Room: Classic

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