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Entire villa with a caretaker, al fresco dining & lawn

Review Of SaffronStays |The Glasshouse 1 BHK VillaLike a 4

Panchgani, Mahabaleshwar | 14.7 km from city centre

    User Rating & Reviews

    • everyone
    • couple
    • family
    4.0
    Very Good

    45 Ratings, 18 Reviews

    excellent
    51%
    very good
    20%
    average
    18%
    poor
    4%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 3
    • 2
    • 5
    • 5
    • 5
    • 5
    • 5
    • 1

    Rating Categories

    • Location3.5
    • Cleanliness3.6
    • Value For Money3.4
    • Facilities3.0
    • Checkin Experience4.2
    • Information Accuracy3.8
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    Reviews Summary

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    This property offers a beautiful glass house vibe, perfect for a romantic getaway, situated close to market and tourist spots yet away from city noise. The staff are super supportive, ensuring a comfortable stay. It's well-equipped with amenities like a fridge and microwave. Guests love the serene environment and the overall maintenance of the property. Just a heads up, the location can be tricky to find without guidance, but the experience makes it worthwhile.

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    Positive first
    4.0

    Good Stay

    ravi n.couple

    Stay was good, clean and location was good and parking provided

    Travel Month: Sep 2025

    SaffronStays |The Glasshouse 1 BHK Villa has replied on Sat Sep 27 16:58:15 IST 2025

    Thank you for your feedback! We're happy to hear you had a pleasant stay and appreciated the cleanliness, location, and parking. Looking forward to welcoming you again!

    4.0

    Good Stay

    rajdeep g.couple

    Stay was great. Food and other facilities where barely available. And everything had extra cost. Except stay nothing available.

    Travel Month: Sep 2025

    SaffronStays |The Glasshouse 1 BHK Villa has replied on Sat Sep 27 16:58:51 IST 2025

    Thank you for sharing your experience. We're glad you enjoyed the stay, but we're sorry to hear that the availability of food and other facilities didn't meet your expectations. Your feedback is valuable, and we’ll work on improving the overall experience.

    2.0

    Good Property but Needs Serious Improvements

    rishabh o.couple

    We recently stayed at your property and while the overall ambience was decent, there are a few points that definitely need improvement: 1.Navigation Issue – The Google Maps location for your hotel is inaccurate and leads to a completely different place. This caused us unnecessary inconvenience during arrival. Kindly update the exact location to avoid confusion for future guests. 2.Food Ordering – The current location settings also make it difficult to order food online. Updating the correct pin would make it far easier for guests to access delivery services. 3.Cleanliness – During our stay, we unfortunately found snails on the bathroom towel. This was very disappointing and highlights the need for stricter cleanliness and hygiene checks in the rooms. 4.Jacuzzi Charges – After paying close to ₹10,000 per night for the room, we were surprised to learn at check-in that the jacuzzi is not included and is additionally chargeable at ₹2,000. This was not clearly communicated beforehand and felt very disappointing for the price point. We hope you take this feedback constructively and make the necessary improvements. Your property has potential, but these aspects need attention to provide the experience guests expect for the price they pay.

    Travel Month: Sep 2025
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    5.0

    Relaxing Stay with an Amazing Jacuzzi Experience

    shallu a.couple

    I had a wonderful and relaxing stay at this property. The location was peaceful, making it perfect for a short getaway. The highlight for me was definitely the jacuzzi – it was clean, well-maintained, and worked perfectly, adding a touch of luxury to the experience. The room was spacious and cozy, and the staff was polite and helpful throughout. The food was tasty with decent options. Overall, it was a pleasant experience and I’d definitely recommend it to anyone looking for a relaxing break.

    Travel Month: Jun 2025
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    SaffronStays |The Glasshouse 1 BHK Villa has replied on Mon Jul 21 15:55:01 IST 2025

    Thank you for the lovely feedback! We're glad you had a relaxing stay and enjoyed the jacuzzi, food, and peaceful location. Hope to welcome you back soon!

    5.0

    Excellent Stay

    arshad b.

    This villa is exceptional. The staff provides outstanding support, and the environment is highly conducive. Furthermore, the villa is impeccably maintained.

    Travel Month: Apr 2025

    SaffronStays |The Glasshouse 1 BHK Villa has replied on Mon Apr 28 18:55:55 IST 2025

    Thank you for the wonderful review! We're glad you found the villa exceptional and appreciated the staff's support and the well-maintained environment. We'd love to host you again!

    1.0

    Review of Glass House saffronstays panchgani

    dipti d.group

    My friend and I had booked the glass house for two days. While the room was ok. The cleanliness was highly debatable. We got two smelly towels and only one napkin. The coffee, tea tray did not have a stirrer or spoon. No showercaps. We had informed them about wanting tea on the first day itself. No tea Service. The caretaker forgot to show us buttons for geyser. We had cold showers. The garden behind was unkempt and not maintained. On the second day we left the keys for clean up and change of towels, he had made the bed but bathroom was not cleaned. No fresh towels It was as it was .for two days When we told him about lack of spoons in the tea tray he said you should ask for it. Upkeep and cleanliness should be the responsibility of Saffronstays when you are charging so much. Even basic amenities were lacking. Earlier we were told we could pre-order breakfast upon reaching there we were asked to order breakfast from outside or go out to eat. I am highly disappointed. I have used Saffron properties before but this one was a ripoff. No basic toileteries which even three star hotels provide. V upset.

    Travel Month: Mar 2025

    SaffronStays |The Glasshouse 1 BHK Villa has replied on Fri Mar 14 17:50:26 IST 2025

    We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we’ll address the issues regarding cleanliness, amenities, and service with our team!

    5.0

    Excellent Stay

    sushant p.couple

    Very nice experience. Property was well maintained.

    Travel Month: Feb 2025
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    SaffronStays |The Glasshouse 1 BHK Villa has replied on Fri Feb 28 16:23:09 IST 2025

    Thank you for your review! We're happy to hear you had a great experience and enjoyed the property. Hope to host you again soon!

    3.0

    Average Stay

    swapneel b.family

    The stay was good, but there is no such food available not even tea. You need to get your food with you before you arrive. Only water is available. And while booking when we check the pictures jacuzzi is been displayed but it is extra chargeable. 2k for 2 hours.

    Travel Month: Jan 2025
    2.0

    Poor Stay

    komal s.loyalty-iconfamily

    Bad- the services were paid and not mentioned while booking so please review all details before booking

    Travel Month: Nov 2024 (3-Night Stay)
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    SaffronStays |The Glasshouse 1 BHK Villa has replied on Tue Nov 26 18:26:39 IST 2024

    Thank you for your feedback. Please note that the services you mentioned were paid for and were not highlighted during the booking process. We recommend reviewing all details carefully before confirming any future bookings to ensure complete clarity.

    5.0

    Excellent Stay

    royal s.

    There was a very beautiful glass house, i was very satisfied staying therei really liked the service and cleanliness there if i come next time, i will definitely visit there

    Travel Month: Nov 2024

    SaffronStays |The Glasshouse 1 BHK Villa has replied on Wed Nov 20 14:45:10 IST 2024

    Thank you so much for your lovely feedback! We're thrilled to hear that you enjoyed your stay in the beautiful glass house and were satisfied with the service and cleanliness. It means a lot to us that you'd consider returning for your next visit. We look forward to welcoming you back soon!

    3.0

    Doesn't justify the price

    karan k.couple

    Villa is nicely built. But maintenance is very poor - dirty curtains, towel kept on the sofa, etc. There is no swimming pool as mentioned in the description. Garden and all other facilities are shared with another 4 bedroom guest house, basically you'll be outnumbered and not be able to utilise those facilities. Poor experience, no luxury component, definitely doesn't justify the high price.

    Travel Month: Aug 2023

    SaffronStays |The Glasshouse 1 BHK Villa has replied on Fri Mar 29 19:10:31 IST 2024

    Thank you very much for the response. We cant wait to host you back again.

    3.0

    Looks better in pictures

    dhruvang s.loyalty-iconcouple

    The place is nice but could be better. It looks better in the photos. It’s not maintained very well. The curtains and couch needs a wash. Be careful as the location is incorrect and even the delivery guys won’t be able to find it.

    Travel Month: Aug 2023 (3-Night Stay)
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    SaffronStays |The Glasshouse 1 BHK Villa has replied on Fri Mar 29 19:10:22 IST 2024

    Thank you very much for the response. We cant wait to host you back again.

    5.0

    Nice stay

    akash m.family

    It was a nice stay, basic amenities were provided. The house is as shown in the picture and is quite close to the market. Over all it was a good exeperince.

    Travel Month: Jul 2023
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    SaffronStays |The Glasshouse 1 BHK Villa has replied on Fri Mar 29 19:10:07 IST 2024

    Thank you very much for the response. We cant wait to host you back again.

    5.0

    Great weekend getaway

    sharang r.couple

    Recommend for a short stay in panchgani. Property is well maintained by the staff and is very well equipped with tv wifi

    Travel Month: Jun 2023

    SaffronStays |The Glasshouse 1 BHK Villa has replied on Fri Mar 29 19:09:51 IST 2024

    Thank you very much for the response. We cant wait to host you back again.

    5.0

    Adventure

    sreyoshi s.couple

    The glass house was situated away from the hustle n bustle at the same time very near to the main market n tourist spots. The room has a fridge n microwave to assist you in your stay. White curtains n full length glass windows made the stay very romantic n perfect for me n my partner.

    Travel Month: May 2023
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    SaffronStays |The Glasshouse 1 BHK Villa has replied on Fri Jun 09 09:24:19 IST 2023

    Thank you for your wonderful feedback. We look forward to hosting you again!

    5.0

    Location

    nikhil b.couple

    Offbeat location in the middle of nearly nowhere, but amazing place to relax and get away from the bustle of the city

    Travel Month: Mar 2023

    SaffronStays |The Glasshouse 1 BHK Villa has replied on Tue May 16 17:29:28 IST 2023

    It sounds like you found a hidden gem in an offbeat location! while it may be in the middle of nearly nowhere, it provided the perfect opportunity for relaxation and escape from the busy city life. Thank you for sharing your experience, we look forward to hosting you again!

    4.0

    good property lonely ambience . manish attendend is good

    gaurav a.loyalty-iconcouple

    good simple break fast . good for lonely stay . no problem to stay its safe .

    Travel Month: Dec 2022

    SaffronStays |The Glasshouse 1 BHK Villa has replied on Fri Mar 10 16:30:07 IST 2023

    Thank you for your wonderful feedback. We're happy to know about your pleasant stay with us and that you enjoyed the meals and hospitality. We look forward to hosting you again, with the best of our services!

    3.0

    Gps google maps location absolutely incorrect

    amey m.

    The route shown on google maps to the property is absolutely incorrect. You have to take 2-3 kms back once you the location as per google maps. Also you can find the location only if the housekeeper directs you via a call.

    Travel Month: Aug 2022
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    SaffronStays |The Glasshouse 1 BHK Villa has replied on Thu Nov 03 17:43:59 IST 2022

    Please accept my sincere apologies for the inconvenience caused to you. We truly value your patronage and thrive to keep our contents well updated for all guests to ensure a smooth check in. However, shall recheck and update our systems with accurate information to avoid the re occurrence of such incidents. Looking forward to hosting you again!

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