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Review Of SOGNO Rooms0123401234

Vasai, Thane | 1.9 km drive to Vasai Fort

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    3.0
    Good

    71 Ratings, 26 Reviews

    excellent
    17%
    very good
    18%
    average
    30%
    poor
    15%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 5
    • 1
    • 2
    • 3
    • 2
    • 3
    • 3

    Rating Categories

    • Location2.6
    • Cleanliness3.4
    • Room4.3
    • Food2.0
    • Value For Money2.7
    • Facilities1.7
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property's good location and nice interiors, with some mentioning the classic view from the rooms. However, many reviews highlight significant issues like poor hygiene, non-functional amenities (like the TV and showers), and lack of basic supplies. The staff's attitude is also critiqued, and there are concerns about cleanliness and support during their stay.

    Sort by:

    Positive first
    1.0

    Escape while you can

    aviraj j.couple

    Staff wouldn't close the lift thus had to walk the stairs a few times .... Not even soap was provided ... We had to blinkit stuff ... Tv is non functional... Non functional jammed shower ... Peeling wallpapers ... Broken toilet seat .... Non chalant staff..

    Travel Month: Oct 2025

    Room: Deluxe Room

    3.0

    Average Stay

    nikhil c.couple

    Room service ambiance was quite good. But there were TV issues & ask them to fix it they said it’s not possible one more thing there was wifi issue too

    Travel Month: Aug 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    ketan m.couple

    Too much of mosquito and washroom was not hygiene at all bed was not that clean and blankets were smelling

    Travel Month: Jan 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    ritu g.

    The room was smaller than shown in the image. The hygiene was not appropriate. Shower wasn't working, phone wasn't working and there was no support from reception to address these issues. When asked for plates to eat again no support.

    Travel Month: Jan 2025

    Room: Deluxe Premium Room

    1.0

    Pathetic experience

    muhaz a.loyalty-iconbusiness

    1) frequent power cuts 2) need to pay for water 3) no service 4) don-no why, while checking in, owner asked name on that basis he gave us room key. 5) staffs are kind of egoistic and not at all friendly 6) no need to talk about hygiene, terrible. Ps: you can stay in road rather than here.

    Travel Month: Jun 2024

    Room: Deluxe Room

    • user photos
    2.0

    Poor Stay

    russel r.

    Well first of all i needed to cancel the booking due to some urgent work. They didn’t agree on that so i had to check at night over there. -they gave me room where there was no refrigerator! so i ask them to change so they gave me as in room where there ac was not working due to some error ! then i had to check in 3rd room it was very irritating as i was already tired from my urgent work !

    Travel Month: May 2024

    Room: Deluxe Premium Room

    1.0

    Terrible Stay

    david p.loyalty-icon

    Terrible to stay here nothing looks good

    Travel Month: Oct 2023

    Room: Deluxe Premium Room

    2.0

    Poor service

    hanif s.couple

    The overall service was poor and not upto the mark as per the charges. The rooms are small even if i booked premier deluxe room. When i checked - in the bathroom was not clean and i had to asked the reception to clean which they did later on. The tv is my room was not working during my entire stay to which i was given option to switch in different room which was much smaller compare to this one however when i called the desk to change they said its already full as there was another booking. The landline kept in the room to reach helpdesk the line was disrupted with noise and barely you could hear the reception. The good part is they allow outside food which we can order from swiggy, zomato etc.

    Travel Month: Sep 2023

    Room: Deluxe Premium Room

    3.0

    Rooms are average, no food is served, service is average

    saurabh s.couple

    So check in was good, the room landline was not working, there was no tv in the room and no essentials like shampoo soap or dental products were provided. We had reservation for 2 people still had only provided with 1 single blanket. Other things apart room was clean.

    Travel Month: Sep 2023

    Room: Deluxe Premium Room

    1.0

    Very pathetic place ever Had

    kamalakar.

    Had booked this place for my mom and dad.. who came from hometown to visit me the place doesn’t even have hyeginic bathrooms,the buckets wer dirty.. no water available for drinking for hot water in morning they said the person who looks after this is on leave so we can’t provide

    Travel Month: Sep 2023

    Room: Deluxe Premium Room

    3.0

    Average Stay

    jitendra m.

    The interior of room was good but the electricity and ac is not working properly

    Travel Month: Aug 2023

    Room: Deluxe Room

    2.0

    Poor Stay

    swati n.

    The room was not cleaned properly before check in. No food available in the property. Food was given from outside with over charged rates. Room service not proper. Had to remind them 2-3 times for water.

    Travel Month: Jul 2023

    Room: Deluxe Room

    2.0

    Poor Stay

    claudia i.

    Sogno rooms were dirty the towels were dirty there was no water bottle given and no tissue papers were there, the bed sheet was also dirty, the inroom phone was not working overall it was a bad experience. Ok thanks

    Travel Month: Jun 2023

    Room: Deluxe Premium Room

    4.0

    Good Stay

    hanif s.

    It was good however the rooms are small as per the price. Location was good. Food we had to order from outside as they dont have their own restaurant.

    Travel Month: May 2023

    Room: Deluxe Premium Room

    1.0

    The worst experience ever in last 18 years of my life

    irfan a.loyalty-iconsolo

    Food hygiene & safety : probably the hotel have never heard this name the room was nothing less than a garbage when i said that i mean it. I have videos which is the proof of what i’m saying.

    Travel Month: Mar 2023 (5-Night Stay)

    Room: Deluxe Premium Room

    • user photos
    • user photos
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    • user photos
    • user photos
    3.0

    Locations

    tahera b.couple

    Location was good. Washroom not clean properly

    Travel Month: Jan 2023

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Worst service by staff, wasn’t clean and amenities

    kushal m.couple

    There was no water in the room. As an asthma patient i felt really very bad. Landline wasn’t working, the worst part is we checked in at around 4pm and check out was 7pm. And that receptionist he called me today in the morning on my secondary number at 10:30am and my mom received it and he was asking are you going to continue? there is no staff coordination. unsafe

    Travel Month: Nov 2022

    Room: Deluxe Room

    • user photos
    1.0

    Terrible Stay

    ashish.

    Pathetic service from hotel ac was not working tv was not working. There we spider verse in washroom and spiders too. I have never been to any such hotel in my life. I had checked out the hotel last evening 6:00 pm

    Travel Month: Nov 2022

    Room: Deluxe Premium Room

    1.0

    Not happy with the stay.

    aditya d.couple

    During check in and check out the lights were truned off. Had to walk down and was not able to use the elevator. Cobwebs were seen at plenty of places.

    Travel Month: Sep 2022

    Room: Deluxe Premium Room

    4.0

    Best property view

    darshan w.couple

    It was really great i had best room and a classic view

    Travel Month: Jul 2022

    Room: 104

    • user photos
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