Hotel High Point

Hotel High Point has replied on Fri Oct 03 10:10:25 IST 2025

Dear Ms. Divya S, Thank you for your fantastic 5-star rating and for sharing your experience! We are delighted to hear you had an Excellent Stay with us. We're so glad you found our central location made commuting very convenient and that you enjoyed the comfortable rooms and equally good food. We look forward to welcoming you back again soon. Sincerely, The High Point Team

Hotel High Point

Dear Mr. Mahesh Kumar, Thank you for the fantastic 5-star rating and for sharing your experience. We are thrilled to hear that you had an "Excellent Stay" with us. It's wonderful to know that you found our services to be great, our rooms very clean, and our staff cooperative. We're happy that you had an overall good experience. We look forward to welcoming you back again soon. Sincerely, The High Point Team

Hotel High Point has replied on Thu Sep 25 10:14:04 IST 2025

Dear Mr. Benjamin Devaprabu, Thank you for the fantastic 5-star rating and for sharing your feedback. We're thrilled you had an excellent stay with us. It's great to know you appreciated the nice ambience, well-furnished rooms, cozy restaurant, and our ideal location. We look forward to welcoming you back again soon. Sincerely, The High Point Team

Hotel High Point has replied on Thu Sep 25 10:16:04 IST 2025

Dear Mr. Bikrram Tomar, Thank you for your 4-star rating and for the great feedback. We're happy to hear that our hotel was a good fit for your business travels, and that you found our space clean, our food good, and our staff friendly and helpful. It's also great to know you appreciated our fully stocked bar. We understand your point about our location in a commercial building. While this makes us an ideal choice for business visitors, the city of Trichy itself is a famous temple town with a lot to offer families looking to explore. We hope to welcome you back on your next business trip to the city. Sincerely, The High Point Team

Hotel High Point has replied on Mon Sep 01 09:22:35 IST 2025

Dear Mr. Dhruv Patel, Thank you for your fantastic review and for giving us a perfect 5-star rating! We are thrilled to hear you had such an excellent stay. Your wonderful comments about our staff going above and beyond and the rooms being spotless mean the world to us. We take great pride in our team's dedication to providing a comfortable and flawless experience for every guest. We are so glad you appreciated the cleanliness, food, and value for money. We look forward to welcoming you back for another exceptional stay soon. Warm regards, The Hotel Management

Hotel High Point

Dear Mr.R Prathap Kumar, Thank you for your review and for your valuable feedback regarding our pricing. We are sorry to hear that you feel our rates are too high. We want to assure you that we work to provide the best possible value to our guests. We do offer a price match guarantee for our direct bookings to ensure you receive a comparable or better price than what you find online. For future stays, we encourage you to call us directly so we can ensure you receive the best possible rate, including any applicable corporate discounts. We appreciate you highlighting our cleanliness, and we hope to have the opportunity to welcome you back soon to provide you with a more satisfying experience. Warm regards, The Hotel Management

Hotel High Point has replied on Thu Aug 28 11:01:20 IST 2025

Dear Mr. Shaju Cherian, Thank you for your wonderful review and for taking the time to share your experience with us. We are so pleased to hear that you had a great stay. We truly appreciate your kind words about our professional staff and the good quality of our rooms, beds, and toilet facilities. It is our goal to provide a comfortable and welcoming experience for all our guests, and your feedback confirms that we are achieving this. We are delighted that your overall experience was wonderful, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards, The Hotel Management

Hotel High Point has replied on Thu Aug 28 11:00:37 IST 2025

Dear Mr.Rajaganapathi, Thank you for your feedback regarding your recent stay. We sincerely apologize that your stay did not meet your expectations, and we are concerned to see your rating of 1. We understand your frustration regarding the issues you faced. We would like to address them directly. Regarding the hot water, we have a fully functional geyser system in our rooms; we apologize for any confusion and delay in assisting you with the heater switch. As for the telephone, you were staying in one of our newly added suites, and we had a slight delay in completing the intercom installation, which is now fully functional. We attempted to inform you of this before your check-in, and we regret if that communication was unclear. We also apologize for the smell you noted, which was a temporary effect from the final touches to the room's recent interior renovation. We deeply regret that these issues negatively impacted your stay. We assure you that your comfort is our top priority, and we have taken your feedback to heart. We hope you will give us another opportunity to provide you with the exceptional experience we are known for. Warm regards, The Hotel Management

Hotel High Point has replied on Thu Aug 28 10:50:27 IST 2025

Dear Mr. Ragavendran, Thank you for taking the time to share your feedback with us regarding your recent stay. We are sorry to hear that you felt the value for your money did not meet your expectations. We set our rates to reflect the high quality of our facilities, services, and amenities, and we're glad to see from your review that you found our cleanliness and overall amenities to be good. We also understand your comments about our breakfast spread. We take great pride in our extensive South Indian and continental breakfast, which is a favorite among our many repeat customers who praise its variety. We truly value your input as it helps us to continually improve. We hope you will consider staying with us again, so we can have the opportunity to provide you with a more satisfying experience. Warm regards, The Hotel Management

Hotel High Point has replied on Thu Aug 28 09:50:20 IST 2025

Dear Mr. Ritik Chaudhary, Thank you for your feedback. We're glad to hear that you found your stay and our hospitality to be "good." We sincerely apologize for the inconvenience regarding your request for an early check-in. Our policy is to offer early check-in based on availability, and it seems we were at full occupancy on that particular day, which prevented us from accommodating your request. We understand your frustration, and we regret that this impacted your experience. We do our best to balance guest needs with operational constraints, and sometimes we are unable to fulfill all requests, especially during peak seasons. We appreciate your understanding and hope to have the opportunity to welcome you back again soon for a more seamless stay. Sincerely, The Hotel Management

Hotel High Point

Dear Mr. Muralikrishna Allada, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your room type. We understand your frustration, as you had booked a double bedroom with a single king or queen-sized bed and were instead given a room with two smaller cots. This is an oversight on our part, and we are truly sorry that we failed to meet your specific booking request. We have addressed this issue with our front desk and housekeeping teams to ensure such inconsistencies are avoided in the future. We appreciate you bringing this to our attention as it helps us improve our service. We hope to have the opportunity to provide you with a more comfortable and accurate stay in the future. Sincerely, The Hotel Management

Hotel High Point has replied on Thu Aug 28 09:46:51 IST 2025

Dear Guest, Thank you for your feedback. We are happy to hear that you found the food and your room to be good during your stay. We have also noted your comments regarding the cleanliness of the washroom and the amenities. We apologize that these aspects did not fully meet your expectations. Please be assured that we will be looking into these points with our housekeeping and management teams to see where we can make improvements. We hope to have the opportunity to welcome you back again and provide you with a more seamless experience. Warm regards, The Hotel Management

Hotel High Point has replied on Thu Aug 28 09:45:08 IST 2025

Dear Mr. Balaji Ranganathapuram, Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that you had such a pleasant experience during your stay with us. It’s great to know that you found our rooms to be big, well-maintained, and that you appreciated our prime city-center location. We are also thrilled that you enjoyed the breakfast selection and that our staff's kind and courteous service made a positive impression. We truly value your comments regarding the smooth check-in process and the flexibility of early check-in and late check-out. It means a lot to our entire team to know we were able to provide a comfortable and convenient experience for you and your family. We look forward to welcoming you back on your next visit. Warm regards, The Hotel Management

Hotel High Point has replied on Mon Jul 21 11:12:39 IST 2025

Thanks for your valuable review. Looking forward to serving you again!

Hotel High Point has replied on Thu Aug 28 10:48:08 IST 2025

Dear Mr. Sreedhar, Thank you for your feedback regarding your recent stay with us. We sincerely apologize for any negative experience you had and for the perception of unfriendliness from our reception staff. This is certainly not the standard of service we aim to provide. We understand your frustration regarding your guests not being allowed into your room. Please know that this policy is in place for the safety and security of all our guests, ensuring a comfortable and private experience for everyone staying with us. Our single occupancy rooms are designed for one person and cannot accommodate a group of ten people, which is why the reception team suggested alternative arrangements. For future visits, we would be more than happy to help you book a suitable space, such as one of our boardrooms or our bar facility, which are designed to comfortably host groups. We truly value your feedback and hope that you will give us another opportunity to provide you with a much more pleasant stay. Warm regards, The Hotel Management

Hotel High Point has replied on Mon Jul 21 11:14:02 IST 2025

Thanks for your valuable review. Looking forward to serving you again!

Hotel High Point has replied on Thu Aug 28 09:41:06 IST 2025

Dear Mr.Rajeshkannan Manickam, Thank you for your excellent review and for choosing to stay with us. We are delighted to hear that you had a good experience. We appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon. Sincerely, Hotel Management

Hotel High Point has replied on Mon Jul 21 11:14:17 IST 2025

Thanks for your valuable review. Looking forward to serving you again!

Hotel High Point has replied on Sat Mar 15 07:08:06 IST 2025

Dear valued guest, Thank you for sharing your honest review of your stay with us. We're glad you found our rooms to be neat and clean, and our staff to be helpful. Sorry to hear that our rooms were smaller than expected, and that the bathroom cleanliness didn't meet your standards. We'll take your feedback seriously and work on improving these areas. We appreciate your comments on our food, and will strive to do better. Thank you again for choosing to stay with us. We hope to have the opportunity to serve you better in the future. Best regards

Hotel High Point has replied on Thu Feb 27 07:26:48 IST 2025

Dear valued guest, Thank you for taking the time to share your feedback about your recent stay with us. We apologize for the cleanliness and smoke smell issues in your room, and we regret that our breakfast service did not meet your expectations. We appreciate your kind words about our friendly staff and spacious rooms. We take all feedback seriously and would like to assure you that we are taking immediate action to address the issues you raised. Regarding your suggestion, we completely agree that providing smoke-free rooms is essential, especially for guests traveling with babies. We will definitely take this into consideration and work towards implementing smoke-free rooms in the near future. Once again, thank you for your feedback. We hope to have the opportunity to serve you better in the future. Best regards,