Review Of Minas Manor

The service and staff behavior were disappointing and very average. and there was a noticeable lack of hospitality.

The place was good and the amenities was good

PROS: The room & washroom was Clean Food was good (Lunch & Dinner) Complimentary Breakfast was decent. Ample Parking space Airport is nearby CONS: Location - Outer from City centre you won't find any restaurant/shops nearby Not flexible & Corporate friendly, for instance my colleague came in the morning to pick me and we had an online meeting for 30 mins but the hotelier denied that visitor couldn't enter the room, finally for the 30 mins we sat in the Hotel lobby for the meeting with full sweating due to weather & non AC. I requested for 30 mins grace time for checkout - Hotelier denied I stayed for 2 nights, I requested for house keeping after completing 1 night - Hotelier denied They will close the Hotel's maingate post 10:30 PM post that you can't go for a walk. Hotel'a rules are very tight - I couldn't enjoy the hospitality felt like a prisoner. Pricing is also higher, I paid ₹3400 + GST per day for Single Occupancy.

Not much good experience okay experience

I wouldn't recommend staying at this hotel even to my enemy.The hotel and the rooms are clean, but the staff who manage the hotel are not polite. They only talk to the guests unnecessarily. I have been using Make My Trip for the past 4 years and I have never seen a hotel with such bad staff.

Location, near airport with in budget and food. I didn't availe room service comment on this

I travelled with my wife and i asked the front office guy want to see the room he said only one should go and see and very rude no good service

please tech how to handle guest

a nice stay calm place provided good and best service

One of the best places to stay in Trichy. The staff is courteous, the rooms clean and they have an amazing restaurant. Please consider this as your stay for the city.

good but the staff behaviour needs to be changed apart from that everything is good

The location is at a premium place and rooms were well maintained. The problem here is they ask us to follow the rules of the hotel but they never follow the rules . We know the hotel is a service industry where the way the hotel staff interacts with customers makes much difference.Here the staff are good but the owner himself becomes angry suddenly that has to be changed

Well-appointed rooms. Near to Airport. IPL matches were played on the big screen. However, with sacrifice in car parking. My car was kept outside and parked within the compound later in the night. Checks done by staffs before checkout. Breakfast was good. No outside food allowed. Can't open the window shutters in room for fresh air in morning.

WORST EXPERIENCE EVER..!! We were here to enjoy a family family in a calm mindset but this manager spoit our mood the moment we entered the hotel. He is by far the curt, mannerless, rude, obnoxious person we have ever met in our lives. He refused to let us enter the room we booked with our kid citing rules... he said we had to upgrade and then refused upgrade too.. He is too inhuman to even welcome humans let alone guests.. I WOULD NOT RECOMMEND THIS HOTEL THOUGH NEAT, EVEN TO MY ENEMY EVEN IF IT WAS THE LAST HOTEL IN THE WORLD...!! I WOULD RECOMMEND THE MANAGEMENT TO CLEAR HIM OFF HIS POSITION OR ELSE THE HOTEL WILL UNDERGO SEVER LOSS AND POTENTIAL DHUT DOWN..

Room was clean. Location not that great. Service should be improved. Staff and management should improve on their hospitality.

The service ,rooms ,food everything is very excellent here this is the best hotel I have stayed in thiruchirapalli so far and it feels lyk home nice experience actually u may go for it with out second opinion.

Beautiful and well maintained property. Clean and well equipped rooms. Worth a stay! Kudos to the team for their efforts.

Hotel minas manor is a perfect place for stay near airport - quiet and comfortable stay

Ok

Top notch ambience very clean and well maintained top class amineities good resturant eco friendly