Guests have raised serious concerns about the property, citing bad odors, poor cleanliness, and pest issues like cockroaches. Many reported being overcharged, facing payment discrepancies, and receiving inadequate support from staff. Although the location near Salt Lake is noted as convenient, the lack of proper hospitality overshadowed the positives. Some guests described their rooms as small with overall unsatisfactory services. It's advisable to look into these issues before considering a stay.