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Maradu, Cochin
72 Ratings, 45 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property offers convenient access to NH66 and boasts a new setup with spacious rooms and an in-house cafe, Moo by Nandini, serving delicious dishes. Guests appreciate the friendly and welcoming staff, good amenities, and overall cleanliness in some instances. However, there are concerns regarding room hygiene and maintenance, as a few guests reported untidy conditions and inadequate cleaning.
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Terrible Stay
Rooms were not cleaned after checkout of the previous guest as thr used soap and other waste were still in the bathroom, Bed was untidy and stinking pillow covers. Phone was not working and reception was unmanned always
Room: AC Classic Room with Smart TV
bad room
Dirty room and bad smell, rooms are full of hair and unclean bathroom with bad smell
Room: Non AC Standard Room
Regarding host and the environment
The host was very weird towards me and was talking in weird manner and creepy. It was very bad and scary experience for me.
Room: Non AC Standard Room (Hourly)
Sithara Tower has replied on Wed Apr 09 10:18:59 IST 2025
We are extremely Sorry to hear Your experience with US.We have taken all care towards the safety of our esteemed guests. We really appreciate your sincere comment.We shall take this matter seriously.
Poor Stay
The condition of the room was not that not good. The toilet was not sanitised for use. And the staff told me its only 900 rupees for the stay i actually took but make my trip charged me 1201 rupees for the service. Which clearly say's i was looted.
Room: Non AC Standard Room
Sithara Tower has replied on Sun Sep 15 21:21:00 IST 2024
Dear Mr.Akhilesh, Wishing You a happy Onam. We are extremely sorry to hear that you were not satisfied. As per our records you had opted for hourly day Stay. and you were charged only ₹680.40 including 12% GST & Make my Trip commission. We are communicating with MMT and shall definitely get back to you. We are constantly striving to improve our services to get the best coustomer satisfaction and support.We shall do our best.
Terrible Stay
Hotel room full of dust, bathrooms r not clean. It’s a triple experience. How to cancel-ling balace my booking. I don’t need this property tomorrow
Room: Non AC Standard Room
Sithara Tower has replied on Mon Jul 01 15:39:57 IST 2024
Dear Mr.Jayamohan,Greetings from Sithara Tower. We are extremely sorry to note your inconveniences,Understanding your dust allergic condition,We had immediately arranged you another room & You were comfortable with Us & We are glad that you extended your stay for another two days. Our sincere apologies for the inconveniences. We are glad that,you had understood Us.Thanking you very much for your kind Cooperation and Understanding.
Terrible Stay
It was very bad stay, and very bad quality, the room was not clean, not secure, it was very bad experience
Room: AC Classic Room with Smart TV
Sithara Tower has replied on Sat Jun 22 08:41:15 IST 2024
Dear Mr.Amal Paul. Greetings from Sithara Tower,Nettoor,Eranakulam. We are extremely sorry to note that you were not comfortable staying with Us. We would like to know,Why you felt unsecured while staying with Us as We are located beside NH66 and have installed CCTV cameras. We expect our guests to report any incidents immediately,So that we may do the needful at the earliest. Appropriate actions would be taken to Your concerns regarding the housekeeping. Our sincere apologies. We are constantly striving to improve our services and to attend the guests expectations. We value your feedback,to improve ourselves and serve our esteemed guests like you better. Thank you for your preferences to stay with Us
Good Stay
Good.
Room: AC Classic Room with Smart TV
Sithara Tower has replied on Fri Jun 14 13:05:16 IST 2024
Dear Mr.Krishna Prasad, We are happy to see your valuable feed back regarding your stay with.We really appreciate your time taken for the same. Please don’t hesitate to contact us,Should you require any assistance from our end.We are more than glad to welcome you once again. Thank you,Anticipating to welcome your loved once, once again Team Zaitoon Sithara Tower ,Nettoor
Excellent Stay
Staying at sithara tower kochi was an absolute delight! from the moment i stepped into the hotel, i was greeted with warmth and professionalism. The room was spacious, impeccably clean, and had all the amenities one could ask for. The bed was incredibly comfortable, ensuring a great night's sleep. The hotel's location was convenient, with easy access to nearby attractions and transportation. The staff went above and beyond to make my stay memorable, providing excellent service at every turn. I highly recommend sithara tower for anyone looking for a comfortable and enjoyable hotel experience.
Room: Non AC Standard Room
Sithara Tower has replied on Thu Feb 29 09:00:46 IST 2024
Dear Me.Joy, Greetings from Sithara Tower. Many thanks for your sincere review.We really appreciate your time taken to give us your valuable feedback. We are striving to improve our services and host our wonderful guests better. Please don’t hesitate to contact us,Should you require any further assistance.We are more than glad to welcome you. Thanking you,once again for your preferences to stay with Us. Wishing you and your family a wonderful time ahead. Regards
Excellent Stay
Hotel staff at sithara tower were so helpful. The cafe moo by nandini was very good. The rooms were clean and tidy. Excellent, attentive service. The decor was modern. Great value for money. We are quite happy with our stay. Highly recommended. The location is awesome and beside hi-way 66
Room: Non AC Standard Room
Sithara Tower has replied on Fri Mar 01 14:24:23 IST 2024
Dear Mr.Joymon Joseph. Warm greetings from Sithara Tower-Kochi. We really appreciate your sincere feedback and ratings. We are constantly striving to improve our services and host our wonderful guests like you better. Please don’t hesitate to contact us for any assistance.We are more than glad to welcome you again. Thank you for your preferences to stay with Us. Wishing you and your family a wonderful time ahead. Regards
Good Stay
Lack of parking area. Towels, soap etc were not available
Room: Non AC Standard Room
Sithara Tower has replied on Mon Feb 26 19:26:10 IST 2024
Dear Mr.Prajith, Warm greetings from Sithara Tower. We would like to thank you for your feedback.We really appreciate your time taken to give Us your sincere comments. We are extremely sorry for the inconvenience you faced in parking your Car,As We were fully booked by a Cinema Crew members during your stay with Us.Thou we had arranged few more Parking at the neighbouring property,That wasn’t sufficient to park more than 40 Innova Cars.Our sincere apologies for all the inconvenience. We are constantly trying to improve our services,and host our wonderful guests like you better. Please don’t hesitate to contact us,Should you require any further assistance.We are more than glad to welcome you. Thanking you once again for your preferences to stay with Us. Wishing you and your loved ones a better time ahead. With Regards
Excellent Stay
Sithara tower is our go-to place stay in cochin. Comfortable and clean rooms, good amenities, and excellent on site cafe moo by nandini. Everything you’d want from a budget hotel of this 2 star calibre. Most of all, the customer service is excellent. Every single member of staff i came across was friendly, welcoming and hospitable. Will definitely be back when next in town.
Room: Non AC Standard Room
Sithara Tower has replied on Thu Feb 22 16:29:12 IST 2024
Dear Mr.Gigimon, Greetings from Sithara Tower. Many thanks for your sincere feedback.We really appreciate your time taken to give Us your valuable review and ratings. We are constantly striving to improve our services to host our wonderful guests like you better. Please don’t hesitate to contact us,Should you require any assistance.We are more than happy to welcome you. Thanking you once again for your preferences to stay with Us. Wishing you and your loved ones a better time ahead.
Excellent Stay
Sithara tower, kochi is at a great location:beside nh66, beautiful surrounding atmosphere, gr8 staffs and helpful receptionist. As it’s a new property look gr 8 and budget friendly.
Room: Non AC Standard Room
Sithara Tower has replied on Wed Feb 21 20:07:44 IST 2024
Dear Mr.Shihab Kottayil, Many thanks for your Valuable Review and ratings.We really appreciate your time taken for your sincere comments. Please don't hesitate to contact us should you require any further assistance. Thanking you, once again for your preferences to stay with us. Wishing you and your family a wonderful time ahead.
Excellent Stay
Compact clean rooms Just beside Hiway at Nettoor Eranakulam.Excellent service and ambience. Wonderful stay. Highly recommend for Short & long term stay.Rooms and Apartments available. Thanks again 😊Wishing U all the very best.
Room: Non AC Standard Room
Sithara Tower has replied on Wed Feb 21 20:03:04 IST 2024
Hello Ms.Jubeena Anush. Namaskaaram Sithara Tower Kochi. Thank you very much for your Valuable Review and ratings.We really appreciate your time taken for the same. We are constantly striving to improve our services and to host our wonderful guests like you better. Please don't hesitate to contact us for any further assistance from our end.We are more than glad to welcome you again. Thank you, once again for your preferences to stay with us. Wishing you and your loved ones,a wonderful time ahead.
Excellent Stay
My recent visit to kochi was truly exceptional; i didn't feel like a typical trip. The hotel sithara tower had a committed team of staff always ready to attend to the needs of guests. The quality of the rooms and maintenance surpassed my expectations, making the experience more than enjoyable. It has budget friendly rooms and apartments. The hotel staff's prompt responsiveness was remarkable, and they assisted me in extending my stay for an additional 6 hours at minimal charges. This properly is just beside the national hi-way between vytilla and aroor, and the view at night is splendid. It was really worth money. My best wishes to the staffs and managment.
Room: Non AC Standard Room
Sithara Tower has replied on Wed Feb 21 19:55:27 IST 2024
Dear Ms.Thasni, Greetings from Sithara Tower. We are excited to learn about your satisfaction.We have conveyed our front office and house keeping officers regarding your sincere comments. We are constantly striving to improve our services and host our wonderful guests like you better. We really appreciate your time taken to give Us your valuable ratings. Thanking you for your preferences to stay with with Us. Please don't hesitate to contact us, Should you require any assistance.We are more than glad to hear from you. Wishing you and your family a wonderful time ahead.
Excellent Stay
I had a wonderful stay at sithara tower nettoor kochi. Was welcome by the reception staffs. A new property near masjid himaya at pall i bus stop on nh 66. Very neat and clean rooms. Good house keeping. Neat and clean with complimentary drinking water and toiletteries.
Room: Non AC Standard Room
Sithara Tower has replied on Mon Feb 19 12:52:06 IST 2024
Dear Mr.Thanseer, Greetings from Zaitoon @ Sithara Tower. Thank you for your sincere feedback. We really appreciate your valuable time taken to give us your ratings, We are doing our best to serve our wonderful guests better. Please don’t hesitate to contact us for assistance. Once again thanking you for your preferences to stay with Us. Regards
Excellent Stay
Nice hotel :sithara tower nice location :hiway 66 nice reception & staffs nice & helpful owner. Nice & budget friendly rooms nice cafe :nandini
Room: Non AC Standard Room
Sithara Tower has replied on Mon Feb 19 12:47:13 IST 2024
Dear Mr.Shahansha, Thank you very much for your sincere feedback.We really appreciate your time taken to give us your review and ratings. We are striving to improve ourselves and host our wonderful guests like you better. Please don’t hesitate to contact us for any assistance.We are more than happy to welcome you again. Thanking you once again for your preferences to stay with Us. Warm regards to you and your loved ones.
Excellent Stay
I recently stayed for a couple of days here with a friend and the room service felt like that of a 2 star hotel. The staffs that was present was either new or untrained. We had to ask them basic things like the parking our car, removing luggage from the car etc. Considering that this is a budget hotel it was a very whelming experience. The rooms were good and considering the overall experience totally worth the money. The property looks great, as it’s very close to the 5* le meridian & crown plaza but beyond that this place has nothing more to offer.
Room: Non AC Standard Room
Sithara Tower has replied on Sun Feb 18 20:56:08 IST 2024
Dear Mr.Basheer, Greetings from Sithara Tower,Kochi. We would like to thank you for your sincere comments.We really appreciate your time taken to give Us your valuable ratings. We are constantly striving to improve our services and host our wonderful guests like you again. We are extremely sorry to notice that you had some inconveniences while parking your Car,As we were fully booked by the Movie Crew members. Should you require an further assistance,Please don’t hesitate to contact us.We are always glad to welcome you back. Thanking you,once again,for your preferences to stay with Us. Wishing you and your loved ones,a wonderful time ahead.
Excellent Stay
Nice location, nice staf, nice service, good rooms
Room: Non AC Standard Room
Sithara Tower has replied on Wed Feb 14 17:19:49 IST 2024
Dear Mr.Sujeesh, Thank You very much for your sincere review and ratings.We really appreciate your time taken to give us rating. We are constantly trying to improve our services and host our wonderful guests like you better. Please don’t hesitate to contact us for any assistance.We are more than glad to welcome you again. Thanking you once again for your preferences to stay with Us. Wishing you all the very best.
Excellent Stay
I had an awesome feeling about sithara tower located beside national highway 66 at nettoor, eranakulam. Neat and spacious rooms. Good rates, value for money. Helpful reception. Nandini cafe open on the ground floor. Doctor on call, neuberg diagnostic lab, chemist etc all available at the buildings business center.
Room: Non AC Standard Room
Sithara Tower has replied on Sun Feb 11 21:31:42 IST 2024
Dear Mr.Sumesh Chandran, Warm greetings of the day. Thank you very much for your Valuable Review and ratings.We really appreciate your time taken to give Us your sincere feedback. We are constantly striving to improve our services to host our wonderful guests like you. Please don't hesitate to contact us for any further assistance.We are more than glad to welcome you. Once again thanking you for your preferences to stay with us. Wishing you and your family a wonderful time ahead. With regards
Excellent Stay
Exceptional stay & hospitality, hygienic rooms, highly recommend.
Room: Non AC Standard Room
Sithara Tower has replied on Fri Feb 09 19:49:38 IST 2024
Dear Mr.Anees ,Namaskaram Many thanks for your valuable feedback.We really appreciate your time taken to give us your sincere review and ratings. We are constantly striving to improve our services and host our wonderful guests like you. Please don’t hesitate to contact Us,Should you require any assistance from our end. We are extremely glad to welcome you again. Once again thanking you for your preferences to Stay with Us. With Warm Regards to you and your loved ones.
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