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Review Of Hotel Sitara Regency

Sanjauli, Shimla | 5.1 km drive to Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    31 Ratings, 20 Reviews

    excellent
    13%
    very good
    26%
    average
    19%
    poor
    16%
    bad
    26%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 4
    • 4
    • 3
    • 3
    • 2
    • 4
    • 5
    • 3

    Rating Categories

    • Location3.1
    • Cleanliness2.3
    • Room2.7
    • Value For Money2.7
    • Food2.4
    • Facilities2.6
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    Reviews Summary

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    This property has seen mixed reviews from guests. While some appreciated the friendly staff and good location near Sanjauli, many highlighted poor cleanliness and maintenance. Issues with dirty linen, unclean washrooms, and broken amenities were frequently noted. The overall experience seemed marred by unkempt rooms and lack of proper service. Although budget-friendly, guests felt it fell short in hygiene and food quality, making it a less appealing choice for many.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    shagun k.couple

    it was worst stay ever . cleanliness was zero . the bedsheet and the covers were like they have not washed from months , washroom was not clean . not recommended for stay.

    Travel Month: Feb 2025

    Room: Double Bed Room

    • user photos
    3.0

    My stay experience at sitara hotel in sanjauli was average

    mohd z.family

    It is in sanjauli. Mug was broken, tv was not working. Towel was dirty. We stayed just one night it was budget friendly so i chose.

    Travel Month: Mar 2024

    Room: Double Bed Room

    3.0

    Average Stay

    namita c.

    Room was clean. They provided towel but it was dirty. I also requested them to change bedsheet and quilt, before my arrival and they told me that they have done it, but it was still dirty and had few hairs in it which i don't like. Overall, i had to choose it again because of no availability of other hotels nearby that location otherwise i would not have choosen it again. This was my 2nd stay here in the same hotel.

    Travel Month: Feb 2024

    Room: Double Bed Room

    2.0

    Poor Stay

    mitul.couple

    Room was pathetic … blankets, bedsheet were not clear washrooms were not clean … food was okay rest staff was good … rest will not recommend this hotel

    Travel Month: Jan 2024

    Room: Double Bed Room

    1.0

    Bad food and hygiene, no parking facility

    gopal r.family

    Bad food and hygiene, no parking facility

    Travel Month: May 2022

    Room: Double Bed Room

    4.0

    S

    vikram k.family

    Room was neat, service was good

    Travel Month: Apr 2022

    Room: Double Bed Room

    Hotel Sitara Regency has replied on Wed Apr 20 14:04:12 IST 2022

    Thanks. Mr kapur

    1.0

    Worst stay ever..😤

    vanshaj s.group

    Rooms were really untidy and messed up. Blankets and bedsheets had stains on them and were really old. No cleanliness maintained at all. Only good thing was view.

    Travel Month: Feb 2021

    Room: Double Bed Room

    4.0

    Good Stay

    riddhima s.

    Location is awesome. Food and cleanliness is OK. Service is OK.

    Travel Month: Sep 2018

    Room: Double Bed Room

    Hotel Sitara Regency has replied on Fri Jan 04 19:55:38 IST 2019

    Thank you for your feedback.

    2.0

    Room dirty, location nice

    harish c.couple

    Very dirty room too much dust and mouses roaming in the room. Bedsheets not clean when we say then they changed. Location very nice. Overall all good They have to clean room before check in.

    Travel Month: Sep 2017

    Room: Deluxe

    4.0

    Nice hotel

    sonu s.group

    Nice location and staff member are too good.. And staff behaviour is good and last word hotel are amazing. And best of best service.

    Travel Month: Jul 2017

    Room: Deluxe

    Hotel Sitara Regency has replied on Fri May 17 17:32:43 IST 2019

    Thanks.

    2.0

    We are gone to Simla for admission of my sister.

    pawan g.family

    The room which has been shown in images are totally different from what I got ... It was not at all good, washrooms were not cleaned, they are still using old television not led. Overall it was not a good hotel.

    Travel Month: Jun 2017

    Room: Family Suite

    3.0

    Not bad but something more can be done

    raghunandan d.group

    The hotel is not bad but som thing more need to be done in the interst of the hotel and the guests so that both are satisfied in the end. Service I s good but food quality need to improve to the satisfaction of the guests. Cleaniless is also good to the satisfaction. Totally not bad

    Travel Month: Jun 2017

    Room: Super Deluxe Room

    Hotel Sitara Regency has replied on Tue May 31 20:24:12 IST 2022

    Thanks mr. Raghunandan singh

    1.0

    Bed not come again bed hotel bed service

    avnesh r.family

    Reach hotel in night but no light in hotel and no any power backup in hotel, no any fan in rooms. Very bad experience with hotel. No any support. Never suggest to any one. Go there your money is waste. With my family whole night no sleep, very bad and poor.

    Travel Month: Jun 2017

    Room: Junior Family Suite

    3.0

    Average hotel

    pramod g.family

    Its a good experience to stay there. Rooms are good, Foo ding is not good. We stay there and as per me its an average hotel but as compare to others its better. Rooms are well maintained but space is very small, nice view, good hotel for small budget.

    Travel Month: May 2017

    Room: Junior Family Suite

    Hotel Sitara Regency has replied on Tue May 31 20:25:11 IST 2022

    Thanks mr. Parmod

    1.0

    Need to improve the customer service

    aveek g.family

    Overall poor experience with the hotel stay. We booked a family suite for 4 people but the room was very small, only one charging point, very less space for everyone. Set at about 7 km from city center, the hotel is very poor in cleanliness and facilities and overall services. Also it was a total loss in terms of money. Not recommendable to anyone.

    Travel Month: Mar 2017

    Room: Family Suite

    5.0

    Good service near Kufri

    manish k.group

    Nice staff, good service and near victory tunnel and Kufri in simla. So good stay in Simla. Good and clean room for people to stay in family suit room. Comfortable is the room so in joy winter and enjoy.

    Travel Month: Jan 2017

    Room: Family Suite

    Hotel Sitara Regency has replied on Tue May 31 20:26:16 IST 2022

    Thanks mr. Manish

    4.0

    It is a good hotel

    ajay r.solo

    It was a nice experience for me to stay here, I felt as same as I was at my own home. Very friendly staff. It is situated in posh area of Sanjauli and in main market. There are all facilities like means of transportation and other necessary things.

    Travel Month: Feb 2016

    Room: Super Deluxe Room

    Hotel Sitara Regency has replied on Thu May 12 21:41:07 IST 2022

    Thanks. Mr. Ajay Rathore for your precious view

    1.0

    Worst hotel ever stayed

    gagandeep s.group

    Worst experience ever had with no service. Rooms and interior are too bad. Cigarettes & many other bad things were found in rooms. There was no electricity the whole night. Bed sheets and blankets were unwashed. There was no customer service at all. Whoever is reading this message, never book this hotel!

    Travel Month: Mar 2016

    Room: Family Suite

    1.0

    Not worth the stay

    sattu.family

    Just one word for them Pathetic, Horrible, Sluggish. They don't even listen to you if you face any difficulty. Don't go for hotel images available on makemytrip. Reality is something else. Dirty rooms with smell everywhere. Dusty linen, rude staff, worst location.

    Travel Month: Apr 2016

    Room: Family Suite

    2.0

    Very poor location, view & stay

    rajesh b.family

    No value for money. Car parking firstly not available and need to park in public parking which is very costly. Facilities are very poor. No TV channels. Old television. Location is so far from ridge and Mall Road, Shimla. Rooms are having smell. Never stay at this hotel.

    Travel Month: Nov 2015

    Room: Standard Deluxe

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