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Review Of Hotel Grace, Gwalior0123401234

Lashkar, Gwalior | 7 minutes walk to Gwalior Junction Railway Station

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    4.2
    Very Good

    1173 Ratings, 778 Reviews

    excellent
    45%
    very good
    37%
    average
    10%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 5
    • 4
    • 5
    • 3
    • 4
    • 5
    • 4
    • 4

    Rating Categories

    • Location4.4
    • Cleanliness4.3
    • Room4.2
    • Food4.3
    • Hospitality4.5
    • Value For Money4.2
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    Reviews Summary

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    Hotel Grace offers a pleasant stay with its prime location near Gwalior railway station, making it convenient for travelers. The staff has been praised for their friendly and helpful nature, enhancing the overall experience. Guests enjoy delicious food, and the complimentary pickup and drop service from the station is a big plus. Rooms are clean and spacious, with adequate amenities. However, the absence of a lift has been noted as a minor drawback. Overall, it's recognized for its value for money.

    Sort by:

    Positive first
    3.0

    Average Stay

    shekhar s.family

    The rooms are not well ventilated, all the aroma of the kitchen comes in the rooms , the lobby doesn't have any ventilation, we had booked 3 rooms and room no105 had no window, not window for the bathroom, it was very gloomy and clostrophobic , without tubelight u cannot see anything, won't hire the room at half it's price Food was excellent, and hotel has free pick upand drop facility

    Travel Month: Sep 2025

    Room: Deluxe Room

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    5.0

    Grace

    radha k.business

    good and clean environment. supportive staff. food is too good with homely touch. no negatives just positives

    Travel Month: Sep 2025

    Room: Deluxe Room

    4.0

    Awesome stay

    harpreet s.couple

    Stay was Good, Location near to railway station. Food was Tasty.. They provide complimentary free pick and drop to and from railway station.. Staff was polite and Friendly.

    Travel Month: Sep 2025

    Room: Deluxe Room

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    5.0

    Excellent Stay

    radha k.solo

    Excellent service and good rooms, and cleaning is appropriate and above all cooperative staff...would definitely visit again

    Travel Month: Sep 2025

    Room: Deluxe Room

    5.0

    excellent food and large room

    narendra g.couple

    excellent food large room beautiful place to stay and place to review got a complimentary drop to station

    Travel Month: Sep 2025

    Room: Deluxe Room

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    4.0

    Good Stay

    prabhat r.

    The behaviour from hotel management as well as support staff was very cooperative. They made me feel comfortable at place far from my home. There service and food was also very good.

    Travel Month: Aug 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    vishesh m.

    The location and facilities were good and the food was wonderful. Their staff and employees is full cooperative and behaviour is also good.

    Travel Month: Aug 2025

    Room: Executive Room

    5.0

    Short weekend Trip with family

    sayantani g.family

    The hotel is located very near to railway station.Free pickup by taxi was provided from station on arrival.Complimentary breakfast is served in very sufficient quantity and also very delicious.Food taste and quantity excellent.Has a wide range of dessert that can be ordered.Provided extra matress to accommodate third person.Staff very polite and helpful The hotel is located very near to railway station.Free pickup by taxi was provided from station on arrival.Complimentary breakfast is served in very sufficient quantity and also very delicious.Food taste and quantity excellent.Has a wide range of dessert that can be ordered.Provided extra matress to accommodate third person.Staff very polite and helpful.

    Travel Month: Aug 2025

    Room: Executive Room

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    5.0

    Nice and plsent stay. I will give 5 out 5

    ratna r.family with 2 kids

    It's a plesent stay and nice experience. Hospitality and food too good. Room Service and responsibility also Excellent which I never seen in my 50 years experience. I felt It's my home.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Deluxe Room

    5.0

    Excellent Stay

    dipti r.family with 1 kid

    Very good service and well behaved staffs Food was excellent.

    Travel Month: Aug 2025

    Room: Executive Room

    4.0

    Good Stay

    shahnawaz z.family

    Overall experience was very good. If any problem was there it was swiftly taken care of.. Staff were very polite and well behaved and the food was great 😃

    Travel Month: Aug 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    manish r.family

    The hotel is approx 7 Min from Railway station , the staff is very polite and co operative , the pick up and drop service is also included in your package , the food in Grace hotel was excellent mouth watering taste and hygienic food ,must try , Over all experience was outstanding

    Travel Month: Aug 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    vijay k.couple

    It was a very good experience in Hotel Greece, The location was very good , the amenities & service experience is fine and successful in the gwalior stay. It was a very good experience in Hotel Greece,

    Travel Month: Jul 2025

    Room: Deluxe Room

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    5.0

    Amazing Stay, I am completely satisfied!

    tanya s.family

    It was an amazing stay, I did not expect this. The hotel staff were so helpful, the room was clean, the washroom was clear, and every appliance was working. All in all it was a great stay, will book it again when I visit Gwalior.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room

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    Hotel Grace, Gwalior has replied on Thu Jul 17 08:00:18 IST 2025

    Dear Ms.Tanya, Thank you so much for your kind words and wonderful feedback! We’re truly delighted to know that you had an amazing stay with us and that our staff, room cleanliness, and amenities met your expectations. Your appreciation means a lot to our team. We look forward to welcoming you back to Gwalior soon. It will be our pleasure to host you again! Warm regards, Hotel Grace Team

    5.0

    Excellent Stay

    annie t.family

    The hotel is close to railway station and other spots in town like palace, museum, zoo etc. The stay and food was really good and worth the money. Staff behavior was exceptional. They were so welcoming and made us feel so comfortable.

    Travel Month: Jul 2025

    Room: Deluxe Room

    Hotel Grace, Gwalior has replied on Tue Jul 29 08:37:32 IST 2025

    Dear Guest, Thank you for your wonderful feedback! We're so pleased to hear that you enjoyed your stay and found our location convenient for exploring nearby attractions like the railway station, palace, museum, and zoo. It’s great to know that both our accommodations and food met your expectations and offered good value. Your kind words about our staff truly mean the world to us. We take great pride in creating a warm, welcoming atmosphere, and we’re thrilled to know we made you feel so comfortable. We look forward to welcoming you back to Hotel Grace on your next visit! Warm regards, The Hotel Grace Team

    5.0

    Very Good place for stay

    ramji d.business

    Good Location, Good Food, easy search, every time available support staff and Rooms are very good in size, neat and clean Good Location, Good Food, easy search, every time available support staff and Rooms are very good in size, neat and clean

    Travel Month: Jun 2025

    Room: Executive Room

    Hotel Grace, Gwalior

    Dear Mr.Dwivedi, Thank you so much for your kind words and for taking the time to share your experience with us! We’re delighted to know you enjoyed our convenient location, delicious food, and the support of our always-available staff. It's also wonderful to hear that you found the rooms spacious, neat, and clean — we work hard to ensure every guest feels comfortable and cared for. Your feedback truly means a lot to us, and we look forward to welcoming you back to Hotel Grace on your next visit. Warm regards, Guest Relations Manager Hotel Grace

    2.0

    Poor Stay

    firstname l.

    Room was not clean and very low height room, over all cleanliness of hotel was bad , food quality was also poor , bathroom condition was very poor

    Travel Month: Jun 2025

    Room: Deluxe Room

    Hotel Grace, Gwalior has replied on Sun Jul 13 08:22:34 IST 2025

    Dear Mr.Vinod, Greetings from Hotel Grace! We truly regret to hear about your recent experience with us and sincerely apologize for the inconvenience caused during your stay. Cleanliness, food quality, and guest comfort are top priorities for us, and we are extremely sorry that we fell short in these areas. Please be assured that your feedback has been taken seriously, and we have already addressed these concerns with our housekeeping and kitchen teams to ensure such lapses do not happen in the future. We value your feedback and hope you will give us another opportunity to serve you better. Warm regards, Akhilesh Hotel Grace Team

    1.0

    Terrible Stay

    amit a.family with 2 kids

    Do not get confused by the rating of the hotel grace they have skining rooms old and pathetic from inside cramped dirty linens. Never ever try it I would rather prefer railway platform than staying at this hotel

    Travel Month: Jun 2025

    Room: Deluxe Room

    Hotel Grace, Gwalior has replied on Wed Jul 02 12:03:49 IST 2025

    Dear Mr.Anand, Thank you for sharing your feedback. We’re truly sorry to hear that your experience at Hotel Grace did not meet your expectations. Please accept our sincere apologies for the inconvenience caused during your stay. We take such concerns seriously and will immediately look into the issues you've highlighted regarding room cleanliness and maintenance. Your feedback helps us improve, and we’re already working with our housekeeping and facilities teams to address these areas and ensure a better experience for all our guests. Warm regards, Guest Relations Manager Hotel Grace

    5.0

    Nice Experience

    kamalesh k.family

    It was really nice experience. Clean spacious hotel rooms with attached balcony, supportive staff and good food.

    Travel Month: Jun 2025

    Room: Executive Room

    Hotel Grace, Gwalior has replied on Sat Jun 21 10:47:26 IST 2025

    Dear Guest,Thank you for your valuable feedback.We look forward to welcoming you back soon and providing you with a remarkable experience.

    5.0

    Excellent Stay

    karanveer s.solo

    It was a great stay! The hotel is conveniently located close to all the must-visit attractions, which made exploring the area very easy. The staff was cooperative and well-behaved, always ready to assist. The room was spacious, clean, and comfortable. The washroom was also hygienic and well-maintained. Overall, everything was really good as expected. Highly recommeneded!

    Travel Month: Jun 2025

    Room: Deluxe Room

    Hotel Grace, Gwalior has replied on Thu Jun 19 08:12:55 IST 2025

    Dear Guest,Thank you for your valuable feedback.We look forward to welcoming you back soon and providing you with a remarkable experience.

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