The property has received numerous complaints regarding its cleanliness and maintenance, with many guests reporting dirty rooms, unhygienic bathrooms, and cigarette butts in toilets. The staff's service is often described as unhelpful and abusive, and guests experienced issues with extra charges and poor management. Positive feedback was sparse, focusing mainly on the few who found the rooms comfortable and the staff friendly. Overall, it seems many guests had a disappointing experience with this property.