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Review Of Summit Gangchen Hotel0123401234

Lachen, Lachen

    User Rating & Reviews

    • everyone
    • couple
    • family
    3.4
    Good

    78 Ratings, 38 Reviews

    excellent
    32%
    very good
    22%
    average
    19%
    poor
    10%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 5
    • 4
    • 3
    • 5
    • 5
    • 4
    • 3

    Rating Categories

    • Facilities4.0
    • Food3.0
    • Cleanliness4.2
    • Value For Money4.3
    • Child Friendliness3.8
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property boasts a stunning location with beautiful views and clean, cozy rooms. Guest feedback highlights the cooperative and friendly staff, which enhances the experience. However, there are concerns about limited mobile network access and various amenities like mirrors and cupboards missing from the rooms. Additionally, food options and quality can be inconsistent, with guests mentioning limited choices during meals. Overall, it's a decent spot for a short stay amidst nature.

    Sort by:

    Positive first
    1.0

    no able to visit due to bad weather condition but no refund issued

    kunal b.family with 2 kids

    Due to bad weather conditions , Lachen permit was denied by government authorities. Hotel denied refund , but other hotel in lachun offered refund or credit . Very unprofessional staff . Bad weather is very normal in these areas so think twice while booking from makemytrip . Other agents have done the adjustments

    Travel Month: May 2025

    Room: Suite Family Room with Mountain View|Grand Family Room with Mountain View

    3.0

    Average Stay

    jignesh p.family with 2 kids

    Good location & nice clean room But No bar as mentioned in amenities Limited food option Limited breakfast option Autonomous staff

    Travel Month: Apr 2025

    Room: Premium Mountain View Room

    5.0

    EXCELLENT PEOPERTY

    jatinder k.couple

    Every thing was excellent.But big mirror was not available in the room.Roims,washroom were in good condition

    Travel Month: Apr 2025

    Room: Premium Mountain View Room

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    4.0

    Good Stay

    dibyendu p.

    Best hotel in Lachen as there is no professionally managed hotel. Stayed in family room 601. Sunrise from hotel is fantastic. Only concern is limited mobile access.

    Travel Month: Mar 2025

    Room: Suite Family Room with Mountain View

    3.0

    Average stay

    sucheta d.couple

    The property is nice but its not in lachen ... its almost 4 - 5 kms outside lachen ... the room was small and had no cupboards not even a small place to keep the clothes ... there was no room heater provided ... the bed was heated though but due to the low temperatures there only bed heater does not work ... the room and the washroom was clean ... dinner was scarcely available even in the buffet ... food was also not tht great ... its ok for one night stay ...

    Travel Month: Mar 2025

    Room: Premium Mountain View Room

    5.0

    Excellent Stay

    loyalty-iconfamily

    The hotel is located at a beautiful location..The rooms were clean and spa ious..The bathroom was clean.The hotel staff were very co operative and were very welcoming..The food was delicious..Overall the place was worth staying.

    Travel Month: Feb 2025

    Room: Suite Family Room with Mountain View

    5.0

    loved this place

    monalisa f.loyalty-iconfamily

    We booked the family room.. it was very spacious. And the electric blanket saved our lives in that cold weather. The view from the hotel was very pretty.. it is not exactly in lachen. It is 2-4km below lachen. The price of the food may be expensive for some people but the taste was very good.I felt the price is justified for the room n the hotel

    Travel Month: Feb 2025

    Room: Grand Family Room with Mountain View

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    4.0

    Good Stay

    archi p.loyalty-iconfamily

    We stayed there for the night on the way to lachung so really didnt get the chance to check on the details.but it was good enough to stay there.food was good.washroom was clean.amenities was good but one problem was there no wifi connected .its bit problem .i will suggest to clean up the beds more carefully thats it.uts look bit older to me.but for one night its good.the people were good and concern about the need of the guests.and we asked for the packed breakfast for take away so they arranged it well.

    Travel Month: Jan 2025

    Room: Premium Room

    1.0

    Terrible Stay

    harshit r.loyalty-iconcouple

    This is a terrible property. We were left shivering in cold at -5 celcius, there was no electricity, there generator were not working, no hot water.

    Travel Month: Jan 2025

    Room: Premium Room

    4.0

    Stay at Lachen Gangchen

    samarth c.loyalty-iconfamily

    We stayed for 2 days, it’s a new property 3 km before Lachen. Descent room size heated mattress . Breakfast was good and dinner they provided good variety. Only issue I felt was water since bisleri is banned probably an alternative could been provided like boiling water. Staff was very cooperative they even light up the fire in the evening .

    Travel Month: Dec 2024

    Room: Deluxe Twin Room

    1.0

    Scam - non operational hotel

    arun s.loyalty-iconcouple

    This is a scam. This hotel is not operational. When I reached the place they refused the entry as most of the hotels are shut in Lachen. Me and my wife were in middle pf no where without network connectivity and roof over our head in middle of night in -8 degree temperature. When somehow we reached with borrowed bsnl phone. They had no idea and did not help.

    Travel Month: Dec 2024

    Room: Premium Room

    5.0

    Awesome staff and best service

    niraj p.family

    We booked this property in jun e while we traveled in the month of september. The staff chandan, rahul, robin, vijay, deepali and ashwin are the stars of the place and ramkumar, the chef. How can i forget him, amazing and lipsmackin dishes. Rooms are cleaned and well ventilated and are the same as per the pictures. 5 stars to all the staff and after all they are the one who makes the difference.

    Travel Month: Sep 2023

    Room: Premium Mountain View Room

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    5.0

    Hospitality

    awadhesh s.loyalty-iconcouple

    Best hotel in lachen to stay with quality service. It provides every possible support. The food was amazing. The view is also amazing from the rooms.

    Travel Month: Jul 2023

    Room: Deluxe Twin Room

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    5.0

    Good hotel under a great chain

    monica b.loyalty-iconfamily

    Good was great and the staff was absolutely helpful. Amazing ambience and quite well connected to the mg road.

    Travel Month: Jun 2023

    Room: Premium Mountain View Room

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    5.0

    A cosy stay, away from home

    soumen p.loyalty-iconfamily

    Very conveniently located. Nice cosy rooms but need some more furnitures like a mirror and a cupboard in a room. This property is absolutely new and they are expecting to get it done within a month or so. Management staff is ever eager to be at service. Mr. Rajdeep banerjee and mr. Chandan dais are to be specially named. Bell boys and girls are very very active. Restaurant is optimum. As much as is possible in this remote area

    Travel Month: Jun 2023

    Room: Deluxe Room

    3.0

    Average Stay

    pratik l.loyalty-icon

    While the hotel is new and staff is friendly, the place is 3-4kms away from lachen and not in lachen as mentioned in the description. Food is good. Except for the location nothing seriously to complaint about.

    Travel Month: Jun 2023

    Room: Premium Mountain View Room

    5.0

    Excellent Stay

    nikunjkumar p.loyalty-icon

    Amazing stay. Room was superb and food was also great

    Travel Month: Jun 2023

    Room: Premium Room

    Summit Gangchen Hotel has replied on Thu Jun 15 16:31:25 IST 2023

    Dear Guest, Namaste! We at summit are really grateful to be of service to you, we hope you had a pleasant stay with us. We thank you for your beneficial feedback. We are overjoyed knowing you had a pleasant stay with us. We hope you return back soon to summit. Best wishes Team Summit.

    2.0

    Poor Stay

    shubhang v.

    Food bills were not given in the restaurant and wrong charges were imposed

    Travel Month: Jun 2023

    Room: Deluxe Twin Room

    Summit Gangchen Hotel has replied on Tue Jun 13 15:51:25 IST 2023

    Dear Guest, Namaste! Thank you for choosing to stay with us, we are grateful you taking time and writing to us. We sincerely apologize for the inconvenience caused to you. We are glad to tell you that we have worked upon the shortcomings and we assure the will be taken care of and improvised on your next visit to summit. Regards Team Summit.

    1.0

    Very bad

    sumegha t.loyalty-iconfamily

    My stay at this hotel is the worst till date. Very bad manager. Very bad receptionist. Very very very bad behaviour. Room was full of insects. Flying insects were there in the room. They didn't cared for my concern. Big noooo to this hotel. Hate everything

    Travel Month: Jun 2023

    Room: Deluxe Room

    Summit Gangchen Hotel has replied on Tue Jun 13 15:52:01 IST 2023

    Dear Guest, Namaste! Thank you for choosing to stay with us, we are grateful you taking time and writing to us. We sincerely apologize for the inconvenience caused to you. We are glad to tell you that we have worked upon the shortcomings and we assure the will be taken care of and improvised on your next visit to summit. Regards Team Summit.

    1.0

    Terrible Stay

    ankit a.

    Very very bad stay.. staff not co-operative at all…

    Travel Month: Jun 2023

    Room: Premium Mountain View Room

    Summit Gangchen Hotel has replied on Tue Jun 13 15:52:25 IST 2023

    Dear Guest, Namaste! Thank you for choosing to stay with us, we are grateful you taking time and writing to us. We sincerely apologize for the inconvenience caused to you. We are glad to tell you that we have worked upon the shortcomings and we assure the will be taken care of and improvised on your next visit to summit. Regards Team Summit.

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