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Lachen, Lachen
78 Ratings, 38 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a stunning location with beautiful views and clean, cozy rooms. Guest feedback highlights the cooperative and friendly staff, which enhances the experience. However, there are concerns about limited mobile network access and various amenities like mirrors and cupboards missing from the rooms. Additionally, food options and quality can be inconsistent, with guests mentioning limited choices during meals. Overall, it's a decent spot for a short stay amidst nature.
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no able to visit due to bad weather condition but no refund issued
Due to bad weather conditions , Lachen permit was denied by government authorities. Hotel denied refund , but other hotel in lachun offered refund or credit . Very unprofessional staff . Bad weather is very normal in these areas so think twice while booking from makemytrip . Other agents have done the adjustments
Room: Suite Family Room with Mountain View|Grand Family Room with Mountain View
Average Stay
Good location & nice clean room But No bar as mentioned in amenities Limited food option Limited breakfast option Autonomous staff
Room: Premium Mountain View Room
EXCELLENT PEOPERTY
Every thing was excellent.But big mirror was not available in the room.Roims,washroom were in good condition
Room: Premium Mountain View Room
Good Stay
Best hotel in Lachen as there is no professionally managed hotel. Stayed in family room 601. Sunrise from hotel is fantastic. Only concern is limited mobile access.
Room: Suite Family Room with Mountain View
Average stay
The property is nice but its not in lachen ... its almost 4 - 5 kms outside lachen ... the room was small and had no cupboards not even a small place to keep the clothes ... there was no room heater provided ... the bed was heated though but due to the low temperatures there only bed heater does not work ... the room and the washroom was clean ... dinner was scarcely available even in the buffet ... food was also not tht great ... its ok for one night stay ...
Room: Premium Mountain View Room
Excellent Stay
The hotel is located at a beautiful location..The rooms were clean and spa ious..The bathroom was clean.The hotel staff were very co operative and were very welcoming..The food was delicious..Overall the place was worth staying.
Room: Suite Family Room with Mountain View
loved this place
We booked the family room.. it was very spacious. And the electric blanket saved our lives in that cold weather. The view from the hotel was very pretty.. it is not exactly in lachen. It is 2-4km below lachen. The price of the food may be expensive for some people but the taste was very good.I felt the price is justified for the room n the hotel
Room: Grand Family Room with Mountain View
Good Stay
We stayed there for the night on the way to lachung so really didnt get the chance to check on the details.but it was good enough to stay there.food was good.washroom was clean.amenities was good but one problem was there no wifi connected .its bit problem .i will suggest to clean up the beds more carefully thats it.uts look bit older to me.but for one night its good.the people were good and concern about the need of the guests.and we asked for the packed breakfast for take away so they arranged it well.
Room: Premium Room
Terrible Stay
This is a terrible property. We were left shivering in cold at -5 celcius, there was no electricity, there generator were not working, no hot water.
Room: Premium Room
Stay at Lachen Gangchen
We stayed for 2 days, it’s a new property 3 km before Lachen. Descent room size heated mattress . Breakfast was good and dinner they provided good variety. Only issue I felt was water since bisleri is banned probably an alternative could been provided like boiling water. Staff was very cooperative they even light up the fire in the evening .
Room: Deluxe Twin Room
Scam - non operational hotel
This is a scam. This hotel is not operational. When I reached the place they refused the entry as most of the hotels are shut in Lachen. Me and my wife were in middle pf no where without network connectivity and roof over our head in middle of night in -8 degree temperature. When somehow we reached with borrowed bsnl phone. They had no idea and did not help.
Room: Premium Room
Awesome staff and best service
We booked this property in jun e while we traveled in the month of september. The staff chandan, rahul, robin, vijay, deepali and ashwin are the stars of the place and ramkumar, the chef. How can i forget him, amazing and lipsmackin dishes. Rooms are cleaned and well ventilated and are the same as per the pictures. 5 stars to all the staff and after all they are the one who makes the difference.
Room: Premium Mountain View Room
Hospitality
Best hotel in lachen to stay with quality service. It provides every possible support. The food was amazing. The view is also amazing from the rooms.
Room: Deluxe Twin Room
Good hotel under a great chain
Good was great and the staff was absolutely helpful. Amazing ambience and quite well connected to the mg road.
Room: Premium Mountain View Room
A cosy stay, away from home
Very conveniently located. Nice cosy rooms but need some more furnitures like a mirror and a cupboard in a room. This property is absolutely new and they are expecting to get it done within a month or so. Management staff is ever eager to be at service. Mr. Rajdeep banerjee and mr. Chandan dais are to be specially named. Bell boys and girls are very very active. Restaurant is optimum. As much as is possible in this remote area
Room: Deluxe Room
Average Stay
While the hotel is new and staff is friendly, the place is 3-4kms away from lachen and not in lachen as mentioned in the description. Food is good. Except for the location nothing seriously to complaint about.
Room: Premium Mountain View Room
Excellent Stay
Amazing stay. Room was superb and food was also great
Room: Premium Room
Summit Gangchen Hotel has replied on Thu Jun 15 16:31:25 IST 2023
Dear Guest, Namaste! We at summit are really grateful to be of service to you, we hope you had a pleasant stay with us. We thank you for your beneficial feedback. We are overjoyed knowing you had a pleasant stay with us. We hope you return back soon to summit. Best wishes Team Summit.
Poor Stay
Food bills were not given in the restaurant and wrong charges were imposed
Room: Deluxe Twin Room
Summit Gangchen Hotel has replied on Tue Jun 13 15:51:25 IST 2023
Dear Guest, Namaste! Thank you for choosing to stay with us, we are grateful you taking time and writing to us. We sincerely apologize for the inconvenience caused to you. We are glad to tell you that we have worked upon the shortcomings and we assure the will be taken care of and improvised on your next visit to summit. Regards Team Summit.
Very bad
My stay at this hotel is the worst till date. Very bad manager. Very bad receptionist. Very very very bad behaviour. Room was full of insects. Flying insects were there in the room. They didn't cared for my concern. Big noooo to this hotel. Hate everything
Room: Deluxe Room
Summit Gangchen Hotel has replied on Tue Jun 13 15:52:01 IST 2023
Dear Guest, Namaste! Thank you for choosing to stay with us, we are grateful you taking time and writing to us. We sincerely apologize for the inconvenience caused to you. We are glad to tell you that we have worked upon the shortcomings and we assure the will be taken care of and improvised on your next visit to summit. Regards Team Summit.
Terrible Stay
Very very bad stay.. staff not co-operative at all…
Room: Premium Mountain View Room
Summit Gangchen Hotel has replied on Tue Jun 13 15:52:25 IST 2023
Dear Guest, Namaste! Thank you for choosing to stay with us, we are grateful you taking time and writing to us. We sincerely apologize for the inconvenience caused to you. We are glad to tell you that we have worked upon the shortcomings and we assure the will be taken care of and improvised on your next visit to summit. Regards Team Summit.
Ranipool
Kalimpong Khasmahal
Gangtok
Sungava
Arithang
Gangtok
Sungava
MG Marg
Gangtok
Vishal Gaon
Upper Pelling
Lower Pelling
Sungava
Mechi
Satyarupa
Lower Burtuk
Pelling
Gangtok
Kalimpong Khasmahal
Gangtok
Sungava
Mechi
MG Marg
Namchi
MG Marg
Upper Pelling
Lower Pelling
Ravangla
MG Marg
Mongbol Busty