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Entire villa overlooking Nilgiris, offering a lush lawn, garden & bonfire

Review Of StayVista | 2 BHK Zolas RetreatLike a 4

Coonoor, Coonoor | 13.5 km from city centre

    User Rating & Reviews

    • everyone
    • family
    3.8
    Very Good

    23 Ratings, 11 Reviews

    excellent
    43%
    very good
    30%
    average
    9%
    poor
    0%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 1
    • 5

    Rating Categories

    • Location3.7
    • Cleanliness4.0
    • Value For Money3.3
    • Facilities3.3
    • Checkin Experience3.4
    • Wifi3.1
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    Reviews Summary

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    This villa offers a stunning colonial charm, set in a picturesque location between Coonoor and Ooty. Guests rave about the beautiful gardens and well-furnished interiors, making it perfect for family fun with board games and a music surround system. The peaceful ambiance is ideal for relaxation, and the views of the surrounding hills are breathtaking. While the catering services could use some improvement, the caretaker is generally helpful, ensuring a pleasant experience overall.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    krutika n.family

    This villa is really Amazing and we had an amazing time at the villa. The caretaker was really healthy. We really recommend this villa to everyone

    Travel Month: Mar 2025

    StayVista | 2 BHK Zolas Retreat has replied on Sat May 03 15:44:04 IST 2025

    Hello Krutika. Greetings from StayVista! Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing time at the villa and that the caretaker made your stay even more enjoyable. Your recommendation means a lot to us, and we look forward to hosting you again in the future. Team StayVista.

    5.0

    Perfect getaway

    divya l.loyalty-iconfamily

    Wonderful experience and pleasant stay. The caretaker is also a wonderful and helpful person. I would definitely recommend this place.

    Travel Month: Oct 2024

    StayVista | 2 BHK Zolas Retreat has replied on Tue Jan 07 16:53:49 IST 2025

    Dear Divya, Greetings From StayVista! Thank you for your wonderful feedback! We're so glad to hear you had a pleasant stay and that the caretaker made your experience even better with his helpfulness. We truly appreciate your recommendation and look forward to hosting you again soon! Warm Regards, Team StayVista

    5.0

    Excellent Stay

    arpit s.

    resort ambience, facilities, clean bathrooms all are clean morning view with breakfast are awesome care takers are really good 😊

    Travel Month: Sep 2024

    StayVista | 2 BHK Zolas Retreat has replied on Sat May 03 15:45:37 IST 2025

    Hello Arpit. Greetings from StayVista! Thank you for sharing your lovely experience! We're delighted to hear that you enjoyed the resort's ambiance, facilities, and the beautiful morning views with breakfast. It's also great to know that the caretakers made your stay even more pleasant. Your feedback truly means a lot to us, and we hope to welcome you back soon! Team StayVista.

    5.0

    Excellent Stay

    karthikeyan c.loyalty-icon

    The resort was so beautiful peaceful neat and clean best place to spend time with friends and family care taker helped well

    Travel Month: Aug 2024

    StayVista | 2 BHK Zolas Retreat has replied on Sat May 03 15:47:23 IST 2025

    Hello Karthikeyan. Greetings from StayVista! Thank you for your kind words! We're thrilled to hear that you enjoyed the beauty and peacefulness of the resort. It’s great to know that the caretaker made your stay even more memorable. We appreciate your feedback and look forward to welcoming you and your loved ones back for another relaxing getaway soon! Team StayVista.

    1.0

    Terrible Stay

    sandipani r.loyalty-icon

    The services at the stay was horrible. None of the devices were working. The road to the property was real bad. So and that it can damage the property. Whenever asked for anything the housekeeping were answering that they are new and can’t help with our ask.

    Travel Month: Jul 2024

    StayVista | 2 BHK Zolas Retreat has replied on Sat May 03 15:49:05 IST 2025

    Hello Sandipani Greetings from StayVista! Thank you for taking the time to share your feedback. Please accept our sincerest apologies for your unfortunate experience. We’re sorry we missed the mark on this. We hope you choose to give us another chance so we can deliver a wonderful stay, as promised. Team StayVista.

    1.0

    poor service / no food

    shobhraj.family

    I booked this property for 3 days with family. Worst experience ever. I was with my 6 year old son and wife. This property is located 15km away from conoor and there is no food provided other then one vendor who got his own attitude. Their vendor sometime come at 10 or 11 for breakfast. He never provided lunch, and for dinner we have to beg to come on time as we were hungry from last 10 hours. Food quality was very bad. WHEN I BOOKED THIS PROPERTY THEY CALLED ME AND SAID YOU CAN ORDER ONLINE FROM SWIGGY AND ZOMATO. BUT GUESS WHAT THERE NO SWIGGY AND ZOMATO DELIVERY AT ALL. WRONG COMMITMENT AND POOR SERVICE. I WILL NOT SUGGEST THEM EVEN TO MY ENEMY.

    Travel Month: Jun 2023 (3-Night Stay)

    StayVista | 2 BHK Zolas Retreat has replied on Sat May 03 15:50:23 IST 2025

    Hello Shobhraj. Greetings from StayVista! Thank you for taking the time to share your feedback. Please accept our sincerest apologies for your unfortunate experience. We’re sorry we missed the mark on this. We hope you choose to give us another chance so we can deliver a wonderful stay, as promised. Team StayVista.

    1.0

    Did not stay at all

    aakriti t.loyalty-iconcouple

    Its a colonial villa on a very isolated rough road. The house for 2 seems to be too quiet and dull. I stepped out immediately i entered the property.

    Travel Month: May 2023

    StayVista | 2 BHK Zolas Retreat has replied on Sat May 03 15:51:29 IST 2025

    Hello Aakriti. Greetings from StayVista! Thank you for taking the time to share your feedback. Please accept our sincerest apologies for your unfortunate experience. We’re sorry we missed the mark on this. We hope you choose to give us another chance so we can deliver a wonderful stay, as promised. Team StayVista.

    4.0

    Location and property, excellent! food average

    ramya b.family

    Very beautiful property. Lovely location. Nice villa. We enjoyed our stay as a family. Well furnished kitchen and o the amenities. Food catering service was okay, and on the last day we had to raise an escalation to get the breakfast before the check out time. Care taker was also not upto the mark. Hardly interacted with us. In the last day, didn't even turn up when he had to handover the keys. Good indoor games/ board games are available for playing as a family and the music surround system is a bonus! overall, beautiful place. Well located between conoor and ooty. The garden is beautiful too.

    Travel Month: Apr 2023
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    StayVista | 2 BHK Zolas Retreat has replied on Sat May 03 15:54:25 IST 2025

    Hello Ramya. Greetings from StayVista! Thank you for sharing your feedback! We're glad to hear that you enjoyed the property, location, and amenities, as well as the family-friendly features like indoor games and the music system. We truly appreciate your compliments on the villa’s beauty and the garden. However, we apologize for the issues you faced regarding the food catering and the caretaker's interaction.We understand how important it is for everything to be seamless, especially during check-out, and we’ll ensure better coordination in the future. We hope to have the opportunity to welcome you again soon for a more flawless experience. Team StayVista.

    4.0

    goof family stay in Ooty

    subba r.loyalty-iconfamily

    Zolas stay is a private house in a gated community called Ketty homes. it's a large 3 bhk house fully furnished with cutlery and provisions. there is a caretaker on call who can help with few things. mostly you are on your own to manage the stay. house is clean and in a good scenic location

    Travel Month: Dec 2022
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    StayVista | 2 BHK Zolas Retreat has replied on Sat May 03 15:57:13 IST 2025

    Hello Subba. Greetings from StayVista! Thank you for sharing your experience at Zola's Stay! We're glad to hear that you enjoyed the private house, its spacious 3 BHK setup, and the scenic location. It’s great that the house is fully furnished with provisions and that the caretaker was available to assist with any needs. We appreciate your feedback. We hope you had a relaxing time, and we look forward to welcoming you again in the future! Team StayVista.

    4.0

    Decent stay with excellent 360 degree view of hills and greenery

    anwaar a.

    The stay experience was decent, with breathtaking view of the surrounding hills and greenery, the night sky. The only issue was with the hospitality, where the caretaker seemed too unfriendly and grumpy all the time, and had to be called and reminded for the daily ****es like cleaning the kitchen, bedrooms. The property has a canteen for the guests to order their meals from, but they too had to be called and reminded for meals. On a day, we got our breakfast (that too, just half of what was ordered) at 11am after multiple follow-ups with the canteen person. They made up for it though by sending us early breakfast the next day, but missed an item again. I thought having a better care-taker and a better food experience would make this property much much better, though it is good already.

    Travel Month: Aug 2022 (3-Night Stay)
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    StayVista | 2 BHK Zolas Retreat has replied on Sat May 03 15:59:24 IST 2025

    Hello Anwaar. Greetings from StayVista! Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the breathtaking views and the serene environment of the property. It’s always wonderful to hear that the surrounding hills and the night sky added to your experience. However, we deeply regret the challenges you faced with the hospitality and the service. We understand how important it is for our guests to feel well taken care of during their stay, and we sincerely apologize for any inconvenience caused by the caretaker and canteen services. We hope to have the opportunity to host you again and provide the impeccable service you deserve. Team StayVista.

    4.0

    Good Stay

    neeraja t.

    The stay in zolas retreat in conoor was really good. The ambience of the cottage was impressive. The kitchen had enough utensils & basic common ingredients required for cooking. The interior as well as the surroundings were neat & clean. There were cards for games, books & arrangements for the camp fire, which we really enjoyed. Garden around the cottage was very beautiful & well maintained, from where we got beautiful pictures.

    Travel Month: Jul 2022

    StayVista | 2 BHK Zolas Retreat

    Hello Neeraja. Greetings from StayVista! Thank you for your kind words! We’re so glad to hear that you had a wonderful stay at Zola's Retreat in Coonoor. It’s great to know that the ambiance of the cottage, the well-equipped kitchen, and the beautiful surroundings made your experience enjoyable. We're also happy to hear you enjoyed the games, books, and the campfire – it's always lovely to have those extra touches for a memorable stay. Your feedback is truly appreciated, and we’re delighted that you had such a positive experience. We hope to welcome you back for another relaxing and fun-filled getaway soon! Team StayVista.

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