The property has a great location and offers beautiful views from the rooms. However, some guests complained about the lack of lift facility and the distance from the main market. The cleanliness of the property was a mixed bag with some guests finding the rooms and bathrooms clean while others complained about dirty bed sheets, smelly rooms, and unhygienic bathrooms. The food & dining was average with some guests praising the food while others found it tasteless and overpriced. The staff was friendly and cooperative, but some guests complained about rude behavior and poor service. The property offers good value for money with budget-friendly rooms and parking availability. However, some guests found the room rent to be high during peak season.
Location
The property is located in a good location with easy accessibility to nearby places. The view from the property is amazing and mesmerizing. It is situated near the railway station and the mall road is at a walkable distance. The property is located on the circular road which is a plus point for many guests. However, some guests have mentioned that the property is crowded and noisy due to its location.
Cleanliness
The cleanliness of the property is not up to the mark as mentioned by some guests. Some guests have mentioned that the bedding, bed sheets, and towels were dirty and smelly. The bathrooms were not clean and had water seepage. The rooms were not well-maintained and had a bad odor. However, some guests have mentioned that the property was clean and tidy.
Food & Dining
The food and dining experience at the property is good as mentioned by some guests. The food is delicious and the staff is friendly. The property serves Himachali traditional food which is a plus point for many guests. However, some guests have mentioned that the food was tasteless and the menu was limited. The service at the restaurant was slow and the staff was unprofessional.
Staff
The staff at the property is friendly and cooperative as mentioned by many guests. The behavior of the staff is good and they are professional. The room service is good and the staff is helpful. However, some guests have mentioned that the staff was rude and ill-mannered. The service provided by the staff was slow and unprofessional.
Value for money
The property is value for money as mentioned by some guests. The room prices are moderate and the property provides good amenities and services. The property is economical and budget-friendly. However, some guests have mentioned that the property is not worth spending money on. The room prices are high and the services provided are not up to the mark.