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Review Of New Royal Inn

Central Pondicherry, Pondicherry | 1.3 km drive to Promenade Beach

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    2.9
    Average

    20 Ratings

    excellent
    25%
    very good
    25%
    average
    5%
    poor
    0%
    bad
    45%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 4
    • 5
    • 1
    • 1
    • 1
    • 3
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness3.8
    • Room3.0
    • Value For Money2.6
    • Facilities2.4
    • Child Friendliness2.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property boasts a great location, close to all the must-see spots in Pondicherry, making it convenient for exploring. Some guests enjoyed the breakfast and found the staff cordial. However, many reviews highlight issues like small, dirty rooms, lack of hot water, and poor maintenance. Several guests faced a shortage of basic amenities and felt the pricing was not justified for the services provided. Overall, experiences seem mixed with notable concerns about cleanliness and service.

    5.0

    Good

    suresh d.loyalty-icongroup

    Good overall. Just go and enjoy.

    Travel Month: Jan 2020

    Room: Standard

    1.0

    Overrated and pathetic

    kishore v.family

    The location is fine. Rooms are very small stinky. Washrooms are very unhealthy. No hot water provided. Paid overrated amount and worst amenities. Plus don't opt this hotel.

    Travel Month: Dec 2019

    Room: Standard

    3.0

    Hot water wasn't available

    pradeep r.couple

    Hot water wasn't available, also drinking water not served, dust in cupboard

    Travel Month: Dec 2019

    Room: Deluxe Room

    1.0

    Terrible Stay

    abhay k.family

    Simply cheated. Had to sleep on floor.

    Travel Month: Dec 2019

    Room: Standard

    1.0

    Horrible service, no amenities

    dibyani d.loyalty-icongroup

    The hotel refused to provide water bottles, shampoo/toothpaste and even plates! There was no service of any kind and we did not get hot water even after asking.

    Travel Month: Dec 2019 (3-Night Stay)

    Room: Suite

    1.0

    One of the worst hotel. Rooms are very very very bad

    sabari k.couple

    Dont book this hotel buddies rooms are not good. Not properly maintained

    Travel Month: Dec 2019

    Room: Standard

    5.0

    Best value for money

    amarnath m.group

    The location of the hotel is very good that everything that is mandatory to visit in Pondicherry is very near. The room is quite good to live in.

    Travel Month: Nov 2019

    Room: Deluxe Room

    5.0

    Stay at New Royal Inn

    soumick m.family

    The stay at the hotel was pleasant. Staff was very cordial. The breakfast is great. It is located at a very convenient place, neither far from the City nor the Beach. Would definitely stay here if I visit Pondicherry again.

    Travel Month: Nov 2019 (3-Night Stay)

    Room: Standard

    1.0

    Had all our side

    johnny p.

    Had all out side and nothing was good though I did not had chance to leave as it was night.
    Room was dirty and smelled bad. I could breath.

    Travel Month: Mar 2018

    Room: Standard

    1.0

    Terrible Stay

    nandakumar k.

    For this price worthless hotel never recommend to anyone.

    Travel Month: Jul 2018

    Room: Standard

    5.0

    Value for money

    manimaran k.couple

    It is good and clean room also wash room Area also nice near by lot of tables main area lot of enjoyments and near by bystand bike parking also available water facilities excellent also Hard water... It is totally good value for money in this hotel new royal.

    Travel Month: Mar 2017

    Room: Standard Room

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