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You are booking hotel for more than 30 days

Review Of PLA Krishna Inn0123401234

Sangillyandapuram, Tiruchirappalli | 2 minutes walk to Tiruchirappalli Central Bus Stand

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    426 Ratings, 243 Reviews

    excellent
    29%
    very good
    40%
    average
    18%
    poor
    7%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 5
    • 5
    • 2
    • 4
    • 4
    • 5
    • 4

    Rating Categories

    • Location4.4
    • Cleanliness4.0
    • Room4.2
    • Food3.9
    • Hospitality4.1
    • Value For Money3.9
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    Reviews Summary

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    The property is ideally situated right opposite the central bus stand, making it super convenient for travelers. Guests appreciated the complimentary breakfast, noting it has a good variety, especially for South Indian cuisine. However, several reviews highlighted issues with maintenance and cleanliness, particularly in the bathrooms and rooms. Service responsiveness was also inconsistent, with some guests facing delays. Overall, it offers decent accommodation with potential for improvement in upkeep and service efficiency.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    sivaprakash c.

    Rooms were clean and neat. AC was not working. The moment we informed they have changed our room. We had a pleasant stay. Food was good. Staff behaviour was so good.

    Travel Month: Sep 2025

    Room: Deluxe Room

    PLA Krishna Inn

    Dear Mr. Shivaprakash Thank you so much for your kind words. We are happy to hear you had an amazing stay and enjoyed our friendly service, clean rooms, convenient location. It was a pleasure having you with us, and we can’t wait to welcome you back on your next visit. Kindly Warm regards, Sureshkumaar. D General Manager PL.A Hotel Krishna Inn

    5.0

    Excellent Stay

    chabina p.

    I had a wonderful stay! The property was clean and well-maintained, with a convenient location close to key spots. The food was delicious and freshly prepared, and the facilities were very comfortable and modern. The staff were polite and attentive, making the whole experience pleasant and hassle-free. Would definitely recommend this place to others and look forward to visiting again!

    Travel Month: Sep 2025

    Room: Deluxe Room

    PLA Krishna Inn

    Dear Mr. Chabina Thank you so much for your kind words. We are happy to hear you had an amazing stay and enjoyed our friendly service, clean rooms, convenient location. It was a pleasure having you with us, and we can’t wait to welcome you back on your next visit. Kindly Warm regards, Sureshkumaar. D General Manager PL.A Hotel Krishna Inn

    4.0

    Good Stay

    balaji.family

    Property is worth it for 3.2K not for 5K. Apart from that limited food items. The extra bed is very bad. I slept on the floor.

    Travel Month: Aug 2025

    Room: Deluxe Room

    PLA Krishna Inn

    Dear Mr. Balaji Thank you for taking the times to share your feedback. We are glad to hear you enjoyed your over stay with us. We sincerely apologize for the inconvenience you experienced during the stay. Your comments regarding the Extra Bed have been shared with our Housekeeping team members, and we are actively working on improving the efficiency of our arrival process. We truly value your input and hope to have the opportunity to welcome you back for a smoother and even more enjoyable stay. Warm regards, Sureshkumaar. D General Manager PL.A Hotel Krishna Inn

    3.0

    Average Stay

    Food and location was good. Facilities like towel,tea cup,bedding and chairs are not good.

    Travel Month: Jul 2025

    Room: Deluxe Room

    PLA Krishna Inn

    Dear Sir Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the towels, tea cups, bedding and chairs. Please be assured that your comments have been shared with our housekeeping and maintenance team and immediate steps are being taken to inspect and replace any items that do not meet our standards. Your comfort is very important to us. We truly value your feedback as it helps us improve our services,. We hope to have another opportunity to welcome you back and provide you with a much better experience in the future. Warm regards, Sureshkumaar. D General Manager PL.A Hotel Krishna Inn

    3.0

    shower & Dental kit not good

    kani p.business

    shower not working properly & Dental kit poor quality, towel also very poor.

    Travel Month: Jun 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    vijayalakshmi.

    We had very worst experience wth Moskva hotel- madurai.. Parking too difficult.. Our car gt scratched.. Rooms were too worst.. Too small fr 3 Adults in rooms.. Bedspreads,,Towels were very dirty.. Washrooms were too untidy wth pungent smell. Buckets and mugs in washrooms were too worst that we were unable to even touch it.. Rooms didn't have positive atmosphere. Coffee and tea were like road sde taste.. So we didn't hv tea r coffee in room.

    Travel Month: Jun 2025

    Room: Deluxe Room

    2.0

    The dis satisfaction during stay

    sebastian p.business

    We have stayed 2 days along with my 2 collegues for official purpose. During check out time the total amount shown in the bill provided by the hotel is not matching with the amount we have paid through make my trip at the time of booking. There is a mis match of Rs 900/- . The finla bill showing Rs 900/- less than the actual amount paid through MMT. In other hotels even if booked through MMT the bill amount is always equal to the paid amount through MMT. Even after repeated request the person was not agreed to change the bill.

    Travel Month: Jun 2025

    Room: Deluxe Room

    • user photos
    1.0

    Pathetic stay at PLA Krishna Inn

    sandipan d.business

    First of all the hotel representatives are not friendly. We had booked 3 separate rooms. We had to leave early in the morning by 6am. We requested for preparing the invoic and concerned bills the evening before. However, neither they prepared the bill, they kept it hanging till the morning. Also there was a mismatch in the invoice provided by the Hotel representative and the amount charged by Make my Trip. The amount charged by MMT is higher and is not reflecting in the invoice by the hotel. Accordingly, there will be a loss incurred on our part of close to Rs 1100 while settling the bill in our office. It was an official trip by 3 of us from ISRO. The adamant representative was very casual regarding our concern and never listened to what we wanted to stay. We want our invoice to match with what we have paid to MMT. Please address the issue.

    Travel Month: Jun 2025

    Room: Deluxe Room

    • user photos
    4.0

    Good Stay

    narayanan g.couple

    The location is very closer to the Central Bus Station. Good value for money. Better not to expect a luxury stay. For a brief stay, fine.

    Travel Month: Jun 2025

    Room: Deluxe Room

    4.0

    Good Stay

    nitin r.

    Cleanliness wise it was good but the staff in reception could be more professional interms of offering to to take the luggage to room and all. While checkout the staff there offered to help with luggage that means they have the service available.

    Travel Month: Jun 2025

    Room: Deluxe Room

    PLA Krishna Inn

    Dear Guest Name Thank you for taking the times to share your feedback. We are glad to hear you enjoyed your over stay with us. We sincerely apologize for the inconvenience you experienced during check-out. your comments have been shared with our Front Office team members, and we are actively working on improving the efficiency of our arrival process. We truly value your input and hope to have the opportunity to welcome you back for a smoother and even more enjoyable stay. Warm regards, Sureshkumaar. D General Manager PL.A Hotel Krishna Inn

    5.0

    Excellent Stay

    benjamin.

    Very nice stay, humble staff, good food. Overall a pleasant experience in the hotel!

    Travel Month: May 2025

    Room: Deluxe Room

    PLA Krishna Inn

    Dear Mr. Benjamin Thank you so much for your kind words. We are thrilled to hear you had an amazing stay and enjoyed our friendly service, clean rooms, convenient location. It was a pleasure having you with us, and we can’t wait to welcome you back on your next visit. Kindly Warm regards, Sureshkumaar. D General Manager PL.A Hotel Krishna Inn

    1.0

    Terrible Stay

    partha n.couple

    not at all senior citizen friendly. requested a plastic chair to have bath as I have foot injury did not give. Also when we have a booking for 2 persons water towel and toiletries were there for one person.

    Travel Month: May 2025

    Room: Deluxe Room

    2.0

    Worst

    ganesan c.family with 1 kid

    Chairs not clean,cot not proper fitting,Bed sheet not clean and tore and not giving carpet for extra bed

    Travel Month: May 2025

    Room: Deluxe Room

    PLA Krishna Inn

    Dear Sir Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the Chairs not clean, Bed Sheet, Cot and not proper fitting. Please be assured that your comments have been shared with our housekeeping and maintenance team and immediate steps are being taken to inspect and replace any items that do not meet our standards. Your comfort is very important to us. We truly value your feedback as it helps us improve our services,. We hope to have another opportunity to welcome you back and provide you with a much better experience in the future. Warm regards, Sureshkumaar. D General Manager PL.A Hotel Krishna Inn

    2.0

    Poor Stay

    swetha s.family with 1 kid

    Breakfast was good, apart from that rest all was horrible like towels not in good condition, bed lenin was not maintained well and most importantly there was no ventilation in the wash room... Hotel needs to take extra effort to maintain the property in good condition

    Travel Month: Apr 2025

    Room: Deluxe Room

    PLA Krishna Inn

    Dear Sir Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the towels, Bed Linen, Ventilation in Wash Room. Please be assured that your comments have been shared with our housekeeping and maintenance team and immediate steps are being taken to inspect and replace any items that do not meet our standards. Your comfort is very important to us. We truly value your feedback as it helps us improve our services,. We hope to have another opportunity to welcome you back and provide you with a much better experience in the future. Warm regards, Sureshkumaar. D General Manager PL.A Hotel Krishna Inn

    2.0

    Poor Stay

    arunprasad v.family

    Room was okay, but the service is too bad. Beware!, there is good chance that you may be allotted twin-bed room instead of king size master bed. Phone buttons were not working, did not correct or replace even after raising complaint. No response from the receptionist even after multiple calls in the early morning.

    Travel Month: Apr 2025

    Room: Deluxe Room

    PLA Krishna Inn

    Dear Guest Name Thank you for taking the times to share your feedback. We sincerely apologize for the inconvenience you experienced during the stay. your comments have been shared with our Housekeeping & Reception team members, and we are actively working on improving the efficiency of our arrival process. We truly value your input and hope to have the opportunity to welcome you back for a smoother and even more enjoyable stay. Warm regards, Sureshkumaar. D General Manager PL.A Hotel Krishna Inn

    2.0

    Disappointing Arrangements

    akshatha k.family with 1 kid

    The cost didn't match the inadequate arrangements. For four people, we received only two single beds plus an uncomfortable extra bed, making our stay highly disappointing. Arrangement was poor

    Travel Month: Mar 2025

    Room: Deluxe Room

    3.0

    Average Stay

    devarajulu v.couple

    Breakfast was very tasty. Room found to be clean except wash room. Health faucet was not OK. Water outlet was found to be open ,instead of having outlet filter fitted with hose.During shower, waste water flow was not smooth. Checkin/ checkout was hassle free.

    Travel Month: Feb 2025

    Room: Deluxe Room

    3.0

    Average Stay

    nandakumar k.

    The room is not that clean. Also the bathrooms were in terrible shape. Towels were really really bad. The shower positioning was good but the bathrooms were not well maintained. No locker was available. Morning breakfast was ok and didn’t had no optional non-veg. I booked for 2 adults and 2 kids. But they charged me for additional bed inspite of me showing the reservation. I gave average rating as there was no “less than average” rating.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe Room

    1.0

    Property in bad condition and poor staff

    umang g.loyalty-icongroup

    It seems that the person who made the hotel did put in lot of efforts and then forgot the property or did not get the right person to run the same. No proper management or upkeep. Also the staff not good.

    Travel Month: Dec 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Cant trust with booking, they will cancel without notice

    aniket v.loyalty-iconfamily with 1 kid

    Dont get carried away by reviews and price. Seems to be run by a un professional team. I was travelling with family and booked it in advance. They stopped picking up call, as they got offline booking. Denied checkin, gave different reasons to me and MMT team. Better to spend 1-2k extra and go into a place that won’t spoil your holiday.

    Travel Month: Dec 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

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