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You are booking hotel for more than 30 days
Arithang Road, Gangtok | 1.3 km drive to MG Marg Market
993 Ratings, 431 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Good experience
Very welcoming and professional experience
Room: Standard Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Mon Nov 03 20:37:04 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good Stay
. The food was good and the amenities were good just furniture and carpet needed dusting properly and service was well not so high .
Room: Standard Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Fri Oct 17 20:42:33 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Average Stay
Room and balcony view is too good. I have asked to decorate the room for celebrations but they haven't made it stating some silly reasons. Last day water is not made available. They have given us one bucket of cold water for the shower. Restaurant and food is okish.
Room: Standard Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Sat Oct 11 20:33:31 IST 2025
Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team.
Average Stay
Room is very nice, food is also good, but few things they need to improve, as a hotelier I will suggest them to specially take into food service part,last time aslo I visited that time everything was all alright but this time there is shortage of man power , but location wise this property is very good 👍
Room: Standard Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Sat Oct 11 20:33:40 IST 2025
Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team.
Excellent Stay
Very Good Services of this hotel. Specially the staffs are very polite for their service. I will recommend Muscatel for staying whenever choosing a hotel to stay.
Room: Standard Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Wed Sep 10 20:03:45 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
nice stay
it was a great stay and one receptionist Anchal is supportive staff it was really good experience Anchal is excellent staff
Room: Standard Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Fri Sep 05 20:21:36 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good Stay
Well behaved staff neat and clean room. Hotel staff hospitality was oustanding. The recepsonist girl was very helpful and friendly talking. Thanks toall the Muscatel Hotel staff 👍👍
Room: Standard Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Sat Aug 09 17:38:48 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
One of the beet hospitality I ever visit any hotel
Room: Standard Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 24 16:29:46 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Very good property and hospitality
Very good property and hospitality, services very good, good atmosphere, good scenery view, location also perfect nearby of MG Marg.
Room: Deluxe Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 03 15:44:12 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good Stay
Location of the property was very good. Rooms were in good condition Food could have been little better. Food was average as compared to hotels standard
Room: Deluxe Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Fri Jun 27 16:58:34 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
Excellent
Room: Deluxe Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Fri Jun 27 16:58:43 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Terrible Stay
worst experience room was not good washroom condition is horrible.. no fan in room
Room: Deluxe Room
Terrible Stay
The property asked me to cancel my booking as there was a water crisis only in that hotel. Very average quality rooms and food.
Room: Deluxe Room
very good
Neat n clean ....staff r very good ....there help all time .... location is very near to city .......
Room: Deluxe Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 03 15:44:44 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
It was a very comfortable stay and the room was very clean and tidy also they were spacious. The food and other services were also good and they provided everything else needed. Overall it was a great experience and I would recommend this place to everyone
Room: Deluxe Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 03 15:44:51 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Average Stay
no
Room: Deluxe Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 17 13:51:15 IST 2025
Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team.
nice
great experience
Room: Deluxe Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 17 13:52:30 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good stay
The stay was good and the employees are very supportive. Highly Recommend… It’s near to MR Marg approx 400 meters and very close to West Point mall.
Room: Deluxe Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 03 15:45:02 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
It was very clean and nice
Room: Deluxe Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 17 13:52:39 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Average Stay
The experience was not good. 1. Wi-Fi speed was too slow. 2. Room no. 702 wash basin broken and bathroom was hazzy. 3. Towels were not cleaned properly.
Room: Deluxe Room
Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 17 13:52:54 IST 2025
Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team.
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