The property boasts a stunning heritage feel with beautiful architecture and lush greenery, creating a regal atmosphere. Guests rave about its fantastic location near top attractions and excellent in-house dining options like Palladio and Shikara Bagh. The staff is often praised for their warm hospitality and helpfulness, adding to the overall charm. While some amenities could use improvement, the exquisite surroundings and cultural experiences, including dance performances, make it a memorable stay for many.