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You are booking hotel for more than 30 days
Mawdiangdiang, Shillong
8 Ratings, 4 Reviews
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Very bad experience
they were not aware of my booking, when visited . I booked 3 beds room, but any how provided a 2 beds room of small size.no water supply in wash basin and no water tape near by EWC. no bucket, no water supply next day in morning when complained, no response.and caretaker approached to assault. no break fast, even agreed to supply, Located in remote area, having no conveyance and fooding facility nearby.
Room: Room No. 2
NAGA GUEST HOUSE has replied on Wed Nov 01 14:49:29 IST 2023
Hello sir, I just joined today after availing leave for a few days last month. Confusion arise in the booking due to communication gap which I deeply regret and apologise for this lapse. As regard the misunderstanding with the care taker, I have sought an explanation from hik and he has admitted his fault and deeply regret for his behaviour and requested and excused this time and promised not to repeat this time in future. On the part of the management we will take steps to improve the services to the best of our ability and to the satisfaction of our guest, Thank you
Good Stay
Comfortable and big room, good place to stay, especially good for those who are coming to negrim for treatment.
Room: Room No. 6
NAGA GUEST HOUSE has replied on Wed Nov 01 14:40:20 IST 2023
Thank you for the review
Non availability of room and had to make alternate arrangements
I was not allowed to stay at homestay and i had to stay at another hotel, and the booking is non refundable. I have incurred losses due to this. Look into the matter for resolving the issue.
Room: Room 2
NAGA GUEST HOUSE has replied on Wed Nov 01 14:39:45 IST 2023
Sorry for the inconvenience cause, booking amount has already been transferred back to you. Thank you
Terrible Stay
Okay
Room: Room No. 1
NAGA GUEST HOUSE has replied on Sun Apr 28 19:02:28 IST 2024
Thank you for your stay
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