I had requested an early check-in as I had an event starting at 11 AM. While the hotel agreed to it, what followed was unacceptable. At 10:20 AM, I was given a room with a stinking bathroom, muddy footprints, and a broken lock. Despite immediately informing the reception, no action was taken.
As I was getting late for the event, I had no choice but to use that room. On my way out, I raised the issue again, only to be met with a rude response from the manager saying, “Aapko early check-in chahiye tha, toh de diya.” I pointed out how irresponsible it was to assign a room with a broken lock to a solo female traveler, and the only response I got was,
Later that night, around 9 PM, I was shifted to another room, which was also in poor condition — dirty sheets and overall unclean.
This level of negligence, especially towards basic safety and hygiene, is shocking. I do not recommend this hotel, especially to solo women travelers.