Currency
INR
Select CheckIn Date
Select CheckOut Date
You are booking hotel for more than 30 days
Arithang Road, Gangtok | 1.3 km drive to MG Marg Market
66 Ratings, 38 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
Powered by Myra.AI
Guest reviews highlight a mixed bag of experiences at this property. Many appreciate the decent staff service, especially noting helpfulness and politeness. The location is convenient, being close to MG Road, although the uphill walk can be challenging for some. While food quality received some positive mentions, it was also criticized for being inconsistent. However, cleanliness and maintenance issues in rooms are a recurring concern.
Sort by:
VERY BAD EXPERIENCE
familyबहुत ही बुरा होटल है, हमने two rooms - Executive Room With Mountain View And Open Terrace with Breakfast & Dinner के साथ बुक किया था जिसमे बताया गया था WELCOME Drink दिया जाएगा पर वो नही मिला, dinner 10:30 pm रात्री में दिया गया जिसका क्वालिटी बहुत ही घटिया था breakfast तो इतना घटिया था कुछ कहना ही बेकार है। न तो रूम में पानी गर्म करने के लिए water kettle electric था , open terrace तो बहुत ही बुर smail कर रहा था। बाथरूम में फ्लश सही से नही चल रहा था। बेड शीट फटा हुआ था कुल मिला के बहुत ही बुरा experience रहा हमने आगे का 3 दिन का बुकिंग कैंसिल करके दूसरे होटल में जाना ही उचित समझा।
Room: Executive Room with mountain view and open terrace
Good and best
Nice to go with family and good service
Room: Comfort Queen
Good stay and decent staff
Very good balcony view on top floor. Hotel staff is very decent and helpful. Food is also nice. Approx 1km uphill walk for mg road and lal market.
Room: Classic Room
Namdul Boutique Hotel has replied on Mon May 08 08:48:31 IST 2023
Dear valued guest, we are fortunate that you chose namdul family to serve you. We regret about the temporary nonfunctioning of the eminities. We hope to see you again for your comfortable stay with us! warm regards
Food, hygiene. & safety standards are good
All articles and arrangements are made good
Room: Classic Room
Stay at namdul hotel
Disappointed by the fact that the hotel didn't provide facilities as mentioned by mmt. And refused when shown the booking voucher. Rooms provided were not clean especially toilet. The toilet shower broken. Bathroom door won't close. Basic toiletries not provided. Have to ask for everything. Overall best to avoid. Not to mention the location is quite downhill at a downward slope. Not fit for elderly and kids
Room: Comfort Queen
Namdul boutique hotel
Good destination for stay. The staff name arya was so good and attentive. Service was excellent. I would suggest this hotels to others too.
Room: Classic Room
Namdul Boutique Hotel has replied on Sun May 08 08:18:57 IST 2022
Dear valued guest, we are on cloud nine having you with us. We look froward to have you and your family again among us. Regards
Food
Food was good. And price is also good
Room: Comfort Room
Namdul Boutique Hotel has replied on Fri Apr 30 16:59:09 IST 2021
Dear valuable guest greetings from v. C the namdul boutique hotel & spa thank you for sparing your valuable time to share with us your feedback. We are committed to exceeding our guest's expectations, through unremitting dedication to perfection in every aspect of service. It is feedback like yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visit. Regards
Excellent Stay
Very nice hotel always maintaining safety for guests. Nice behavior of all staff. Food price is very cheap, especially I will recommend not to take food from outside. Food delivery is always on time. Mind-blowing bar cum restaurant with mountain views. One thing i will mention here that yesterday was a spaical day in my life but after check in hoteliers reminder me with a suprise. Location is very near to mg marg it took only less then 10 minutes walking. Overall my experience was very good. Will recommend all of travellers to visit once in this property. At first i also denied to book this hotel for review. But now after visiting the hotel i came to know that hotel management is being change from mid of march 2021. So don't go about previous review. *highly recommended and appreciate about hotel staff behaviour*
Room: Comfort Room
Namdul Boutique Hotel has replied on Tue Apr 06 19:15:08 IST 2021
Dear valuable guest greetings from v. C the namdul boutique hotel & spa thank you for sparing your valuable time to share with us your feedback. We are committed to exceeding our guest's expectations, through unremitting dedication to perfection in every aspect of service. It is feedback like yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visit. Regards
Good Stay
Rooms were good and service was also decent.
Room: Classic Room
Namdul Boutique Hotel has replied on Tue Mar 23 11:42:01 IST 2021
Dear valuable guest greetings from dream z group of hotels and resort thank you for sparing your valuable time to share with us your feedback. We are committed to exceeding our guest's expectations, through unremitting dedication to perfection in every aspect of service. It is feedback like yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visit. Regards
Poor Stay
Location was too far from MG Marg. Food is okay and services are terrible.
The manager was not bothered about the guest. In fact, he promotes his travel agency card when I ask for a hotel card. Room service poor. They are laughing and gossips. They have no work always surfing youtube. I order tea at 6:00 am but they forget and when I remind him they give it at 10:30. I order lunch in the morning but when we go for lunch they deny. Each and everyone there is not customer friendly. The room was not the same as shown in the picture. Inf-act they didn't take baggage. Very poor experience. Don't recommend it.
Room: Deluxe Room
Namdul Boutique Hotel has replied on Wed Mar 17 19:33:59 IST 2021
Dear valuable guest thank you for rating us and sharing with us your feedback! we would like to extend to you most sincere apologies regarding your experience at our hotel, your reviews and ratings are valuable for us. We are making every possible effort to better ourselves in all aspects. Your feedback has prompted us to rethink on our management strategies. We have already started working on your suggestions. We are glad to have you stay with us and we look forward to your continued visit. Regards
Unhygienic
Room was not and unhygienic also staff was not supportive.
Room: Deluxe Room
Namdul Boutique Hotel has replied on Fri Jan 08 12:37:52 IST 2021
Dear valuable guest thank you for rating us and sharing with us your feedback! we would like to extend to you most sincere apologies regarding your experience at our hotel, your reviews and ratings are valuable for us. We are making every possible effort to better ourselves in all aspects. Your feedback has prompted us to rethink on our management strategies. We have already started working on your suggestions. We are glad to have you stay with us and we look forward to your continued visit. Regards
Not good
Just don’t book this hotel. Try another hotel with good review. Room you see in the pictures are different from the one you get here.
Don’t book this hotel. Just waste of money. You’ll regret your booking here.
Room: Deluxe Room
Namdul Boutique Hotel has replied on Fri Jan 08 12:38:16 IST 2021
Dear valuable guest thank you for rating us and sharing with us your feedback! we would like to extend to you most sincere apologies regarding your experience at our hotel, your reviews and ratings are valuable for us. We are making every possible effort to better ourselves in all aspects. Your feedback has prompted us to rethink on our management strategies. We have already started working on your suggestions. We are glad to have you stay with us and we look forward to your continued visit. Regards
Pathetic experience at Namdul Boutique
Water was totally gone. No manager attend us. No one was there in The reception during The situation
Room: Premium Suite Room With A Mountain View
Namdul Boutique Hotel has replied on Fri Jan 08 12:38:30 IST 2021
Dear valuable guest thank you for rating us and sharing with us your feedback! we would like to extend to you most sincere apologies regarding your experience at our hotel, your reviews and ratings are valuable for us. We are making every possible effort to better ourselves in all aspects. Your feedback has prompted us to rethink on our management strategies. We have already started working on your suggestions. We are glad to have you stay with us and we look forward to your continued visit. Regards
Not worthy
It's a very poor experience with this hotel. They mention with this booking room slipper, welcome drinks, electric kettle, but they didn't give us after asking two or three times. When we asked for anything and also said MMT mentioned this things like cake, iron table or board, dental kit, toiletries, balcony, slippers. They denied and say if you have any problem with this hotel you may leave. But we don't give you anything except room. Room is average. MG marg is also near but not for old or kids. They didn't give us also mineral water which was complimentary. Bottle seal was open and towel, blankets also too dirty and smelled very bad. Receptionist was too rude. When anybody asked for any problem with the hotel they always saying for leaving hotel. Not helping person anyone.
Room: Luxury Super Deluxe Room
Namdul Boutique Hotel has replied on Tue Mar 24 18:33:25 IST 2020
Dear valuable guest, Greetings from Dreamz group of hotels and resort. Thank you for sparing your valuable time to share with us your feedback. We are committed to exceeding our guest's expectations, through unremitting dedication to perfection in every aspect of service.It is feedback like yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to The pleasure of your continued visit. Regards
An excellent choice
This is a nice hotel. We stayed as a group of friends. It's such a nice experience. Do visit it.
Room: Luxury Super Deluxe Room
Namdul Boutique Hotel has replied on Tue Feb 25 16:11:15 IST 2020
Dear valuable guest greetings from Dreamz group of hotels and resort thank you for sparing your valuable time to share with us your feedback. We are committed to exceeding our guest's expectations, through unremitting dedication to perfection in every aspect of service. It is feedback like yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to The pleasure of your continued visit. Regards
Good Stay
Nice stay. Rooms are descent. Well mannered staff. Namely Devendra Rupesh Saurav Rahul. Everyone was very polite and courteous. Need to improve on quality of food. Price for food was very high. Go for premium suite room for lovely mountain view. You can't find mountain view from your window but once you step out of your room, you will find the beautiful view. Try room 302 it was awesome. Last but not least they couldn't offer me the premium suite room on the second day of my stay although it was reserved in my name. Little upset with that otherwise pleasant stay. Location was nearby to mg marg but u have to climb steep height to reach The place which is certainly not possible for The aged people. After arriving Deorali bazaar you need to book a cab to reach arithang road to reach the hotel.
Room: Premium Suite Room With A Mountain View
Namdul Boutique Hotel has replied on Tue Feb 18 12:51:14 IST 2020
Dear valuable guest greetings from Dreamz group of hotels and resort thank you for sparing your valuable time to share with us your feedback. We are committed to exceeding our guest's expectations, through unremitting dedication to perfection in every aspect of service. It is feedback like yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to The pleasure of your continued visit. Regards
Worth every penny
The stay was good, rooms were very nice and clean, pretty good service overall. Although areas of improvement also plenty. Keep it up.
Room: Premium Suite Room With A Mountain View Discount on Food & Beverage available on 2019-12-16
Namdul Boutique Hotel has replied on Mon Feb 17 17:51:50 IST 2020
Dear valuable guest greetings from Dreamz group of hotels and resort thank you for sparing your valuable time to share with us your feedback. We are committed to exceeding our guest's expectations, through unremitting dedication to perfection in every aspect of service. It is feedback like yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to The pleasure of your continued visit. Regards
Gangtok tour
3 to 4 minute walking direction from MG mark place is good and staff response is quick. I can't comment about fooding cause I had on outside of hotel.
Room: Deluxe Room
Namdul Boutique Hotel has replied on Tue Feb 11 16:40:06 IST 2020
Dear valuable guest thank you for rating us and sharing with us your feedback! We would like to extend to you most sincere apologies regarding your experience at our hotel, your reviews and ratings are valuable for us. We are making every possible effort to better ourselves in all aspects. Your feedback has prompted us to rethink on our management strategies. We have already started working on your suggestions. We are glad to have you stay with us and we look forward to your continued visit. Regard
Poor Stay
The behaviour of staff was very nice and very helpful. But The concern area is tv is not recharged, wi-fi working very slow. Rather than these hotel was nice
Room: Deluxe Room
Namdul Boutique Hotel has replied on Fri Jan 31 20:02:14 IST 2020
Dear valuable guest thank you for rating us and sharing with us your feedback! We would like to extend to you most sincere apologies regarding your experience at our hotel, your reviews and ratings are valuable for us. We are making every possible effort to better ourselves in all aspects. Your feedback has prompted us to rethink on our management strategies. We have already started working on your suggestions. We are glad to have you stay with us and we look forward to your continued visit. Regards
Good
Hotel room is spacious and clean but mostly The food item in The menu was unavailable so you have to go out to mg Road for eating.
Room: Deluxe Room
Namdul Boutique Hotel has replied on Tue Jan 21 17:39:30 IST 2020
Dear valuable guest thank you for rating us and sharing with us your feedback! We would like to extend to you most sincere apologies regarding your experience at our hotel, your reviews and ratings are valuable for us. We are making every possible effort to better ourselves in all aspects. Your feedback has prompted us to rethink on our management strategies. We have already started working on your suggestions. We are glad to have you stay with us and we look forward to your continued visit. Regard
Gangtok
Sungava
Gangtok
Gangtok
Deorali Bazar
Arithang
Gandhi Road
Kalimpong Khasmahal
Gandhi Road
Ghoom
Chauk Bazaar
Kalimpong Khasmahal
West Point
Mall Road
Kalimpong Khasmahal
Naku
Deorali Bazar
Vishal Gaon
MG Marg
Arithang
Chandmari
Sungava
Ranipool
Gangtok
Sungava
Arithang Road
