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Review Of Massara Beach Resort

Mandarmani Beach, Mandarmani | About a minute walk to Mandarmani Beach

    User Rating & Reviews

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    • group
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    2.8
    Average

    405 Ratings, 283 Reviews

    excellent
    12%
    very good
    20%
    average
    23%
    poor
    23%
    bad
    22%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 2
    • 5
    • 2
    • 3
    • 1
    • 1
    • 3
    • 1

    Rating Categories

    • Location3.4
    • Cleanliness2.8
    • Room3.0
    • Food3.1
    • Hospitality3.3
    • Value For Money2.6
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Rooms are spacious and clean but maintenance is poor.
    • Location is excellent, just on the beach but access is difficult during high tide.
    • Food quality is average and overpriced, serving is slow.
    • Staff are friendly but often untrained and overwhelmed.
    Read more

    Sort by:

    Positive first
    5.0

    Review

    dibyajyoti m.family

    Rooms were good. But plenty of mosquitos. After yash cyclone they were suffer to stand back. Hospitality were excellent every time they were asking if we need something or not. Beach is too near when tide came sea was just next to our hotel boundaries. Launge of this property was excellent. If any one wants to take a break from busy schedule they can stay here.

    Travel Month: Aug 2024

    Room: Non AC Standard Room

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    3.0

    Average Stay

    nirav b.family

    Property good but services is too bad like no food no tv no wifi no ac no service boy. Yaha paisa deke jana koi mat-lab nai banta use accha ghar pe rah o

    Travel Month: Jun 2024

    Room: Non AC Premium Garden View

    1.0

    Din e dupure dakati(dakat hote)

    sourav k.couple

    Waste of money, bathroom fee-ting not working properly, room is not clean, no arrangement of fooding, cook is not available, very poor quality hotel, for two days is a total waste of money,

    Travel Month: Jun 2024

    Room: Premium Indulgence Garden View Room

    2.0

    Poor Stay

    pronay s.group

    Both the room and bathroom lack cleanliness. Ac and plug points are not working. One of our rooms got locked automatically. Food quality was good.

    Travel Month: Jun 2024

    Room: Non AC Sea View Room

    3.0

    Average Stay

    raghunath d.family

    Hotel & restaurant structure good but room very bad broken geyser not working tap water broken room ceiling broken restaurant food good but over priced. 2 start property checking time 2pm. Check out time 10am (not acceptable. Room service not available

    Travel Month: Mar 2024

    Room: Non AC Premium Garden View

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    4.0

    Stay at masaara, not in africa but in her

    samanjana n.family

    We had a very pleasant stay at the hotel. The location is it's usp for those who want a quiet distant stay. The views from the room are great. The manager was very courteous. But the staffs could be better equipped. Overall would love to visit again. And recommend everyone to experience the same solitude

    Travel Month: Feb 2024

    Room: Non AC Standard Room

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    1.0

    Very bad

    chandan k.family

    I booked this hotel but due to illness of my child i could not go, but neither this hotel nor makemytrip refund a single amount. I lost 13500 for pptwo days booking for this hotel. Very bad.

    Travel Month: Dec 2023

    Room: Premium Indulgence Sea View Room

    1.0

    Worst experience

    soumodip m.family

    Ac is not working poperly. Fan is not working poperly. Have no drinking water. Have no popper road to check in the hotel.

    Travel Month: Oct 2023

    Room: Premium Indulgence Garden View Room

    3.0

    Little unorganised

    deependu b.couple

    Rooms were fine but many basic things were missing. The food was average but the overall atmosphere was calm & clean.

    Travel Month: Aug 2023

    Room: Standard Room

    3.0

    Average Stay

    arijit k.loyalty-iconcouple

    Rooms were nice and clean but service was poor. Phone was dead. No number to contact reception and restuarant. Provided single blanket in king size bed, didn't change it after requesting several number of time.

    Travel Month: Aug 2023

    Room: Premium Indulgence Garden View Room

    1.0

    worst stay ever

    priyanka m.family

    Do not go to the hotel its worst they dn hv any facilities food is over priced nd stay is yukkkk they dnt even hv tv in thé premium category room infact each and one water bottle is chargeable

    Travel Month: Jun 2023

    Room: Premium Indulgence Sea View Room

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    1.0

    Third class resort

    santosh g.loyalty-icon

    The pic which is showing is not the same. Third class staff behavior room is not good. My check in time was 12 pm, i reached at 2 pm and the room was not ready. Hotel is so dirty i s hanged the hotel. My request you to kindly visit the hotel before you advertising them. Or you will lose your credibility

    Travel Month: Jun 2023

    Room: Standard Room

    5.0

    Good resort

    ameer h.couple

    Superb service and staff and the ac was absolutely cool and chilled. Plus it's very near to the shore with almost an private beach.

    Travel Month: Jun 2023

    Room: Premium Indulgence Garden View Room

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    5.0

    Location

    abhinov m.loyalty-iconfamily

    The main plus point of the beach is, it is just 30m approx from the beach. U can just walk out of your room straight into the beach.

    Travel Month: Jun 2023

    Room: Standard Room

    3.0

    Not recommended this hotel

    tanujit s.family

    Very bad cleanness, food quality very bad & too costly. Hotel management is too bad. Service is nothing.

    Travel Month: Jun 2023

    Room: Standard Room

    2.0

    Massara beach resort

    chiranjan d.family

    The rooms are good but the price is very high. There are much better resorts for that price. The price of food is much higher than all other resorts. If i rate out of 10 only 4.

    Travel Month: May 2023

    Room: Standard Room

    4.0

    Good Stay

    indranil c.

    Location of the hotel is too good but it need some renovation and need to be a little more neat and clean

    Travel Month: Apr 2023

    Room: Standard Room

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    4.0

    Good

    sujit d.couple

    Nice ambiance, nice place, but food is over price.

    Travel Month: Apr 2023

    Room: Standard Room

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    2.0

    Poor service

    tapas t.loyalty-iconfamily

    1)check in time was 2pm, i reached one hour before check in time with my family. It was informed from reception that to get the room before check in i have to pay rs. 700- extra. Ultimately it was finalised by paying rs. 500- cash without any receipt. 2) the room was booked for two days including breakfast. But unfortunately, there was no complementary mineral water bottle at all. There was no aqua guard service and only one litre mineral with high rate. 3) they were very reluctant to change bed sheet in the second day. After several follow up they changed the bedsheet but did not change the towels and not provide bath elements like soap, shampoo in the second day. 4) very bad experience, would not recommend other to select this one.

    Travel Month: Apr 2023

    Room: Premium Indulgence Garden View Room

    3.0

    Average Stay

    samriddho g.

    Stay was decent. Food was tasty. Rooms could have been cleaner.

    Travel Month: Apr 2023

    Room: Premium Indulgence Sea View Room

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