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Review Of Resort Eutopia, Shimla0123401234

Waknaghat, Kandaghat

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.7
    Very Good

    343 Ratings, 250 Reviews

    excellent
    34%
    very good
    32%
    average
    16%
    poor
    9%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 3
    • 4
    • 4
    • 4
    • 1
    • 2
    • 5
    • 5

    Rating Categories

    • Hospitality4.0
    • Facilities3.8
    • Food3.9
    • Room3.7
    • Cleanliness4.0
    • Value For Money3.8
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    Reviews Summary

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    This property boasts a great location along the Shimla highway, making it easily accessible. Guests have enjoyed the delicious food and spacious rooms with beautiful views. The open rooftop restaurant adds a nice touch, while a kids' play area is a bonus for families. However, multiple reviews highlight poor staff behavior and service issues, including rude interactions and slow response times. Cleanliness has been a concern too, particularly regarding linens and room upkeep.

    Sort by:

    Positive first
    3.0

    Average Stay

    ritunj g.

    It was an average hotel good for 1 or 2 days stay

    Travel Month: Jun 2025

    Room: Economy room

    4.0

    Recommended for stay

    pradeep k.family with 2 kids

    Property was very good. Location of the property is 20km before shimla. It was a silence place. Special area for kids game zone. Staff was very co-operative. Food was delicious. Recommended

    Travel Month: Jun 2025

    Room: Economy room

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    4.0

    Good Stay

    vivek.

    The hotel rooms were clean, the food was good but expensive. Having ample parking space. On the main highway, the location is good. Overall a good experience.

    Travel Month: Jun 2025

    Room: Standard Room

    1.0

    Terrible Stay

    pankaj w.family with 1 kid

    Pathetic service by hotel, provided a filthy room initially then when asked to change they said MMT gives us very little money,book directly from next time

    Travel Month: May 2025

    Room: Family Room for 4

    3.0

    Average Stay

    tarun m.loyalty-icongroup

    The hotel staff especially the serving staff is very rude. They have a major attitude problem. They don't know the basics of hospitality. I would request the property owner to kindly educate your staff with the basics of hospitality. They should be polite and humble to the guest at any cost. Regarding food, it was very tasty. Regarding room, it was neat and clean. Regarding kids area, the swings and rides were not clean as it was having spider web everywhere. The location is fine.

    Travel Month: Sep 2024

    Room: Deluxe Room

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    3.0

    Disappointing stay at Eutopia due to Attitude problem of staf

    loyalty-iconfamily with 1 kid

    The restaurant staff has a major attitude problem, specially the serving staff. They are very rude. They treat you like as slaves i.e. Guest doesn't matter to them. They don't know the basics of Hospitality. The golden rule of hospitality is Polite and Humble behavior. I request the property owner as well as the Manager to kindly educate your restaurant serving staff. They literally insult the guest and I really felt embarrassed by their illiterate behaviour. Regarding Room, it was completely fine. Please consider my feedback on priority if you really want us to visit again. Moreover, it will help you improve your Services. Kindly take it seriously and on high priority. You should always respect your Guests and not insult them. I am again reiterating that "Be polite and humble" with your guests. Kindly work on your Behaviour/Attitude problem. Location is fine. There were big mouse in the kitchen which can be seen from the outside of the kitchen. I Informed the serving boy but he ignored. There was no reaction. Please don't play with the health of the guests. The kids area was clean but the rides and swings were not clean. There was a spider web on each ride. I again request the property owner to kindly work on my feedback. It will definitely help you grab more online bookings else it will destroy the image of your resort. Please feel free to contact me if required.

    Travel Month: Sep 2024

    Room: Deluxe Room

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    3.0

    good location

    loyalty-iconcouple

    The location was pretty, price was decent, however the linen in the room was dirty. Food was 3.5/average. Overall stay was 3.5/5. The service could be better as well as the rooms upkept.

    Travel Month: Sep 2024

    Room: Economy room

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    1.0

    Bad experiance in breakfast relate

    shailendr s.family

    Beware if they have less people in hotel they will in breakfast do alacart and serve u once if u ask them for another tea or coffe they will charge u. And a separate menu will be show cp plan in which its. Bhim singh ji has its own hotel menu food is good

    Travel Month: Jul 2024

    Room: Economy room

    4.0

    Great ex

    sohrab s.family

    excellent food and service. special mention of Mr. Lalit Thaokar who served us. His service and attention to guest needs made our stay great.👍🏻👍🏻👍🏻

    Travel Month: Jun 2024

    Room: Economy room

    5.0

    Excellent Stay

    mukesh s.family

    Excellent rooms, service and location. Kids area is bonus. Very good stay, enjoyed a lot specially the kids

    Travel Month: Jun 2024

    Room: Economy room

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    5.0

    Excellent Stay

    sushila d.loyalty-icon

    Good service good staff food quality good room clean. Thanks

    Travel Month: Apr 2024

    Room: Economy room

    4.0

    Perfect location for travellers

    arpit v.loyalty-iconcouple

    Location is perfect as it is right next to the main highway. The food was good and the room and bathroom also was neat and clean.

    Travel Month: Mar 2024

    Room: Economy room

    5.0

    Best hotel

    jasvinder.couple

    Everything was good. Delicious food. Proper well maintained hygiene. Good staff.

    Travel Month: Mar 2024

    Room: Standard Room

    2.0

    Poor Stay

    vijay s.

    I stayed in a room and there was party going on in the bar but the party was till late night and sound was very high. Upon complaint to reception they told me that they will offer another room to me but denied to lower down the volume of dj. My kids were disturbed. Very terrible experience

    Travel Month: Oct 2023

    Room: Standard Room

    5.0

    Stay close to nature

    prem p.family

    Resort close to nature. Clean and Hygienic amenities…..Helpful and caring staff . In house good and tasty food also available

    Travel Month: Jul 2023

    Room: Standard Room

    1.0

    Terrible Stay

    apurva m.

    Pathetic service i'll never visit again in this resort. Slow service by staff n manger

    Travel Month: Jun 2023

    Room: Economy room

    5.0

    property location

    rohit b.family

    Property location and ambience was excellent , Food was also good… Nice play area for kids, Roof top was excellent

    Travel Month: Jun 2023

    Room: Standard Room

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    2.0

    rude staff

    tarun r.loyalty-iconfamily

    very rude staff. person sitting on reception was very rude.. we were feeling like are staying without paying

    Travel Month: May 2023

    Room: Economy room

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    5.0

    great experience.

    harsh k.loyalty-iconfamily

    location is on main Highway so it is very good. food was delicious. service was very good. staff was cordial.

    Travel Month: Mar 2023

    Room: Economy room

    5.0

    Excellent Stay

    divyam g.

    the hotel was very clean and hygienic. the room was beautiful and well maintained. hotel staff for room service and and other was very polite and mannered. we really liked the facilities provided in the room. we loved the stay. mmt is best.. nothing more .. i really like the convenience provided by make my trip in booking everything for the trip. i have been using mmt since last 5 years. and i'm not typing these reviews for any discount. its purely based on my happiness because i really liked the stay and services. and mmt is doing absolutely great ..it has made it easy for people like us to manage the transport, stay and everything.. 👍. good job u guys.

    Travel Month: Feb 2023

    Room: Standard Room

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