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Near Mount Abu Bus Stand, Mount Abu | 4 minutes walk to Nakki Lake
578 Ratings, 347 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a fantastic location near Nakki Lake and Polo Ground, making it easy to explore the surroundings. Guests have praised the prompt and courteous service from the staff, as well as the decent food quality. The rooms are spacious, although some reviews mention cleanliness and maintenance issues. Parking can be challenging due to limited space. Overall, it's a mixed bag with good service, but there are some areas needing attention.
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Good Stay
The hotel staff was very cooperative and attentive throughout the stay. They were quick to respond whenever assistance was required and maintained a polite attitude at all times. Overall, the service felt warm and welcoming. With just a little more professionalism and consistency in handling peak hours, the staff could easily achieve a 5-star level of hospitality.
Room: Deluxe Room Ac
Samrat International A - Family Hotel
Thank you, Chandan, for your kind words and valuable feedback! We're glad you had a pleasant stay and appreciate your suggestions — we're always striving to improve. Looking forward to welcoming you again! Regards Chandan Singh
Good Stay
Hotel is good with infrastructure and management is also very good.Anyone can stay in this hotel without secod thought
Room: Deluxe Room Ac
Samrat International A - Family Hotel has replied on Mon Sep 15 11:22:09 IST 2025
Thank you, Pawan, for your kind feedback and 4-star rating! We’re delighted to know you enjoyed the stay and our hospitality. Looking forward to welcoming you again soon! Regards Chandan Singh
Excellent Stay
Good experience with hotel and staff. room is well maintain and spaceious. hotel view is good and best is, it is near to market and all requires facility Good experience with hotel and staff. room is well maintain and spaceious. hotel view is good and best is, it is near to market and all requires facility.
Room: Deluxe Room Ac
Samrat International A - Family Hotel has replied on Mon Sep 15 11:23:55 IST 2025
Thank you, Mohammad Iqbal, for your wonderful 5-star review! We’re glad you had a good experience and enjoyed our spacious rooms, location, and hospitality. Your appreciation means a lot, and we look forward to welcoming you again soon! Regards Chandan Singh
good experience
good experience in hotel testy food at restaurant hotel rooms are little old but comfortable keep your dental kits and extra towels with you
Room: Super Deluxe Room Ac
Samrat International A - Family Hotel
Dear Mr. Vijay, Thank you for your valuable feedback and perfect rating! We're glad you had a good experience and enjoyed the food. Noted your suggestions—we’ll keep working to improve. Hope to welcome you again soon! Best regards, [Chandan Singh]
Good Stay
The room and food both were good
Room: Super Deluxe Room Ac
Samrat International A - Family Hotel has replied on Mon Jun 23 11:56:48 IST 2025
Thank you, Ajay! We're glad you liked the room and food. Looking forward to hosting you again!
Good Stay
Good hotel in great location. Staff is so much polite and helpful. The restaurant is great to enjoy veg food. Rooms were average as the renovation work is going on so soon this issue will be resolved. Over all a very good place for family.
Room: Deluxe Room Ac
Samrat International A - Family Hotel
Thank you, Durgesh! We're happy you enjoyed the location, service, and restaurant. Renovation is indeed in progress—we appreciate your understanding. Hope to welcome you back soon for an even better experience! Thanks & Regards Chandan Singh
property very old & hotel management not good
Average not best extra bed & parking problem already best deal offer direct property better than you shortly not money for value in this deal
Room: Deluxe Room Ac
Samrat International A - Family Hotel has replied on Mon Sep 15 11:27:57 IST 2025
Thank you, Mr. Patel, for sharing your feedback. We regret that your experience did not meet expectations. Your comments regarding management, cleanliness, and facilities have been noted, and we will work on improvements to serve our guests better in the future. We hope to have the chance to provide you with a more satisfying stay next time. Regards Chandan Singh
Excellent Stay
Excellent employee bihever and good service any material and good parking in side near view exllent pollo ground
Room: Deluxe Room Ac
Samrat International A - Family Hotel has replied on Mon Jun 23 12:00:45 IST 2025
Thank you for your kind words! We're glad you enjoyed the service, cleanliness, and location. Happy to hear our team and facilities made your stay excellent. Hope to see you again soon! Regards Chandan Singh
Excellent Stay
In short, everything was good, especially the groundwork staff's behaviour is outstanding.
Room: Deluxe Room Ac
Samrat International A - Family Hotel
Thank you, Saseendran! We’re delighted you had an excellent stay. Your appreciation for our staff means a lot—looking forward to welcoming you again soon! Regards Chandan Singh
we stay at 29/4/25 to 8/5/25 but no Good experience. over all Soso Good.
Good room Good cleaning but AC was not working .reception staff was no co oparet. location is Good.
Room: Deluxe Room Ac
Samrat International A - Family Hotel
Dear Mr. Chandrakantzaveri, Thank you for your feedback. We're glad you liked the room, cleanliness, and location. We apologize for the inconvenience with the AC and reception service—your concerns are noted and will be addressed. We hope to serve you better in the future. Best regards, Chandan Singh
Terrible Stay
All
Room: Deluxe Room Ac
Samrat International A - Family Hotel has replied on Sun Aug 03 11:31:04 IST 2025
Dear Mr. Rawat, We’re sorry to hear that your experience did not meet expectations. Please share more details so we can understand and improve. Your feedback is important to us. Sincerely, Chandan Singh
Good Stay
Everything is good-right from polite staff, decor,interiors to food. It is in a convenient location. But the wifi net drops multiple times and if you are on a business trip, this will not work.
Room: Deluxe Room Ac
Samrat International A - Family Hotel has replied on Mon Jun 23 12:04:20 IST 2025
Thank you, Devlina! We're happy you enjoyed the overall experience, staff, and location. We sincerely apologize for the Wi-Fi issues and are actively working to improve connectivity. Hope to serve you even better next time! Regards Chandan Singh
Excellent Stay
Best room service best hospitality
Room: Super Deluxe Room Ac
Samrat International A - Family Hotel has replied on Sun Aug 03 11:31:55 IST 2025
Dear Ms. Soni, Thank you for your kind words and 5-star rating! We're delighted you enjoyed our room service and hospitality. Looking forward to your next visit! Best regards, Chandan Singh
nightmare expe
Not a clean hotel at all, cockroach in the room, ac not working, fan making so much sound felt like it will fall on us. Tv also not working, no fridge in the room even when it was mentioned in the amenities
Room: Deluxe Room Ac
Samrat International A - Family Hotel has replied on Sun Aug 03 11:32:53 IST 2025
Dear Guest, We sincerely apologize for the discomfort and inconvenience you experienced during your stay. This is not the standard we strive to maintain. Your feedback has been shared with our team for immediate review and action. We hope to have a chance to serve you better in the future.
Good Stay
Property location is in front of polo ground, parking space is available. Only thing is rooms have old interior. Service is also good.
Room: Deluxe Room Ac
Samrat International A - Family Hotel has replied on Sun Aug 03 11:33:50 IST 2025
Dear Mr. Thakkar, Thank you for your kind review and valuable feedback. We're glad you enjoyed the location and service. Your note about the room interiors is appreciated and will be considered. Looking forward to welcoming you again! Best regards, Chandan Singh
The hospitality was outstanding
The location was perfect, offering stunning views of the hills and a peaceful atmosphere. The rooms were spacious, clean, and well-maintained, providing a comfortable retreat after a day of exploring. Already shared
Room: Super Deluxe Room Ac
Samrat International A - Family Hotel has replied on Sun Aug 03 11:35:34 IST 2025
Dear Mr. Shukla, Thank you for your wonderful review and 5-star rating! We're thrilled you enjoyed the peaceful location, scenic views, and our hospitality. It was a pleasure having you, and we hope to welcome you again soon! Best regards, Chandan Singh
Stay & services
Good rooms and comfortable stay. Clean bathroom. On time room services. Food was also good enough.
Room: Family Room Four Bed Ac
Samrat International A - Family Hotel has replied on Sat Feb 15 11:47:00 IST 2025
Dear Soumya, Thank you so much for your positive review! We're thrilled to hear that you had a comfortable stay, and we appreciate your kind words about our rooms, bathroom cleanliness, and timely room service. It's also wonderful to know that you enjoyed the food. We look forward to welcoming you again in the future. If there's anything we can do to improve your experience next time, feel free to let us know!
Average Stay
nice hotel but not properly maintained and service are good , hot water not available for 24 hours .
Room: Deluxe Room Ac
Samrat International A - Family Hotel
Dear Mr. Kumar, Thank you for your feedback. We’re glad you liked the hotel and our service. We apologize for the inconvenience regarding hot water and maintenance—your concerns are noted and will be addressed. We hope to serve you better next time. Best regards, Chandan Singh
Good Stay
I recently stayed at samrat international hotel and had an overall pleasant experience. The rooms were clean and spacious, the staff was courteous. The location is convenient, making it a great choice for travelers. However, one area for improvement would be the lack of an exhaust system in the washroom. This could make the space feel a bit uncomfortable after prolonged use. Despite this, i would still recommend the hotel for its excellent service and comfort.
Room: Family Room Four Bed Ac
Samrat International A - Family Hotel has replied on Wed Jan 22 12:07:02 IST 2025
Dear Sanjana Varshney, Thank you for taking the time to share your feedback. We’re delighted to hear that you had an overall pleasant experience during your stay at our Hotel. It’s great to know that you found the rooms clean, spacious, and our staff courteous. We truly appreciate your kind recommendation! We also value your suggestion regarding the washroom exhaust system. Your feedback is essential for us to continue improving, and we will certainly look into addressing this for the comfort of our future guests. We look forward to welcoming you again soon!
Family vacation
familyIt was a family trip, location, food, and other amenities were good. Gps location needs to be updated. Good for family
Room: Family Room Four Bed Ac
Samrat International A - Family Hotel has replied on Thu Jan 09 11:05:19 IST 2025
Dear Arbind Sinha, Thank you for sharing your feedback! We're delighted to hear that you and your family had a great time during your vacation and enjoyed the location, food, and amenities. We appreciate your valuable suggestion regarding the GPS location and will work on updating it to improve navigation for future guests. We look forward to welcoming you and your family again!
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