The property is touted for its prime location near the Mysore Palace and shopping areas, making it easy to explore. Some reviews highlight friendly staff and decent food service. However, numerous guests faced issues with room cleanliness, poor maintenance, and inadequate amenities like hot water or proper bedding arrangements. There are complaints about tight spaces and lack of accurate representation of room sizes. Despite the good reviews on staff and location, a significant number found their stay disappointing due to hygiene and service standards.