Disappointed by Unfair Charges for Rose Petal Stains
I recently stayed at jardin with my partner and overall, our experience was pleasant—until checkout. As part of a small romantic gesture, my partner had decorated the room with rose petals. It was a lovely touch, and something many couples do during such stays.
However, to our surprise and disappointment, the hotel staff informed us at checkout that we would be charged ₹1800 for "damage" to the white bedsheet due to rose petal stains. I find this charge completely unreasonable. Rose petals are organic and any staining they leave can typically be cleaned with standard laundry effort. It’s not permanent damage.
It felt like an unnecessary way to extract extra money from guests, especially since the stains were not a result of negligence or misuse—just a small romantic gesture that many hotels actually encourage. Instead of showing hospitality or even attempting to clean the linen first, they directly decided to charge us.
This experience left a sour taste and ruined what was otherwise a beautiful memory. I urge the management to reconsider such rigid and unfair policies, and to treat genuine guests with more understanding and transparency.
— A disappointed guest