The property has easy access and enjoyable amenities, with some guests appreciating the cultural events and staff. However, the overall experience is generally negative. Many guests faced cleanliness issues, such as dirty rooms, cockroaches, and unwashed linens. Food quality was consistently criticized, with limited options available. Services like early tea and room service were lacking, and maintenance issues, including faulty AC and TVs, added to the disappointment. The staff's attitude also received negative remarks, contributing to an unsatisfactory stay.