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Review Of SUGAR PALM.11 HOTEL

Name: SUGAR PALM.11 HOTEL
Address: Building No./Flat No.: 96/97 Road/Street: KAILASH VIHAR Locality/Sub Locality: City Center City/Town/Village: Gwalior District: Gwalior State: Madhya Pradesh PIN Code: 474002, Building No./Flat No.: 96/97 Road/Street: KAILASH VIHAR Locality/Sub Locality: City Center City/Town/Village: Gwalior District: Gwalior State: Madhya Pradesh PIN Code: 474002, Gwalior, 474002, IN
Price range: SUGAR PALM.11 HOTEL Price starts at INR 1,643/Night
Rating: 3

Tulsi Vihar Colony, Gwalior

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User Rating & Reviews

everyone
family
solo
business

3.0

Good

46 Ratings, 16 Reviews

excellent

15%

very good

20%

average

26%

poor

26%

bad

13%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.2
Cleanliness3.2
Food3.3
Value For Money2.2
Facilities3.3

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Reviews Summary

The property has received mixed reviews from guests. Many highlighted poor service, with rude staff and delayed responses being frequent complaints. Cleanliness is a major issue, with reports of dirty rooms, cockroaches, and leaking bathrooms. Some guests found the charges too high for the amenities offered, particularly noting extra charges for basic necessities like water. However, a few mentioned polite staff and decent ambience, but overall, the experience has left many disappointed, especially regarding maintenance and comfort.