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Review Of Hotel Ambience0123401234

Kampoo, Gwalior | About a minute walk to Gwalior Junction Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    1098 Ratings, 633 Reviews

    excellent
    33%
    very good
    35%
    average
    17%
    poor
    8%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 4
    • 4
    • 1
    • 3
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.3
    • Cleanliness4.0
    • Room4.2
    • Food3.7
    • Hospitality4.0
    • Value For Money3.9

    Sort by:

    Positive first
    2.0

    Poor Stay

    devendra s.business

    Not satisfied with service as much as I pay and hot water is not come on washroom and staff is also not suportive

    Travel Month: Oct 2025 (3-Night Stay)

    Room: EXECUTIVE TWIN BED

    1.0

    Terrible Stay

    ashish c.family

    The hotel staff seemed unprofessional and the overall service was quite slow. Basic amenities need significant improvement, as they do not meet the standards for the price charged. The food was just average and nothing exceptional. Additionally, the hotel is not budget-friendly — the rates are higher than expected for the quality and services provided. Overall, the experience did not justify the cost.

    Travel Month: Oct 2025

    Room: EXECUTIVE TWIN BED

    3.0

    Average Stay

    anurag m.

    Hot water supply in washroom is not proper and it is there only for 2 hours in the morning. Rest whole day u don't get even warm water. Only cold water in taps

    Travel Month: Oct 2025

    Room: EXECUTIVE ROOM

    4.0

    Overall Experience is good, Extremely convenient for travels

    upendra s.family

    good experience , working staff is supportive but noise came from AC ( air conditioning ) extremely convenient for travels

    Travel Month: Oct 2025

    Room: EXECUTIVE TWIN BED

    4.0

    Good Stay

    naveen k.family with 2 kids

    Good location with all amenities, food is also good , limited space for parking, neat and clean rooms.

    Travel Month: Oct 2025

    Room: EXECUTIVE ROOM

    1.0

    Terrible Stay

    jitendra s.

    Sarice issue bahut jayda sarvice daily nambar par call nhi attend nhi hota hai

    Travel Month: Oct 2025

    Room: EXECUTIVE ROOM

    5.0

    comfortable and relaxed stay.

    shekhar n.business

    Good experience to stays there and I have stayed in the same hotel every time, whenever I visit to Gwalior and every time I feel more comfortable and relaxed during my stay over there. Staff is very supportive and helpful.

    Travel Month: Sep 2025

    Room: EXECUTIVE TWIN BED

    • user photos
    • user photos
    • user photos
    4.0

    overall good ex

    gyanendra m.solo

    The hotel's room is very spacious and staffs are very supportive,very near to gwalior railway station

    Travel Month: Sep 2025

    Room: EXECUTIVE TWIN BED

    • user photos
    2.0

    Poor Stay

    ambadas m.family

    Very poor house keeping. Not clean enough, no hot water. Very slow and poor response, till the time did not get anger did not turned back and not even pick the call which is provided for house keeping.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: EXECUTIVE ROOM

    3.0

    Average Stay

    bhawanisingh.

    Overall experience was good but the AC was working and even after complaing repeatedly the issue was not resolved.They knew before hand that the AC was not functional but still choose to give us the same room quite disappointed

    Travel Month: Sep 2025

    Room: EXECUTIVE ROOM

    5.0

    Excellent Stay

    manoj.

    my stay was good and staff behaviour is very nice this property looking awsesom

    Travel Month: Sep 2025

    Room: EXECUTIVE TWIN BED

    3.0

    Average Stay

    rajat.group

    washroom was not clean properly.. fridge was not there .. jet was not working in washroom and staff has trying to be oversmart giving wrong room cheap as I have booked executive deluxe

    Travel Month: Sep 2025

    Room: EXECUTIVE DELUX ROOM

    4.0

    Good Stay

    hebbur r.family

    Comfortable place close to railway station.Tasty breakfast,maybe that they can maintain hygiene better way.

    Travel Month: Sep 2025

    Room: EXECUTIVE ROOM

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    upendra s.family

    The hotel was good and provided a comfortable stay. The rooms were clean, and the staff was courteous and helpful. The facilities were decent and met the basic expectations.

    Travel Month: Sep 2025

    Room: EXECUTIVE ROOM

    1.0

    Terrible Stay

    gourav r.group

    Although a proper bed was available for the third guest, we were only provided with a mattress on the floor. The room lights were also flickering, which was quite disturbing. Even after requesting, no water bottle was delivered. Additionally, due to the hotel’s close proximity to the station, the constant noise of trains made the stay uncomfortable

    Travel Month: Sep 2025

    Room: EXECUTIVE ROOM

    4.0

    Good Stay

    akhilesh s.family

    location near by station is good food also satisfactory. Drinking water not sufficient provide the room services is good

    Travel Month: Sep 2025

    Room: EXECUTIVE ROOM

    4.0

    Good Stay

    anup d.

    Location is good. Amenities average, cleanliness good wifi poor

    Travel Month: Aug 2025 (3-Night Stay)

    Room: EXECUTIVE ROOM

    2.0

    below avara

    shambo s.couple

    Bedroom was okay, but the bathroom was terrible—wet floor, broken basin pipe, and foul toilet smell

    Travel Month: Aug 2025

    Room: EXECUTIVE ROOM

    1.0

    Terrible Stay

    etin j.solo

    ask for cutlery, give after half an hour with no sorry and person at counter saying " bhej to Raha hun" ac remote not working, 3 times telephone set change but not working.. oo much expensive but 0 facility ask for cutlery, give after half an hour with no sorry and person at counter saying " bhej to Raha hun" ac remote not working, 3 times telephone set change but not working.. Too much expensive but 0 facility

    Travel Month: Aug 2025

    Room: EXECUTIVE ROOM

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    Hotel Ambience has replied on Tue Aug 26 11:21:38 IST 2025

    Dear Valuable Guest, We sincerely regret the inconvenience you faced with delayed service, malfunctioning amenities, and the unsatisfactory response you received. This does not reflect the standards we uphold at Hotel Ambience, and your feedback has been shared with our team for immediate corrective measures. We deeply apologize for the discomfort caused and would be grateful for another opportunity to provide you with the seamless hospitality you deserve. Warm regards, Team Hotel Ambience

    1.0

    Smelly rooms and Late servings in breakfast with zero accountability

    mohit k.solo

    The room is just decent. A strange foul smell comes from the bed. Not very much clean. The food services are terrible !!! They literally took 1hr+ just to serve a poha and tea in breakfast !! Thats way too much. Staff is not very much cooperative. They are just like "SORRY SIR" nothing else!!! I specially told them to call their manager because of the breakfast issue...and they didnt make the things till my checkout. They should learn some basic sense.

    Travel Month: Aug 2025

    Room: EXECUTIVE ROOM

    • user photos
    • user photos

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