Shiv Villa offers a mix of experiences with decent staff service and a location that's peaceful yet a bit far from key attractions like Nakki Lake. Guests mention the rooms are small and not very clean, with sometimes disappointing food quality and limited options. On a positive note, the property has a nice surrounding garden, and many appreciate the friendly staff who are helpful, especially for arranging transport. However, issues like inconsistent hot water and cleanliness seem to be common concerns.