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Kankanady, Mangalore
163 Ratings, 59 Reviews
Last 10 Customer Ratings (Latest First)
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pleasant stay
The plaza hotel is clean and maintained hotel. The staff is very cooperative and helpful. Only thing to improve is availability of breakfast
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru has replied on Sat Nov 08 16:24:57 IST 2025
Thank you for sharing your feedback! We’re glad to know you appreciated the cleanliness of The Plaza Heights Hotel and the helpfulness of our staff. Your comment about breakfast availability is valuable to us, and we’ll certainly look into ways to improve it. We hope to have the pleasure of welcoming you again soon!
Excellent Stay
Good 👍 looking forward to staying again. improve the facilities. Room service is good. Overall stay is pleasent.
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru
Thank you for your kind feedback! We’re delighted to hear that you had a pleasant stay and were happy with our room service. We also appreciate your suggestion about improving the facilities — we’re always working to enhance our guests’ experience. We look forward to welcoming you again soon!
Excellent Stay
My stay at Hotel Plaza Heights was really good. The room was comfortable,nice and tidy. Also the room service was good. I will definitely refer my friends to stay here and in future also I will stay at this hotel only
Room: Economy Single Room
Plaza Heights by RAK Rooms, Mangaluru has replied on Sun Nov 02 18:29:24 IST 2025
Thank you so much for your wonderful review! We’re delighted to know you had a comfortable and enjoyable stay at Hotel Plaza Heights. It’s great to hear you were happy with the room and our room service. Your recommendation means a lot to us, and we look forward to welcoming you and your friends again soon!
Terrible Stay
it was terrible experience with the hotel plaza. couples please don't go!. their not couple friendly and i lost 1600rs plus no no refund option.
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru
We’re sorry to hear about your experience. As per our hotel policy, we do not accommodate unmarried couples, and this is clearly mentioned on all our booking platforms. However, if a refund request had been made through the proper channel, we would have certainly assisted with it. We value your feedback and will continue to ensure our policies are communicated clearly to avoid any inconvenience in the future.
It's an executive, posh room that provides a good experience overall.
The room is a calm and private space, very clean and comfortable. The staff are friendly and helpful
Room: Suite
Plaza Heights by RAK Rooms, Mangaluru has replied on Thu Oct 23 14:11:37 IST 2025
Thank you for your kind words! We’re glad to hear you found the room clean, comfortable, and peaceful. Our team truly appreciates your mention of their friendliness and support. We look forward to hosting you again soon!
room was superb clean and comfortable. thank
Excellent room was superb clean
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru has replied on Tue Oct 21 12:27:26 IST 2025
Thank you so much for your kind words! We’re glad to know you enjoyed your stay and found the room clean and comfortable. Your appreciation means a lot to us. Looking forward to welcoming you again soon!
I had a really good experience staying at this property by RAK rooms.
Clean and well maintained property. The hotel is located at the center of the city and is accessible to all the main stations.
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru has replied on Sun Oct 19 15:15:16 IST 2025
Thank you for your kind words! We’re delighted to know you found our property clean, well-maintained, and conveniently located in the heart of the city. Your appreciation means a lot to us. We look forward to hosting you again soon!
Good Stay
Rooms were small. Hotel seems very clean and new. More importantly washrooms were clean and provided constant hot water. Hotel lift was small and glitchy. They didn't have any kitchen or breakfast option. Parking was available in front of hotel. Overall, It was economical and very satisfactory stay. There are few negative points as mentioned above but nothing critical to not recommend it further.
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru has replied on Mon Oct 13 11:19:31 IST 2025
Thank you so much for your detailed feedback! We’re delighted to know you had a satisfactory and comfortable stay with us, and that you appreciated our cleanliness, facilities, and value for money. We’ve noted your comments regarding the room size, lift, and absence of a kitchen your suggestions are valuable and will help us improve further. We truly appreciate your recommendation and look forward to welcoming you again soon!
Excellent Stay
Perfect stay if you are coming to Mangalore with all required amenities and location is quite accessible.
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru has replied on Wed Sep 17 12:54:39 IST 2025
Thank you for your wonderful feedback! We’re delighted to know you had a perfect stay and found our amenities and location convenient. We’d be thrilled if you could share your experience with friends and family so they too can enjoy our hospitality. We look forward to welcoming you again on your next visit to Mangalore.
Highly recommend
Rooms are very clean and they are maintaining it very well Staffs also very friendly It's value for money
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru has replied on Fri Sep 12 09:38:30 IST 2025
Thank you so much for your kind words! We’re delighted to know you enjoyed the cleanliness of our rooms, the hospitality of our staff, and found your stay to be good value for money. We look forward to welcoming you back again soon!
Excellent Stay
Stay was awesome & room was very neat and washroom was well sanitized.Staff was very humble and responsive.I would highly recommend this hotel for stay
Room: Economy Single Room
Plaza Heights by RAK Rooms, Mangaluru has replied on Fri Sep 12 09:41:00 IST 2025
Thank you for your wonderful feedback! We’re glad to hear that you had an awesome stay and appreciated the cleanliness, well-sanitized washroom, and the hospitality of our staff. Your recommendation means a lot to us, and we look forward to hosting you again soon!
Excellent Stay
a good stay overall, bathroom was clean and the stay was helpful. the location is good and in the city
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru has replied on Mon Sep 08 12:34:10 IST 2025
Thank you for your feedback! We’re glad you had a good stay and appreciated our clean bathrooms, convenient location, and overall experience. We look forward to hosting you again soon.
Excellent Stay
It a very good room in manglore i know through makemy trip app and facilities in this hotel is excellent,location also near to all tourist locations.i happy to stay in this hotel.again i eager to go to Mangalore again also Thank u for this hotel room
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru has replied on Thu Aug 28 12:25:15 IST 2025
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to know that you enjoyed your stay at Plaza Heights and found our facilities, location, and overall service to your satisfaction. It’s wonderful to hear that our proximity to tourist attractions made your visit to Mangalore even more convenient. Your appreciation means a lot to us, and we’re thrilled to know you’re already looking forward to your next trip. We’ll be equally happy to welcome you back whenever you’re in Mangalore again. Thank you once again for choosing Plaza Heights!
Excellent Stay
Very decent stay. Had good service. Room was clean and all other facilities were provided. It is in city centre and convenient to all the nearby places.
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru has replied on Fri Aug 22 16:51:12 IST 2025
Thank you for your wonderful feedback! We’re delighted to hear that you had a decent stay and found our service, cleanliness, and facilities up to the mark. Our central location is indeed one of our strengths, and we’re glad it added to your convenience. Looking forward to hosting you again soon!
Good stay always nd good service Good hotel at mangolore
Good stay always good service good hotel at mangolore next visit expect food facilities please concentrate anout that
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru has replied on Sun Aug 17 10:55:03 IST 2025
Thank you for your kind words and for choosing to stay with us in Mangalore. We're delighted to know you enjoyed the stay, service, and our hotel overall. We truly appreciate your feedback regarding the food facilities and will certainly take it into consideration for improvement. We look forward to welcoming you again on your next visit!
Clean rooms and friendly staff
Good stay. However there is no restaurant in this hotel. You have to order food online or call the partner restaurants.
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru
Thank you for your feedback! We're glad to hear you had a good stay. You're right—while we don't have an in-house restaurant, we do offer convenient options through trusted partner restaurants and online food delivery services. We appreciate your understanding and hope to make your next stay even more comfortable. Looking forward to welcoming you again!
value for money
well appointed hotel with clean rooms. very conveniently located with easy connectivity. would have been great had there been an in-house restaurant, not deal breaker though as you can order through appa well appointed hotel with clean rooms. very conveniently located with easy connectivity. would have been great had there been an in-house restaurant, not deal breaker though as you can order through apps
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru
Thank you for your kind words! We're glad you enjoyed the clean rooms and convenient location. We appreciate your feedback about the restaurant — and we're happy you found app-based ordering a good alternative. Hope to welcome you again soon!
value for money and people
clean rooms, responsive staff, conveniently located. overall value for money. we booked this for a day on trial place, we extended our full 4 days stay in the same hotel considering our one day experience. clean rooms, responsive staff, conveniently located. overall value for money. we booked this for a day on trial place, we extended our full 4 days stay in the same hotel considering our one day experience.
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru has replied on Fri Aug 01 18:24:13 IST 2025
Thank you so much for your thoughtful feedback! We're delighted to hear that your initial one-day trial turned into a full 4-day stay. It's great to know you found our rooms clean, staff responsive, and location convenient. We truly appreciate your kind words and look forward to hosting you again in the future!
Superb excellent rooms
Good service good staff and I am recommend for my family member and friends ,well maintained hygienic
Room: Standard Room
Plaza Heights by RAK Rooms, Mangaluru has replied on Fri Jun 27 10:45:49 IST 2025
Thank you for your kind words! We're delighted to hear that you were happy with our service, staff, and cleanliness. It means a lot to us that you'd recommend our hotel to your family and friends. We truly appreciate your support and look forward to welcoming you and your loved ones again soon!
NOT GOOD
Staff weren’t friendly and the service isnt good AC was not working The regulator of the fans wernt working Room wasnt that clean
Room: Suite
Plaza Heights by RAK Rooms, Mangaluru has replied on Thu Jun 12 20:24:08 IST 2025
Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the issues you faced with the AC, fan regulator, and cleanliness, as well as for the service you received. We take your comments very seriously and will address these concerns with our team to improve our standards. Your comfort and satisfaction are important to us, and we hope you might give us another opportunity to provide you with a much better experience in the future.
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