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You are booking hotel for more than 30 days

Review Of Palm Tree Inn0123401234

Adimali, Munnar | 22.7 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    227 Ratings, 113 Reviews

    excellent
    38%
    very good
    40%
    average
    13%
    poor
    4%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 4
    • 3
    • 3
    • 5
    • 4
    • 4
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness4.0
    • Room4.2
    • Hospitality4.4
    • Value For Money3.9
    • Facilities4.1
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    Reviews Summary

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    This property stands out for its central location in Adimali, making it convenient to access local shops, restaurants, and the bus stand. Guests appreciated the spacious, clean rooms and friendly staff, which adds to the pleasant atmosphere. The area is calm and quiet, ideal for families and budget travelers. The cleanliness and comfort of the rooms were frequently mentioned as highlights. However, do note there's no lift available, which can be a consideration for some guests.

    Sort by:

    Positive first
    3.0

    Average Stay

    aswin r.

    Location is great near to the bus stand , linen quality is poor , no hot water running at all times . No extra amenities

    Travel Month: Sep 2025

    Room: Super Deluxe Room Non Ac

    3.0

    Average Stay

    sabeel a.solo

    No food but hotels near by (they have stays as well) hot water only in the morning, No lift Only one staff Stay was average

    Travel Month: Aug 2025

    Room: Super Deluxe Room Ac

    3.0

    Average Stay

    balaji m.group

    Wonderful stay at Palm Tree Inn

    Travel Month: Aug 2025

    Room: Deluxe Double Room Ac

    3.0

    Average Stay

    bharath r.

    Excellent location, neat room, good connectivity. nearby food options are available. Had to beg for hot water. They will provide hot water only if they are in the mood.

    Travel Month: Jun 2025

    Room: Super Deluxe Room Non Ac

    Palm Tree Inn has replied on Fri Jul 18 16:50:42 IST 2025

    Thank you Bharath Radhakrishnan for your feedback. We're glad you liked the location and room, but we sincerely apologize for the inconvenience caused regarding hot water. Your concern has been noted, and we’ll ensure better consistency in service moving forward.

    5.0

    Excellent Stay

    hiren h.family with 3 kids

    Palm Tree, Munnar Adimali I had a pleasant stay at Palm Tree in Adimali, Munnar. The hotel is budget-friendly, making it a great choice for travelers looking for value without compromising on comfort. The rooms were clean and well-maintained, and the staff was courteous and helpful. Overall, it was a good experience and I would recommend it to anyone visiting the area on a budget.

    Travel Month: May 2025

    Room: Deluxe Double Room Ac|Super Deluxe Room Non Ac

    Palm Tree Inn has replied on Sat May 31 21:06:34 IST 2025

    Dear Guest, Much appreciated your reviews and comments.Look forward to your visit again

    5.0

    Excellent

    muhammed s.family with 2 kids

    Neat room and good service. Easy accessible from Adimali Town and budget friendly. verygood room service and support.

    Travel Month: May 2025

    Room: Super Deluxe Room Non Ac

    • user photos
    • user photos

    Palm Tree Inn has replied on Sat May 31 21:07:11 IST 2025

    Dear Guest, Thank you for your positive review and comments.

    1.0

    Terrible Stay

    family with 1 kid

    Irresponsible host ... No power supply when we reached the hotel. Room is in the third floor. We have to climb the steps with our luggage. No lift ... No hot water in the evening. In tolet is not clean.

    Travel Month: May 2025

    Room: Super Deluxe Room Non Ac

    Palm Tree Inn has replied on Sat May 31 21:10:44 IST 2025

    Dear Guest, We regret to see your comments. Our power generator had an issue during the day of your visit.Our hotel does not have a lift as mentioned in the property details while hot water timings are clearly stated on the hotel premises

    4.0

    Good Stay

    aathi s.

    The stay was really good in the middle of the town adimali....and nearby there was an many shops and super markets and hotels. The rooms were neat and clean and bed was very comfortable. Yes if you want an good comfortable place for stay at affordable price then you can choose palm tree inn

    Travel Month: May 2025

    Room: Deluxe Double Room Ac|Super Deluxe Room Ac

    Palm Tree Inn has replied on Sat May 24 22:28:41 IST 2025

    Dear Aathi Sesha, Thank-you for your positive feedback! We are happy to know you had a pleasant stay and found our place convenient and comfortable. Looking forward to hosting you again.

    3.0

    Average Stay

    jayaraman r.family with 1 kid

    The hotel seems to be new and the rooms are very good but the services are very poor. only one person is managing all the activities. No proper room service. Hot water in the bath room available only after 6.00 am and no hot water for drinking. No kettle is available. With this range of hotels, toiletries are available but here only a soap and a shampoo packet were avilable. Only one towel was available per room and not on the basis of persons staying in the room. Most of the amenities mentioned by MMT are missing. How MMT evaluated such types of hotels are surprising. I will not recommend this hotel for my friends and relatives. I will not prefer to stay in this hotel again. If they improve the facilities and services, they can expect more customers since the hotel is located in a good location.

    Travel Month: May 2025

    Room: Super Deluxe Room Non Ac

    Palm Tree Inn has replied on Sat May 24 22:20:18 IST 2025

    Thank-you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations and would like to clarify a few points you raised. We would like to assure you that our hotel has two staff room members managing front office and room service. Unfortunately, at the time of your arrival, one of our staff had to step out briefly for a personal emergency, which may have created the impression that only one person was available. Regarding hot water facility, We provide hot water 24/7. Had We been informed of any issue, We would have immediately assisted. About towels, We provide one towel per room by default. However, we always provide extra towels at no extra costs upon request. Had you asked, We would have gladly provided them without hesitation. While we respect all feedbacks and take every reviews seriously, We genuinely believe there might have been some misunderstanding in this case. We remain committed to improving our facilities and services and we appreciate constructive criticism that help us grow. We hope you will consider giving us another opportunity in future. Thank-you

    4.0

    Good Stay

    praseen s.family with 2 kids

    it was good value for money overall the location was a bit far from munnar but that was all cancelled out by the overall experience the owner was really nice and even waited until almost 1'o clock in the morning because we were stuck in traffic the room was tidy and well kept and they checked all the necessities so I have no complaints except for the location

    Travel Month: May 2025

    Room: Super Deluxe Room Non Ac

    Palm Tree Inn has replied on Sat May 24 22:27:05 IST 2025

    Dear Praseen Sagaram, Thank you for your thoughtful review. We are glad you had a good experience with us and truly appreciate your support. Hope to welcome you again soon.

    5.0

    Excellent Stay

    tamilselvan.family with 4 kids

    Clean Room’s and good approach . Food not available in the hotel but nearby restaurants are available

    Travel Month: May 2025

    Room: Super Deluxe Room Ac

    5.0

    My experience with M/s Palm Tree, Adimali.

    simon c.business

    Find the Iocation with the help of google map. Amenities & Services was good. Food is not available with them. But, there are near by hotels.

    Travel Month: Apr 2025

    Room: Deluxe Double Room Ac

    Palm Tree Inn has replied on Mon May 05 00:26:04 IST 2025

    Thank you for the good rating and look forward to your visit again.

    4.0

    Comfortable sta

    anil a.family

    stay was ok, but no lift in the hotel..had to carry the whole luggage to the second floor, Parking was ok.

    Travel Month: Feb 2025

    Room: Super Deluxe Room Non Ac

    5.0

    Stay

    suresh v.family

    Very nice place, near to market, bus stand. Calm and quite. Stay was nice. Rooms were near, we'll maintained

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Super Deluxe Room Non Ac

    Palm Tree Inn has replied on Sun Feb 02 22:36:19 IST 2025

    We thank you for your positive review and feedback🙏🏼

    4.0

    Good Stay

    shajeer s.family

    It was a pleasant experience overall. Recommended for families. Friendly staff, peaceful room worth the price. Nice!

    Travel Month: Dec 2024

    Room: Super Deluxe Room Non Ac

    Palm Tree Inn has replied on Sun Feb 02 22:36:31 IST 2025

    We thank you for your positive review and feedback🙏🏼

    3.0

    Average Stay

    reeta s.

    Hotel was good but no help got from staff

    Travel Month: Dec 2024

    Room: Super Deluxe Room Non Ac

    4.0

    Good Stay

    ashik a.

    All good. Easy and convenient

    Travel Month: Oct 2024

    Room: Super Deluxe Room Non Ac

    Palm Tree Inn has replied on Sun Feb 02 22:36:42 IST 2025

    We thank you for your positive review and feedback🙏🏼

    4.0

    Excellent

    murali.loyalty-iconsolo

    Hotel located at prime location in the town. Tidy rooms. Service and response is good. Many shops and restaurants available around the hotel.

    Travel Month: Aug 2024

    Room: Deluxe Double Room Ac

    Palm Tree Inn has replied on Sun Feb 02 22:36:55 IST 2025

    We thank you for your positive review and feedback🙏🏼

    5.0

    My visit to Adimali

    sai p.family

    The hotel was clean. The rooms were big and spacious. The service was excellent. There were a lot of options for food nearby. You can eat outside food in your room. Excellent choice for your stay in Adimali.

    Travel Month: Jun 2024

    Room: Deluxe Double Room A/c

    Palm Tree Inn has replied on Sun Feb 02 22:37:08 IST 2025

    We thank you for your positive review and feedback🙏🏼

    1.0

    Terrible Stay

    joice k.family

    It's very genuine review. Very worst experience. Not suitable for family. Don't book any room there. In my room bathroom doesn't have any window curtains. Out siders can see everything. I informed the reception bu they were very reluctant to my approach. No cooperative staff. And after that no one would attended my call. And finally they give a curtain for hiding window. So please don't go for this hotel.

    Travel Month: May 2024

    Room: Deluxe Double Room A/c

    Palm Tree Inn has replied on Sun Feb 02 22:35:45 IST 2025

    We are disappointed to know you did not have a good stay with us and will review your feedback and do the needful.Once again apologies for the inconvenience🙏🏼

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