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Review Of D Mirage

Kakkanad, Cochin

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.2
    Very Good

    293 Ratings, 91 Reviews

    excellent
    45%
    very good
    40%
    average
    9%
    poor
    4%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 2
    • 3
    • 4
    • 5
    • 4
    • 4
    • 5

    Rating Categories

    • Location4.3
    • Cleanliness4.6
    • Value For Money4.3
    • Facilities4.2
    • Checkin Experience4.4
    • Information Accuracy4.4

    Sort by:

    Positive first
    5.0

    Great

    athira s.couple

    Great stay. Rooms were clean.

    Travel Month: Oct 2025

    Room: Standard Non AC Room

    4.0

    Good Stay

    dave p.couple

    no food, easy to reach, very comfortable

    Travel Month: Oct 2025

    Room: Standard Non AC Room

    4.0

    Good Stay

    deepak m.couple

    almost good. night lift service is not available. you will have to climb stairs

    Travel Month: Oct 2025

    Room: Premium Suite Room

    3.0

    Average Stay

    vikrant v.family with 1 kid

    Room not as per the expectation.

    Travel Month: Oct 2025

    Room: Standard Non AC Room

    3.0

    Average Stay

    saikat b.solo

    The rooms were too small, without balcony. The lift doesnot work. It worked for once only, in my 3night 4day stay duration.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Classic Double AC Room

    4.0

    very good experience

    ajay.family

    Me and my family very satisfied

    Travel Month: Oct 2025

    Room: Standard Non AC Room

    4.0

    couple stay

    nithin m.couple

    Over all good , but some delay in getting thinks

    Travel Month: Oct 2025

    Room: Standard Non AC Room

    2.0

    Poor Stay

    robin r.

    Their customer service was very poor the lift was not working

    Travel Month: Oct 2025

    Room: Classic Double AC Room

    1.0

    Terrible Stay

    arjun c.couple

    The room and the location was good. The issue was with the service. The pillow covers were not changed. And they informed blankets wont be provided for non ac rooms and we got it after requesting at night again

    Travel Month: Oct 2025

    Room: Standard Non AC Room

    • user photos
    • user photos
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    D Mirage has replied on Thu Oct 16 14:24:37 IST 2025

    Thank you for sharing your feedback. We’re glad you were happy with the room and location. Regarding your concern, we would have been happy to replace the whole linens if you were not satisfied, if it was informed during your stay , not after checkout in a review. As for the blanket, we usually don’t provide them in non-AC rooms considering the current temperature, but we provided one promptly when you requested it. We appreciate your understanding and hope to serve you better on your next visit. Regards, Team D Mirage Hotel

    5.0

    Superb

    jobi a.family with 1 kid

    Good,calm and queit. Enjoyed a lot

    Travel Month: Oct 2025

    Room: Classic Double AC Room

    5.0

    Excellent Stay

    agin t.

    This hotel stands out for its spotless rooms and excellent service. Every corner is meticulously clean, and the staff are consistently friendly and helpful, making sure guests feel truly welcomed and comfortable throughout their stay

    Travel Month: Oct 2025

    Room: Standard Non AC Room

    5.0

    Excellent Stay

    ratan p.couple

    excellent place ,little inside but good as no road sound disturbs you, excellent parking,warm reception,new property.

    Travel Month: Oct 2025

    Room: Classic Double AC Room

    2.0

    Poor Stay

    rohith a.solo

    Lift not working, no internet in wifi, food not available at hotel or nearby. Not in prime location. Okay for 1 night stay.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Classic Double AC Room

    D Mirage

    Sir, At the time of your arrival, I clearly informed you that the lift would be out of service at night. I initially gave you a 1st-floor room for easy access, which you accepted. Later, you requested a top-floor room, and we accommodated your request. Regarding Wi-Fi, you didn’t even mention any issues during your 3-day stay. It is very unfair to raise this complaint now. Most of our guests, including many from Infopark, use Wi-Fi and TV without any problems, and our reception operations rely on it daily. For food, there are multiple options nearby—KFC, McDonald’s, local hotels serving breakfast and lunch within 100 meters, and 24-hour delivery via Swiggy and Zomato. About the location, our hotel offers clean rooms at pocket-friendly rates near Infopark. While it may not be a tourist “prime” area like Marine Drive, it is ideal for business and short stays. We always recommend checking hotel amenities and location before booking. D Mirage Hotel

    2.0

    Poor Stay

    sarath c.

    Very basic hotel, not worths for the price

    Travel Month: Sep 2025

    Room: Premium Suite Room

    D Mirage has replied on Thu Sep 25 21:19:02 IST 2025

    Dear Sarath, We are sorry to hear that your stay did not meet your expectations. Please note that all the facilities and room features are clearly listed on the booking platform, and we ensure that guests receive exactly what is shown. We understand that expectations may vary, but within the given price, we provide the best possible comfort and services. Your feedback is valuable, and we will keep working to improve our guest experience.

    5.0

    Excellent Stay

    pranav m.

    It was great experience and good service from them. Had stayed there earlier as well but first time through MakeMy Trip and got great discount than direct booking.

    Travel Month: Sep 2025

    Room: Classic Double AC Room

    D Mirage has replied on Tue Oct 07 19:14:18 IST 2025

    Dear Guest, Thank you for choosing to stay with us again and for sharing your kind feedback. We’re delighted to know you had a great experience and were happy with our service. It was a pleasure to host you, and we look forward to welcoming you back soon at D Mirage Hotel! Warm regards, Team D Mirage Hotel

    2.0

    Poor Stay

    sreeranj d.

    The location is good. I don't think they have a restaurant there. At first glance, the room looked neat and clean. But later i found a woman's long hair on the floor and inside the bathroom. The bedsheet was not white. It was dark blue. First time I'm seeing a dark shade bedspread. The mug inside the bathroom was filthy. I asked for a replacement and had to wait a long time when they brought another which was only sightly better.

    Travel Month: Sep 2025

    Room: Standard Non AC Room

    D Mirage has replied on Thu Sep 25 21:21:52 IST 2025

    Dear Guest, We are sorry to hear about the inconveniences you faced during your stay. Cleanliness is very important to us, and we regret that you noticed hair in the room and bathroom. Regarding the bedsheets, please note that the dark-colored bedspread is exactly as shown on the booking platform. As for the bathroom mug, it was fresh and clean, but when you requested, we still provided a replacement to ensure your comfort. We apologize if this caused you any delay. We will review these concerns with our team to ensure better service in the future.

    4.0

    Good Stay

    asakho a.

    When I checked in, the room smelled a little of cigarettes. Apart from that, the service was excellent, except there is no restaurant there. Location depends on one's purpose. Thank you MakeMyTrip

    Travel Month: Sep 2025

    Room: Classic Double AC Room

    D Mirage

    Dear Guest, Thank you for sharing your feedback and for choosing D Mirage Hotel. We’re glad to know you were satisfied with our service. We’re sorry about the room smell you experienced on arrival — our team has taken note and will ensure rooms are completely freshened before every check-in. We currently do not have a restaurant on-site, but we’re happy to assist guests with nearby dining options. We appreciate your understanding and hope to welcome you again soon. Warm regards, Team D Mirage Hotel

    5.0

    Amazing

    jassim t.solo

    Had a wonderful stay! The room was clean, the bed was comfy, and the staff was lovely. Would definitely recommend!

    Travel Month: Sep 2025

    Room: Standard Non AC Room

    D Mirage has replied on Tue Oct 07 19:15:59 IST 2025

    Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay, found the room comfortable, and appreciated our staff’s service. Your recommendation means a lot to us. We look forward to welcoming you back soon at D Mirage Hotel! Warm regards, Team D Mirage Hotel

    5.0

    Excellent Stay

    premanandpandiyan p.family with 2 kids

    neat and clean rooms, City center..value for money. neat and clean rooms, City center..value for money..

    Travel Month: Aug 2025

    Room: Standard Non AC Room

    D Mirage has replied on Tue Oct 07 19:16:20 IST 2025

    Dear Guest, Thank you for your wonderful feedback! We’re glad to know you found our rooms neat and clean and appreciated the convenient city-center location. Your kind words and satisfaction mean a lot to us. Looking forward to welcoming you again at D Mirage Hotel! Warm regards, Team D Mirage Hotel

    4.0

    Good Stay

    anandhu a.

    It’s a good stay for couples or business based professionals as they provide proper facilities and accessibility. The location will be a bit trouble as the road is not great

    Travel Month: Sep 2025

    Room: Classic Double AC Room

    D Mirage has replied on Tue Oct 07 19:17:08 IST 2025

    Dear Guest, Thank you for sharing your valuable feedback and for choosing D Mirage Hotel. We’re delighted to know you found our facilities comfortable and suitable for both couples and business travelers. We appreciate your note about the road condition -though it’s a public road, we’ve shared this concern with the local authorities and hope it improves soon. We look forward to welcoming you again! Warm regards, Team D Mirage Hotel

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