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Review Of Royal Boutique

Lachen, Lachen

    User Rating & Reviews

    • everyone
    • couple
    • family
    2.5
    Average

    14 Ratings, 11 Reviews

    excellent
    0%
    very good
    14%
    average
    43%
    poor
    21%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 1
    • 3
    • 3
    • 4
    • 1
    • 3
    • 1
    • 3

    Rating Categories

    • Location3.5
    • Cleanliness2.7
    • Value For Money2.7
    • Child Friendliness2.7
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the scenic views and the spacious rooms, but hygiene and cleanliness issues have been highlighted, with dirty bedsheets and unkempt bathrooms. Food quality and options receive negative feedback, with many finding it overpriced and below average. Service, including room amenities, is often reported as lacking. Staff cooperation is noted as a positive aspect amidst the issues.

    Sort by:

    Positive first
    2.0

    Hygeine

    kundan s.family

    Hygeine was extremely poor. After repeated requests no senetary service was provided. Food was very costly and quality was poor. Room service was at its lowest level. Highly disappointed.

    Travel Month: May 2022

    Room: Super Deluxe Room

    • user photos
    • user photos
    • user photos
    2.0

    Not so good

    kiran.family

    It was a very average experience but the price was too high there were no towels provided no soap given and food was too expensive but very average

    Travel Month: May 2022

    Room: Super Deluxe Room

    1.0

    Terrible Stay

    balasubramanyam s.

    The room was not at all clean with dirty bedsheets, stinky blankets, uncleaned room and bathroom. They didn't give kettle in the room, there was no mirror in the bathroom. The pictures shown do not match with the reality. Overall it was far below my expectations and very low value for the price.

    Travel Month: May 2022

    Room: Super Deluxe Room

    3.0

    Average stay

    satyendra r.family

    Family managed property. Average room. Food was below average. Non veg meal of chicken rice and egg rice is having same price. No options for food. Coffee not available and roti in lunch not available. Location average.

    Travel Month: May 2022

    Room: Super Deluxe Room

    4.0

    Decent place to stay

    richa s.family

    Decent place to stay with good

    Travel Month: May 2022

    Room: Triple Deluxe Room

    1.0

    Very poor

    ankit g.couple

    The quality of the food is very poor. The rooms smell of something. The dinning area smells of non veg food which makes it terrible to sit there

    Travel Month: May 2022

    Room: Super Deluxe Room

    3.0

    Average Stay

    anil p.

    The room and food was average. The charges taken for the room seem to be on higher side. There was no options in the food. However the staff was good and cooperative.

    Travel Month: Apr 2022

    Room: Super Deluxe Room

    1.0

    Worst hotel as per price

    milind p.family

    Whenever they mentioned in facilities, you will not get even one. Tv was there but not working. Kettle there but not working. Over priced.

    Travel Month: May 2022

    Room: Triple Deluxe Room

    3.0

    E

    murali g.family

    The room was spacious but given the high altitude a heater would have been nice. The view from the window was very scenic. The food was not upto the standard and was expensive as well. Overall experience was pretty average but given the fact that it was only for 1 night's stay it was manageable

    Travel Month: May 2022

    Room: Super Deluxe Room

    4.0

    Good

    joy d.loyalty-iconfamily

    Overall good but need good connectivity and tv.

    Travel Month: Apr 2022

    Room: Triple Deluxe Room

    2.0

    Review

    rakshith b.family

    No heater no hot water was provided in bathroom

    Travel Month: Feb 2022

    Room: Super Deluxe Room

    • user photos

    Royal Boutique has replied on Sat Mar 12 00:39:59 IST 2022

    Hi rakshith b s, thank you very much for making time to give us feedback. We're really sorry for the inconvenience you had. For your concern room heaters are banned in all hotels of lachen due to environmental issues, so none of the hotels provide these facility. All rooms in our hotel have well functioning geysers. After your review we crossed checked the geyser and found out that it was working well.

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