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Review Of Regency Hotel Malabar Hill0123401234

South Mumbai, Mumbai | 2.4 km drive to Hanging Gardens

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    3.9
    Very Good

    324 Ratings

    excellent
    37%
    very good
    36%
    average
    16%
    poor
    5%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 4
    • 2
    • 3
    • 1
    • 5
    • 4
    • 4

    Rating Categories

    • Location4.5
    • Cleanliness3.9
    • Room4.0
    • Food4.0
    • Hospitality4.1
    • Value For Money3.9
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    Reviews Summary

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    The property enjoys a prime location in South Mumbai, making it convenient for tourists. Guests appreciate the clean and well-decorated rooms, the courteous staff, and the good food quality, especially breakfast. However, many mention that the ongoing renovations and noise can be quite bothersome, and some basic amenities were lacking in certain rooms.

    Sort by:

    Positive first
    4.0

    Good stay at regency.

    punarba b.family

    Location nice. Hotel very clean. Only issue i had, low wifi speed. And no TV connection even after telling reception.

    Travel Month: Oct 2025

    Room: Superior Room

    5.0

    Excellent Stay

    ashok b.couple

    The Rooms are excellent well decorated with test Brake fast was nice convineatly situated form our point of view

    Travel Month: Sep 2025

    Room: Superior Room

    3.0

    Average Stay

    alok a.business

    The entire hotel is undergoing renovation. While my guest got a new room, it was very noisy during the daytime. The next room had loud drilling noise. Because of the work, the corridor was always dirty.

    Travel Month: Sep 2025

    Room: Standard Room

    5.0

    excellent property

    avinash d.solo

    Good location, warm welcome and reception, ambient lobby. Cleanliness all over. Good room. Good house keeping and room service. Nice food, excellent restaurant interior, ambiance, courteous staff. My special thanks to all the reception, housekeeping, room service , restaurant staff for their courtesy behaviour. My best wishes to all. I will definitely try to come and stay again. excellent property

    Travel Month: Aug 2025

    Room: Superior Room

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    2.0

    not worth it

    akshay_sacheti.couple

    I think rooms needs a renovation on urgent basis prices are accordingly rooms many better options are there

    Travel Month: Jul 2025

    Room: Deluxe Room with Bathtub

    1.0

    not good please avoid staying

    laxmi i.business

    stay was unhygienic and very rude staff and very costly as per the property.They don't have basic facilities and charges are very high

    Travel Month: Jul 2025

    Room: Deluxe Room with Bathtub

    2.0

    Poor Stay

    prashant k.business

    very compact room and basic services missing like comb, dental kit etc. hotel is under renovation and continuous disturbance makes it impossible to even talk on phone

    Travel Month: Jul 2025

    Room: Standard Room

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    5.0

    Excellent Stay

    avinash d.

    Good location, warm welcome and reception, ambient lobby. Cleanliness all over. Good room. Good house keeping and room service. Nice food, excellent restaurant interior, ambiance, courteous staff. My special thanks to all the reception, housekeeping, room service , restaurant staff for their courtesy behaviour. My best wishes to all. I will definitely try to come and stay again. excellent property

    Travel Month: Jul 2025

    Room: Deluxe Room with Bathtub

    5.0

    Excellent Stay

    shimul s.

    The hotel is at a very nice location and is very close by to a lot of important landmarks in Mumbai. Quite safe for female travellers as well.

    Travel Month: Jul 2025

    Room: Standard Room

    1.0

    Terrible Stay

    arpit s.

    Property is under renovation, avoid staying in the property. Lots of hammering and drilling going on.

    Travel Month: Jul 2025

    Room: Standard Room

    4.0

    Good Stay

    sam s.solo

    Had a great stay, the property location was nice staffs were polite too. The food i didn't get to taste much but the breakfast spread was very less hardly anything to have. Overall it was good

    Travel Month: May 2025 (3-Night Stay)

    Room: Standard

    2.0

    Poor Stay

    karan k.business

    Location is good.... Hotel is dated and needs renovation... The TV and fridge dint work... Bathroom tub was broken.... The safe was also broken.

    Travel Month: May 2025

    Room: Deluxe

    5.0

    good hotel and reasonably priced. good rooms

    vasudev t.business

    Good rooms, located at prime location. Great price and good breakfast. Reasonably priced. Available 24 hours

    Travel Month: Apr 2025

    Room: Standard

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    5.0

    Excellent Stay

    vidit k.solo

    Good experience, staff is good. They understand your requirements and can accommodate your needs easily.

    Travel Month: Apr 2025 (4-Night Stay)

    Room: Deluxe

    4.0

    Good Stay

    vikram p.

    The rooms were clean and well maintained. The room service was prompt. Location of the hotel on Napensea Road is very convenient from a travel point of view. Breakfast menu options are limited however taste was quite allright. Staff was cooperative. However, can be a little more proactive in their service.

    Travel Month: Apr 2025 (4-Night Stay)

    Room: Standard

    1.0

    SHIT STAY AT REGENCY HOTEL, MALABAR HILL

    rajat d.business

    1. GOT USED TOWEL OF THE PREVIOUS OCCUPIER AS THE HOUSE KEEPING NEVER CHANGED IT 2. BATH DRAINAGE FULLY CHOKED

    Travel Month: Apr 2025

    Room: Standard

    3.0

    Just below average stay

    anurag j.couple

    Hotel is expensive for the quality of stay. Rooms are small, AC wasn’t working on the day of visit and they fixed it during the stay. Staff is okayish. No food or room service post 11. Since our concert went on till late it was difficult to get food or fresh towels. Food options are not great and they charge 150 for a can of coke. Buffet spread was okayish. I guess just the location cost was in the room cost.

    Travel Month: Mar 2025

    Room: Standard

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    3.0

    avrage stay hotel is good but need professional staff at front desk and all

    ravindra s.loyalty-iconbusiness

    Room is good location I’d very good but front desk staff behaviour not good rest all good so need to change behaviour of front desk

    Travel Month: Mar 2025

    Room: Deluxe

    3.0

    Average Stay

    arushi.

    The hotel service and food was good (4/5) but the rooms were not that great. It looked very congested and lightning was also too much (old structure) they were renovating the other half of the hotel on each floor - trying a modular look, i guess + lack of sockets for charging your phone or laptop while working

    Travel Month: Dec 2024

    Room: Deluxe

    5.0

    Excellent Stay

    balkrishna b.

    Very personalized service for food.

    Travel Month: Nov 2024

    Room: Superior

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