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Villa with a pool, dining area, gazebo, lawn & indoor games

Review Of SaffronStays The Windsor HouseLike a 4

Tungarli, Lonavala | 3 km drive to Lonavala Lake Waterfall

    User Rating & Reviews

    • everyone
    • family
    • group
    4.1
    Very Good

    8 Ratings

    excellent
    63%
    very good
    13%
    average
    13%
    poor
    0%
    bad
    13%

    Rating Categories

    • Cleanliness4.3
    • Value For Money3.3
    • Food3.3
    • Facilities3.3
    • Checkin Experience4.7
    • Caretaker5.0
    5.0

    Family get together place for sure

    gurupreet s.family

    Excellent property for family get together with kids. Cleanliness, hygiene at its best. Great caretaker

    Travel Month: Jun 2024
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    • user photos
    5.0

    Spent great 1 night with office friends

    abhishek n.group

    Very clean and quanta property. Just a small feedback to add some more details about the amenities for clear idea. The pool was very small with no temperature control.

    Travel Month: Jun 2024
    • user photos
    • user photos
    • user photos
    3.0

    Disappointing experience food & facilties

    nilesh v.loyalty-iconfamily

    It appears that saffron stays in its prudent wisdom has delegated the stay experience to the property owner. We had a single caretaker and his wife catering to the food needs of 10 people. The impact of this business policy of saffron stays is that it is logistically a nightmare for a single housewife (chef) to be able to serve up "warm breakfast items like eggs made to order to 10 people. The menu width too gets extremely restricted as there is a "single cook" with the husband (caretaker) doing the market procurement. As a group of 10. We would like a higher width ( more items) in the menu which makes it a challenge for a single cook. With due respect no offense meant to the individuals - both the housewife/chef and the caretaker. We believe they did their very best but any endeavor takes "time" and the higher the number of guests - more to be done. It is our opinion that for large groups - either saffron stays as the brand owner or the property owner should deploy more hospitality resources rather than just minimise on the costs to maximise their profit! in terms of facilities 1) the tv set did not work and the caretaker was well aware of it. But nothing was done(do-able. Have shared the video evidence of this with the saffron stays team but have not yet heard back from them on the action against the property owner or the compensation to the guest. 2) the living room has a single ceiling fan which is grossly inadequate to cool the living room with 10 pax seated around. Guess the property owner never anticipated people to come during "warm weather. 3) the central bedroom on the first floor has a pool table on the mezzanine level. The pool table is placed in a manner in which it is impossible to use the length of the cue stick (there is no space between the table and the wall. Wonder what the interior architect/designer/owner were thinking off when they placed the pool table. 4) in this room the ceiling fan is right above the pool table and does not provide any air circulation to the bed below. Result - if there is a power outage (which happens) then the a/c dont work and the fan is too far away from the bed - making this bedroom an oven!

    Travel Month: Jun 2024

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