Location:
The hotel is located slightly away from the hustle and bustle of Old Digha beach, making it an ideal place for families and travelers seeking peace and serenity. The nearest bathing beach is just a 5-minute walk away, which is very convenient. The calm surroundings make for a relaxed and refreshing stay.
Rooms & Cleanliness:
The rooms are well-maintained, clean, and comfortable. We had booked 5 rooms, and overall the experience was good. In one of the rooms, there was some water leakage from the AC, but the hotel staff promptly provided buckets and offered to change the room the next day. Room cleaning services are available and satisfactory.
Staff & Management:
The staff members are polite, well-behaved, and very supportive. The manager deserves special mention – extremely helpful, always attentive to guest queries, and provides clear explanations for everything. His welcoming attitude added a lot to our positive experience.
Amenities & Safety:
The hotel has all the essential facilities like an elevator and power backup. CCTV coverage throughout the hotel ensures a good sense of safety. There is also a facility for free drinking water, although it has to be filled by the staff, as the purifier is kept in a staff-access-only area. While this may seem inconvenient, the staff never refuse, even when multiple bottles are handed to them, and they do it with a smile.
Food & Dining:
The in-house restaurant serves good quality food. The menu is decent, and the overall dining experience was satisfactory. Food was served fresh and timely.
Check-in Experience:
The check-in process was smooth and hassle-free. Everything was well-coordinated, and we faced no delays.
Overall Experience:
The ambiance of the hotel is aesthetically pleasing and calm. It’s a great place for a relaxed stay with family. Despite one or two minor issues, the staff's responsiveness and overall hospitality made our experience very positive. I would definitely recommend this hotel.