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Review Of Oritel Service Apartments

Powai, Mumbai | 2.5 km drive to Powai Lake

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    173 Ratings, 121 Reviews

    excellent
    19%
    very good
    35%
    average
    17%
    poor
    14%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 1
    • 2
    • 1
    • 4
    • 4
    • 3
    • 1
    • 2

    Rating Categories

    • Location4.0
    • Cleanliness3.7
    • Value For Money3.6
    • Food3.5
    • Facilities3.6
    • Checkin Experience3.2
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property has received mixed reviews. While some guests appreciate the friendly staff and decent food, many highlight issues such as cleanliness, poor maintenance, and inadequate amenities. The location is convenient for some, but others find it lacking in hygiene and upkeep. Some commend the spacious rooms, but others report bugs and broken fixtures. Overall, guests suggest improvements in cleanliness and service quality.

    Sort by:

    Positive first
    2.0

    Bad experience

    moumita h.solo

    The room is not properly clean. They have mentioned in make my trip that they have room service but they don’t have anything. The stuff are not professional. No proper wifi.

    Travel Month: Jun 2023
    1.0

    Hygiene and location

    nikkoo d.loyalty-iconsolo

    Very old property with poor hygiene and location is also not good, hygiene of bathrooms is not up to the mark.

    Travel Month: May 2023
    2.0

    Bad place to stay

    siddharth k.loyalty-iconsolo

    At some point in the past, this may have been a good hotel but not now. Amenities They couldn't even provide an extra water bottle to me, I asked for mosquito repellent even that didn't come, no spoon, no glass absolutely nothing in the room. No channels were coming on TV, when I asked he said housekeeping will look into it, and guess what nobody came in 4 days. Hygiene: Nobody came to clean the room in 4 days, even the common areas are not cleaned. The room has bugs all over, the toilet seat is dirty and broken, the windows are broken. Food: I asked for tea on check-in and he said the kitchen is closed at 6 PM. There is no space in the room to cook yourself provided they are selling it as a service apartment. No cutlery was provided whatsoever. Overall: Pathetic state, they are charging for one night with no option to cancel once you check when the ideal price for such a shabby place is not more than and that too only because it has working AC. Never booking hotels as this is the second time this has happened and most of the hotels are in pathetic condition and much different

    Travel Month: May 2023 (4-Night Stay)
    1.0

    Not cleaned room

    chetan s.business

    Hair were in bed and bed sheet was also not clean, very wrist experience of stay. Staff was also not supportive

    Travel Month: May 2023
    1.0

    Service less not properly maintained hotel

    satish k.family

    Hotel is not properly maintained. Ambience is not proper. Room service is not available. Tv and other devices were not working. Staff is arrogant. No cancellation is considered. Rent is charged at its highest level not worth paying.

    Travel Month: Apr 2023 (3-Night Stay)
    2.0

    Review - oritel

    benny j.business

    Uncleaned rooms, bathroom doors broken, bathroom windows open, tv not working, odd smell

    Travel Month: Apr 2023
    5.0

    Comfortable stay

    sunil k.business

    Nice experience altogether. Clean room and facilities were great too!

    Travel Month: Apr 2023 (3-Night Stay)
    • user photos
    • user photos
    • user photos
    3.0

    Average

    sudeep r.loyalty-iconfamily

    The property is poorly maintained. Location is ok. No restaurant service. Breakfast they arrange. They make one item for breakfast. You also get bread sandwich and fruits. Three nights i stayed in 1 bhk. A refrigerator, old sofa set, old microwave and old iron box available. Service is so so. Every day i had to ask for water bottle which they give. If you ask, they provide. Service is ok. For food, you need to order from outside. Lobby is lousy, an unused gym, dried up swimming pool and an unused weed infested garden is there. Just an average place which is over priced highly. There could be better options at this price.

    Travel Month: Jan 2023 (3-Night Stay)
    • user photos
    • user photos
    • user photos
    2.0

    average types property

    puneet g.loyalty-iconfamily

    very average quality of rooms and property. was told it's like 4star that prompted me to to pay so much for this property. completely misleading. photographs showing room quality seem to be intentionally hidden. Would help other travellers if more and accurate pictures of rooms were available.

    Travel Month: Jan 2023
    4.0

    Good stay

    pradeep s.loyalty-iconfamily

    Place was good and calm, they need to focus more on keeping the place clean, house keeping is not up to the mark

    Travel Month: Jan 2023 (4-Night Stay)
    1.0

    Very bad rooms. Not worthy

    hari p.loyalty-iconbusiness

    We paid almost 4500 per night and we got just 400rs worth room only. Terribly

    Travel Month: Dec 2022 (3-Night Stay)
    • user photos
    • user photos
    • user photos
    1.0

    Horrible

    sreejith s.loyalty-iconbusiness

    Worst ever stayed. Waste of money. Not worth more to 500 rupees.

    Travel Month: Dec 2022 (3-Night Stay)
    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    virender.loyalty-icon

    2

    Travel Month: Dec 2022
    2.0

    An old property which is not maintained after covid

    sidhharth g.business

    I was there for 1 night rooms are too small as expected in mumbai hotel/property not maintained wellphotos shown are quite old, may be of before covideven they dont provide the kettle in the room for tea and coffee which was mentioned in the amnetiesits not at all value for moneyi think if they work a bit on maintainance then yes they can make it a good property

    Travel Month: Dec 2022
    1.0

    Terrible Stay

    suman c.loyalty-icon

    Stay was reasonably okay in terms of comfort. Little old building with a booth bungalow beside that gives it a creepy feeling. Workers randomly come and bang the door loudly for cleaning as there is no dnd button. Room does not get locked from outside when u go out. So definitely a security risk especially for women. The receptionist was demanding extra payment during the time of checkout saying that i did not checkout before 11 am. because they didn't remind me before 11 am or told me anytime before that i should strictly checkout before 11. Customer was supposed to get one water bottle in the morning and one in the evening. I never got them and had to sometimes go down and ask the reception for the bottle. Useless hotel.

    Travel Month: Dec 2022
    1.0

    Terrible Stay

    lenin.loyalty-icon

    It’s an old dilapidated place at-least 15 plus year old building. The pictures is not even 1% matching in real. This is an oldest apartment i have ever stayed.

    Travel Month: Nov 2022 (4-Night Stay)
    1.0

    Terrible Stay

    ashish g.loyalty-icon

    sofa was full of dust and bed bugs, bedroom blanket ans bed sheets were not clean, no toilet paper in toilet. dust on tv and othrr furniture.

    Travel Month: Nov 2022
    3.0

    Review

    atharva.loyalty-iconsolo

    No great shakes. Very average experience

    Travel Month: Oct 2022
    1.0

    Terrible

    rijin r.loyalty-iconbusiness

    Worst stay i have ever had. Unclean rooms, hazels check in,

    Travel Month: Oct 2022
    • user photos
    • user photos
    • user photos
    1.0

    Terrible hotel/ service appartment

    deepak g.loyalty-icon

    It's a very poor service apartment and definitely not value of money. Any price more thandoesn't deserve this hotel. Rooms are so small that any hostel room would be compared with this oritel

    Travel Month: Sep 2022

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