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Review Of Muscatel Grand Silkroute - 300 Mts from MG Marg

Arithang Road, Gangtok | 1.3 km drive to MG Marg Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.1
    Very Good

    993 Ratings, 431 Reviews

    excellent
    51%
    very good
    31%
    average
    9%
    poor
    4%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 4
    • 5
    • 5
    • 5
    • 4
    • 4
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness4.3
    • Room4.5
    • Food3.8
    • Hospitality4.5
    • Value For Money4.1
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    Review Summary

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    • Clean and spacious rooms with a great view.
    • Friendly and polite staff, always ready to assist.
    • Located just a short walk from MG Marg, making it easy to explore.
    • The food is tasty, though a bit pricey.
    Read more

    Sort by:

    Positive first
    5.0

    Good experience

    uditayan p.couple

    Very welcoming and professional experience

    Travel Month: Oct 2025

    Room: Standard Room

    • user photos
    • user photos
    • user photos

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Mon Nov 03 20:37:04 IST 2025

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.

    4.0

    Good Stay

    sanchari b.group

    . The food was good and the amenities were good just furniture and carpet needed dusting properly and service was well not so high .

    Travel Month: Oct 2025 (4-Night Stay)

    Room: Standard Room

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    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Fri Oct 17 20:42:33 IST 2025

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.

    3.0

    Average Stay

    avinash b.family with 1 kid

    Room and balcony view is too good. I have asked to decorate the room for celebrations but they haven't made it stating some silly reasons. Last day water is not made available. They have given us one bucket of cold water for the shower. Restaurant and food is okish.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Standard Room

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Sat Oct 11 20:33:31 IST 2025

    Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team.

    3.0

    Average Stay

    soumik m.family with 1 kid

    Room is very nice, food is also good, but few things they need to improve, as a hotelier I will suggest them to specially take into food service part,last time aslo I visited that time everything was all alright but this time there is shortage of man power , but location wise this property is very good 👍

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Standard Room

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Sat Oct 11 20:33:40 IST 2025

    Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team.

    5.0

    Excellent Stay

    syed s.family

    Very Good Services of this hotel. Specially the staffs are very polite for their service. I will recommend Muscatel for staying whenever choosing a hotel to stay.

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Standard Room

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    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Wed Sep 10 20:03:45 IST 2025

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.

    5.0

    nice stay

    armaan h.group

    it was a great stay and one receptionist Anchal is supportive staff it was really good experience Anchal is excellent staff

    Travel Month: Aug 2025

    Room: Standard Room

    • user photos

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Fri Sep 05 20:21:36 IST 2025

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.

    4.0

    Good Stay

    dipankar d.couple

    Well behaved staff neat and clean room. Hotel staff hospitality was oustanding. The recepsonist girl was very helpful and friendly talking. Thanks toall the Muscatel Hotel staff 👍👍

    Travel Month: Jul 2025

    Room: Standard Room

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    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Sat Aug 09 17:38:48 IST 2025

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.

    5.0

    Excellent Stay

    abhishek v.

    One of the beet hospitality I ever visit any hotel

    Travel Month: Jul 2025

    Room: Standard Room

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 24 16:29:46 IST 2025

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.

    5.0

    Very good property and hospitality

    deo p.business

    Very good property and hospitality, services very good, good atmosphere, good scenery view, location also perfect nearby of MG Marg.

    Travel Month: Mar 2025

    Room: Deluxe Room

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 03 15:44:12 IST 2025

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.

    4.0

    Good Stay

    jaiprakash r.

    Location of the property was very good. Rooms were in good condition Food could have been little better. Food was average as compared to hotels standard

    Travel Month: Jun 2025

    Room: Deluxe Room

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Fri Jun 27 16:58:34 IST 2025

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.

    5.0

    Excellent Stay

    shantanu m.

    Excellent

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Fri Jun 27 16:58:43 IST 2025

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.

    1.0

    Terrible Stay

    danish a.

    worst experience room was not good washroom condition is horrible.. no fan in room

    Travel Month: May 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    ayush s.

    The property asked me to cancel my booking as there was a water crisis only in that hotel. Very average quality rooms and food.

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room

    5.0

    very good

    shantilal j.family

    Neat n clean ....staff r very good ....there help all time .... location is very near to city .......

    Travel Month: May 2025

    Room: Deluxe Room

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 03 15:44:44 IST 2025

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.

    5.0

    Excellent Stay

    bhaswati d.

    It was a very comfortable stay and the room was very clean and tidy also they were spacious. The food and other services were also good and they provided everything else needed. Overall it was a great experience and I would recommend this place to everyone

    Travel Month: May 2025

    Room: Deluxe Room

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 03 15:44:51 IST 2025

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.

    3.0

    Average Stay

    siddharth m.

    no

    Travel Month: May 2025

    Room: Deluxe Room

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 17 13:51:15 IST 2025

    Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team.

    5.0

    nice

    mayank v.family

    great experience

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
    • user photos

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 17 13:52:30 IST 2025

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.

    4.0

    Good stay

    group

    The stay was good and the employees are very supportive. Highly Recommend… It’s near to MR Marg approx 400 meters and very close to West Point mall.

    Travel Month: May 2025

    Room: Deluxe Room

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 03 15:45:02 IST 2025

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.

    5.0

    Excellent Stay

    garima s.

    It was very clean and nice

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 17 13:52:39 IST 2025

    Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.

    3.0

    Average Stay

    milan g.business

    The experience was not good. 1. Wi-Fi speed was too slow. 2. Room no. 702 wash basin broken and bathroom was hazzy. 3. Towels were not cleaned properly.

    Travel Month: Apr 2025

    Room: Deluxe Room

    Muscatel Grand Silkroute - 300 Mts from MG Marg has replied on Thu Jul 17 13:52:54 IST 2025

    Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team.

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