Guests found the property largely disappointing, citing cramped rooms, uncomfortable beds, and ineffective air conditioning. Many reported poor maintenance, with bathrooms in bad shape and unclean linens. The staff's service was often described as unfriendly, and there were hygiene concerns with the food. While some appreciated the convenient location and friendly staff, others encountered serious issues like cockroaches in the breakfast. Overall, the experience was mixed, with several guests feeling the property was not worth the price.